April 24, 2026

Software Engineer - Voice AI (Inference Runtime)

Senior • Hybrid

13,750 - 27,500 USD/yr

New York, NY , +1

ABOUT BASETEN

Baseten powers mission-critical inference for the world's most dynamic AI companies, like Cursor, Notion, OpenEvidence, Abridge, Clay, Gamma and Writer. By uniting applied AI research, flexible infrastructure, and seamless developer tooling, we enable companies operating at the frontier of AI to bring cutting-edge models into production. We're growing quickly and recently raised our $300M Series E, backed by investors including BOND, IVP, Spark Capital, Greylock, and Conviction. Join us and help build the platform engineers turn to to ship AI products.

THE ROLE:

Voice is becoming the internet’s next interface, but a production-grade Voice AI system is "hard to build". You’ll join a small founding team of Baseten Voice AI, focused on bringing state-of-the-art open source models into production for Voice AI customers across productivity, customer service, clinical conversation, creator tools, education, and more. You’ll make a meaningful impact on people’s daily lives and help reshape these industries.

This is a high-impact, high-ownership role. You will be the primary owner of Baseten Voice AI - our in-house inference stack to power Voice AI models - from product roadmap through engineering implementation. You’ll partner closely with Forward Deployed Engineers, Model Performance Engineers, and sister engineering teams to push the boundaries of Voice AI.

EXAMPLE INITIATIVES:

RESPONSIBILITIES:

  • Own and lead Voice AI product areas end-to-end — from architecture and system design through implementation, rollout, and long-term production operations.

  • Design, build, and operate real-time, large-scale, high-performance model serving systems for STT, TTS, and voice agent workloads with clear SLOs for mission-critical customer deployments.

  • Drive cross-team collaboration with sister engineering teams to solve full-stack technical problems, aligning on priorities, and coordinating end-to-end delivery across the product surface area.

  • Mentor teammates through code reviews, design docs, and technical leadership.

REQUIREMENTS:

  • Bachelor's degree or higher in Computer Science or related field

  • Proven track record owning production-grade real-time, large-scale systems where tail latency (p99) matters.

  • Proficient coding abilities in one or more popular programming or scripting languages; Python proficiency is a plus.

  • Good taste in product, particularly developer-oriented tools

  • Interest in ML/AI infrastructure and willingness to learn

  • Strong collaboration and communication skills

  • Comfortable using AI coding assistants (e.g., Claude Code, Codex, Cursor) as a daily productivity multiplier — as an AI-native company, we see this as a must-have skill.

NICE TO HAVE:

  • Experience implementing pipeline-level model runtime optimizations such as dynamic batching, async scheduling, or decode-side throughput improvements.

  • Experience building developer platforms: SDKs, CLIs, APIs, and self-serve workflows for ML or infrastructure products.

  • Experience with containerization and orchestration technologies (Docker, Kubernetes), service meshes, or distributed scheduling.

  • Familiarity with speech/audio ML models (STT, TTS, speech-to-speech)

  • Familiarity with model-serving runtimes (vLLM, TensorRT, ONNX).

  • Familiarity with systems-level performance profiling across host-device boundaries (e.g. PyTorch Profiler), diagnosing GPU utilization issues

  • Exposure to customer-facing engineering: pre-sales prototyping, technical discovery, or working directly with customers to ship solutions.

BENEFITS

  • Competitive compensation, including meaningful equity.

  • 100% coverage of medical, dental, and vision insurance for employee and dependents

  • Flexible PTO policy including company wide Winter Break (our offices are closed from Christmas Eve to New Year's Day!)

  • Paid parental leave

  • Fertility and family-building stipend through Carrot

  • Company-facilitated 401(k)

  • Exposure to a variety of ML startups, offering unparalleled learning and networking opportunities.

Apply now to embark on a rewarding journey in shaping the future of AI! If you are a motivated individual with a passion for machine learning and a desire to be part of a collaborative and forward-thinking team, we would love to hear from you.

At Baseten, we are committed to fostering a diverse and inclusive workplace. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.

We are an Equal Opportunity Employer and will consider qualified applicants with criminal histories in a manner consistent with applicable law (by example, the requirements of the San Francisco Fair Chance Ordinance, where applicable).

Compensation Range: $165K - $330K

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250,000 - 320,000 USD/yr

🏢 Summary: Senior platform product role owning the AI infrastructure powering multi-agent banking assistants across voice and digital channels. Responsible for defining technical direction, model lifecycle, orchestration, performance, safety, and platform contracts to scale to millions of users. Acts as a senior IC setting standards for AI-native, enterprise-grade, multi-tenant systems. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform used by multiple product teams, Ability to read code, review architecture, and debug production issues, Experience with LLM orchestration, evaluation, and fine-tuning pipelines, Experience defining and governing APIs, versioning, and platform contracts, Experience in enterprise SaaS with multi-tenant and compliance requirements, Knowledge of inference optimization and latency management for real-time systems 📃 Skills: LLM, RAG, RLHF, RLAIF, APIs, ASR, TTS, Python, Quantization, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

Technology

Interface.ai

Principal Product Manager – AI Platform

Senior

On-site

Palo Alto, CA

250,000 - 320,000 USD/yr

🏢 Summary: Senior platform product leader role owning the AI infrastructure powering a universal banking assistant used by millions. Responsible for defining and scaling multi-agent orchestration, model lifecycle, platform APIs, inference performance, and compliance across voice and digital channels. Sets technical direction for the AI platform, enabling product teams to build on a secure, reliable, and high-performance foundation. 🗂️ Requirements: 8+ years product management experience, 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products, Experience owning multi-component platform serving multiple teams, Ability to read code and review system architecture, Experience with LLM orchestration and model evaluation, Experience defining and governing platform APIs and contracts, Experience in enterprise SaaS with multi-tenant architecture, Knowledge of inference optimization and latency management, Experience with compliance and security in regulated environments 📃 Skills: LLM, RAG, RLHF, APIs, Microservices, Python, ASR, TTS, Quantization, Fine-tuning, Orchestration, Multi-agent, Benchmarking, Encryption, SOC2, GDPR, Cursor, Copilot 🏢 Description: Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant. We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies. Ultimately, our mission is to drive financial well-being for millions of consumers. With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.Company: interface.ai Location: Palo Alto, CA (In-Office) Reports to: VP of Product Compensation: $250,000 - $320,000 base salary + bonus + equity (depending on location & experience) About interface.ai Banking hasn't kept up with how people actually live their financial lives. At interface.ai, we're building AI-native products that transform how millions of Americans interact with their financial institutions, making every interaction intelligent, personal, and proactive.Our platform powers AI agents that handle real banking tasks end-to-end: moving money, resolving issues, converting loans, and surfacing financial insights across voice, chat, and digital channels. We're not building another chatbot. We're building the AI infrastructure that will become the primary way people bank, unlocking a massive market opportunity by displacing the legacy systems that financial institutions have been stuck with for decades. With two-thirds of Americans living paycheck to paycheck, only 17% financially literate, and 50% holding less than $500 in savings, the urgency is real. We're putting financial well-being on autopilot. We power AI agents for 100+ financial institutions, serving millions of banking members across the U.S., and are backed by leading investors including Avataar Venture Partners and Blume Ventures. Our platform enables banks and credit unions to automate high-volume customer interactions across voice and digital channels while improving resolution rates, reducing operational costs, and increasing customer engagement. Key credibility anchors: Series B AI company building agentic AI infrastructure for financial institutions Trusted by 100+ banks and credit unions across North America Serving millions of end users through conversational AI across voice, chat, and mobile channels The Opportunity You will own the AI platform that every product at the company depends on. This is not a support function: the platform is the competitive moat. Your decisions directly determine the ceiling of what every other product team can build. You'll inherit a multi component platform, assess what exists, and define what comes next: what to consolidate, what to invest in, what to sunset. As the senior IC in a pillar of 3-4PMs, you'll set technical direction, mentor, and raise the quality bar, while partnering with engineering leadership to scale the system to millions of end users at startup speed. What You'll Own Agent runtime & orchestration: multi-agent orchestration, memory/context management, tool routing, goal planning, and policy-aligned behavior Platform contracts: APIs, versioning, deprecation, and migration strategy: you define the boundaries and the lifecycle for all consuming teams Model lifecycle: selection, evaluation, benchmarking, fine-tuning enablement, and prompt optimization. You define when to prompt-tune vs fine-tune vs switch models. Inference performance & reliability: latency budgets, caching, batching, quantization, multi-region deployments, fallbacks, and safe rollout patterns (canaries, feature flags, rollback) Safety & compliance: PII detection/masking, prompt/response safety policies, tenant isolation, SOC2/GDPR readiness, audit logs, and encryption: compliance is a product requirement, not an afterthought Evaluation & quality: offline golden sets, regression testing, hallucination measurement, task success metrics, and production-to-improvement feedback loops Voice & multimodal: ASR/TTS integration patterns, WER, interruption handling, turn-taking, and latency budgets for real-time conversational intelligence Pillar leadership: You set technical direction, mentor, raise the bar, and have input on hiring. You prioritize competing demands from multiple product pillars, define the platform investment thesis, and protect the platform from becoming a feature factory. Who You Are You think in systems, not features. You read a platform outage postmortem and immediately see the product decision that caused it. You've built API contracts that entire product orgs depend on, and you've made the hard call to break one when the platform needed to evolve. You understand the full AI stack: from model training through inference optimization to production monitoring. You can spec a fine-tuning pipeline, set latency budgets for real-time voice, and debate quantization trade-offs with a staff engineer, all in the same week. You build your own tools. You use AI to prototype, analyze, and accelerate your work — building agents, writing scripts, creating automated workflows, whatever gets the job done fastest. Not because someone told you to, but because you can't imagine working any other way. What You Bring 8+ years in product management, with 3+ years at Staff/Principal level on platform, AI/ML, or infrastructure products Owned a multi-component platform serving multiple product teams, not just a single product Deep technical fluency: can read code, review architecture, and debug production issues alongside engineers Experience with AI/ML platforms: LLM orchestration, model evaluation, fine-tuning, RAG, agentic frameworks, or similar Experience governing platform contracts and managing how internal teams consume capabilities Built in enterprise SaaS environments with multi-tenant, compliance, and governance requirements AI-native workflow: You build with AI daily — creating agents, automating analyses, prototyping with code, building custom workflows. The specific tools don't matter (Cursor, Copilot, Claude, Replit, custom scripts — all count); what matters is that you've moved beyond prompting into building. Bonus Points Financial services or regulated industry experience Voice/ASR/TTS systems and real-time latency-sensitive products LLM evaluation frameworks, multi-agent orchestration, or RLHF/RLAIF Knowledge graph or RAG-based retrieval systems Built a platform team from scratch Our Values Act Like You're the Founder: Own the outcome from start to finish No Fear. Speak Your Mind: Candor moves us forward Pursuit of Excellence: Raise the bar, every time AI-First Mindset: Think automation, intelligence, and scale-first in every solution Don't Assume. Seek to Understand: Start with questions, not conclusions How We Work Every PM builds with AI daily. Our standard toolkit is Cursor, MCP integrations, and custom AI agents — and we onboard every new hire on these tools in their first week. We hold a high quality bar and move at startup speed. Flat organization. No empire-building. What We Offer 100% company-paid medical, dental, and vision coverage 401(k) with company match and financial wellness perks Discretionary PTO + paid parental leave Mental health, wellness, and family benefits Competitive equity with meaningful upside At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.

Technology

CommerceIQ

Director of Engineering - AI

Senior

On-site

Mountain View, CA

🏢 Summary: Engineering leadership role to build and scale an AI Labs team developing autonomous AI agents for enterprise commerce. Responsible for defining the architecture, shipping production-grade agentic AI systems, and driving AI-assisted development at startup speed within a pre-IPO environment. The role combines hands-on technical direction with ownership of infrastructure, quality, and engineering execution. 🗂️ Requirements: Proven experience building and scaling high-performing engineering teams, Hands-on expertise in software architecture and system design, Experience shipping AI or LLM-based products to production, Deep knowledge of LLM orchestration and agent architectures, Experience with AI-assisted development tools in engineering workflows, Ownership of infrastructure efficiency, reliability, and product quality metrics, Ability to operate at startup pace with rapid release cycles, Onsite presence in Mountain View, CA 📃 Skills: LLMs, GPT-4, Claude, AgenticAI, Architecture, Orchestration, AIDevelopment, Cursor, OpenSource, Infrastructure, DistributedSystems 🏢 Description: CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO.The Problem: We have thousands of enterprise users, proven product-market fit across digital shelf analytics, retail media, and sales operations, and the Fortune 100 running on our platform. That part works. Now we are building something new: autonomous AI agents that are already in customer hands and scaling fast. This is a 0-to-1 build inside a company that has the distribution, the data, and the customers to make it real. The AI Labs team operates as a startup within the company. It needs its own engineering leader. Someone who can recruit a world-class team in Mountain View, set the technical direction for agentic AI in commerce, and ship at a pace that matches the opportunity. We have engineering teams across the US, India, Canada, and the UK. Mountain View is the center of gravity for AI leadership. This role reports directly to the Founders. We ship with Claude, GPT-4, and open-source models in production. Our engineers already write the majority of code with AI. Some things are great. Some things need to be rebuilt. The next leader will know the difference. What You'll Do: Build the Future of Commerce AI Architect and evolve the platform for the agentic era. The technical foundation needs to support agents that operate autonomously across content, media, and sales. You will decide what gets built, how it gets built, and what gets thrown away. Push the frontier on AI-assisted development. We already lead most companies in AI code contribution. Claude Code, Cursor, and the next generation of agentic dev workflows should be standard across the org. As a startup, we should be ahead of everyone else on this. Ship AI agents into production with speed and reliability. Our agents are already in Fortune 100 workflows and scaling fast. Engineering needs to deliver new capabilities on a weekly cadence. Be the technical face of the company externally. Our AI Brand positioning depends on engineering leaders who can speak credibly about what we are building. Conference talks, blog posts, recruiting events. Build the Team Recruit and retain world-class engineering talent, starting with Mountain View. You will be measured on the quality of people you bring in and the quality of people you develop. Build a strong engineering leadership bench. We need senior leaders who can independently own large surface areas and represent engineering with authority across the company. Create an environment where the best engineers want to stay, grow, and recruit their friends. Every hire should raise the average. Own Engineering Execution Own product quality, infrastructure efficiency, and engineering velocity. You set the metrics, you hit them. Drive continuous improvement in margins and cost structure. We have already made dramatic improvements in infra costs and product reliability. You will own the next chapter. What You'll Bring: This is not a caretaker role. We need a builder. Here is what matters: You have built and scaled engineering teams. You have taken a team from good to great. You know how to hire senior talent, develop middle managers, and create a culture where A-players attract more A-players. Ideally you have done this at a pre-IPO company scaling through a similar inflection point. You are technical and hands-on. You can go deep on architecture discussions, review technical designs, and earn the respect of senior engineers. You do not need to write code every day, but you need to be able to tell when code is good and when it is not. You are AI-native. You personally use AI development tools. You have opinions about LLM orchestration, agent architectures, and how AI changes the software development lifecycle. You are excited about a world where AI writes most of the code and engineers focus on architecture, judgment, and customer impact. You operate with urgency. Startup pace. Weekly shipping cadence. You do not tolerate multi-month planning cycles for things that should take days. You bias for action and course-correct fast. You are a talent magnet. The best engineers you have worked with want to work with you again. You have a network of strong technical leaders you can bring in. You know the difference between hiring for pedigree and hiring for signal. You want to be in the room. This is an onsite role in Mountain View. You will work closely with the Founders, product, and customer success. Our best decisions happen face-to-face. Compensation and Benefits: Base: Competitive with top-tier Silicon Valley companies. Commensurate with experience. Equity: Significant pre-IPO stock options. This is a leadership seat and the equity reflects that. We are at a stage where senior hires still get meaningful ownership. Benefits: Full medical, dental, vision. 401(k). Unlimited PTO. Location: Mountain View, CA. Onsite. 15 minutes from Stanford campus. Why Join Now: The window is now. The company has product-market fit, revenue, and customers. The AI Labs team is being built right now. In 12 months this team will be set. The founding members will define the culture, the architecture, and the trajectory. This is that moment. Real AI, not AI theater. Most companies are bolting AI onto legacy products and calling it innovation. We are rebuilding the entire platform around autonomous agents. Our agents are already in production, already in customer workflows, already making decisions. If you want to lead a team doing real AI, this is it. Fortune 100 scale. Your decisions will directly affect how 2,200+ brands run their ecommerce. The Fortune 100 uses our platform to manage billions of dollars in commerce. This is not a sandbox. Equity upside. Pre-IPO. $200M+ raised from tier-one investors. The economics of joining at this stage, in this role, are compelling. Check out our LinkedIn page to learn more about what it’s like to work at CommerceIQ!We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law.

Technology

Entrada AI

Senior Backend Engineer (Infrastructure)

Senior

Remote

Krakow, Poland

160 - 180 PLN/hr

🏢 Summary: Remote B2B backend engineering role focused on architecting and owning the core platform for a predictive intelligence system, including authentication, AI orchestration, storage, billing, and observability. The position involves full system ownership and direct influence on technical decisions in a fast-moving environment. The engineer will design scalable, production-grade services integrating LLMs and cloud infrastructure. 🗂️ Requirements: 4+ years backend engineering experience, Proficiency in Python or Node.js, Experience building production RESTful APIs, Hands-on experience with GCP services, Experience integrating and tuning LLM APIs, Experience with Stripe or similar billing systems, Experience owning end-to-end systems, Strong debugging skills, Performance tuning expertise, Reliability engineering fundamentals 📃 Skills: Python, Node.js, REST, GCP, CloudRun, BigQuery, CloudSQL, VertexAI, OpenAI, Anthropic, Stripe, Firebase, Redis, DuckDB, Kafka, PubSub, pgvector, SQL, LLM 🏢 Description: Location: 100% Remote (Poland) Contract: B2B (via Entrada AI Poland) ABOUT ENTRADA AI Entrada AI is a specialized consulting partner and a strategic portfolio company of Databricks Ventures. This is a rare distinction: Databricks invested in us because of our technical excellence, placing us in the "inner circle" of the ecosystem. For our engineers, this means direct access to product roadmaps, private previews, and the teams building the platform. You will join a team of industry veterans and Databricks MVPs. We look for engineers who value clean architecture over quick fixes. We don't just maintain pipelines; we solve complex architectural challenges for Fortune 500 clients using features often before they are widely available. The Role: You'll be joining the team as a backend engineer responsible for architecting and owning the core platform powering the predictive intelligence system. This includes authentication, metering, AI pipeline orchestration, and billing. You'll work directly with leadership and influence every major technical decision. What You'll Own: - Authentication & Identity: Firebase Auth, SSO foundations, tenant/user modeling, tier-based feature gating - RCA Engine: Vertex AI/Gemini integration, prompt engineering, structured response parsing, high-performance request routing - Storage & Data Layer: Redis for ephemeral RCA storage, DuckDB + Kafka (Pub/Sub on GCP) for persistent data, Cloud SQL + pgvector for embeddings - Quota & Usage Management: Monthly RCA limits, trial tracking, enforcement logic, upgrade triggers - Billing & Subscriptions: Stripe integration, webhooks, lifecycle automation, tier transitions - Observability & Reliability: Logging, metrics, tracing, error tracking, audit logs, health checks You Should Have Required: - 4+ years backend engineering experience (Python or Node.js preferred) - Production RESTful API experience - Hands-on GCP services experience (Cloud Run, BigQuery, Cloud SQL, or equivalents) - LLM API integration and tuning experience (Vertex AI, OpenAI, Anthropic, etc.) - Stripe (or similar) billing/subscription integration experience - End-to-end system ownership in fast-moving teams - Strong debugging, performance tuning, and reliability engineering fundamentals Nice to Have: - Firebase Authentication (or equivalent identity platforms) - Redis for caching or ephemeral data - Apache Iceberg, data lakes, or multi-tier storage design - Freemium/tiered SaaS product experience THE OFFER Competitive Salary: 160-180/h Start: ASAP Stable Employment: Contract signed with our Polish entity (Entrada AI Poland). 100% Remote: Full flexibility to work from anywhere in Poland. Apple Hardware: Macbook Air M4 15" provided. Referral Bonus: Bonus for bringing other top-tier engineers to the team. Professional Growth RECRUITMENT PROCESS Introductory Call (20 min): Short conversation with our Recruiter to discuss your background and expectations. Technical Interview (60 min): Deep dive into your technical skills with our engineering team. Optional Client Interview: Required only in specific cases. Decision & Offer: We aim to close the process efficiently.