Senior Technical Client Services Specialist

🏢 Summary: Senior Customer Success Manager role focused on guiding enterprise clients through adoption of a cloud-native analytics and AI platform. The position combines technical advisory, strategic account leadership, and post-sales enablement to ensure measurable business value and platform integration. It requires close collaboration with Product and Engineering while driving renewals and account growth. 🗂️ Requirements: Residence in Poland, Work from Warsaw office at least 3 days per week, Degree in ComputerScience, Engineering, DataScience or related field, 7+ years in CustomerSuccess or technical customer-facing roles in SaaS or enterprise software, Hands-on experience with cloud-native technologies, Experience with major cloud providers, Knowledge of data modeling and ETL/ELT processes, Understanding of ML lifecycle and MLOps, Experience managing complex enterprise accounts, Knowledge of Agile and DevOps practices, Experience with CRM or CustomerSuccess tools, Fluency in English or German 📃 Skills: CloudNative, Microservices, Kubernetes, Docker, AWS, Azure, GCP, DataModeling, ETL, ELT, SemanticLayer, MLOps, AI, BI, SaaS, Salesforce, Gainsight, Agile, DevOps, Telemetry, CRM 🏢 Description: This position requires living in Poland and working from the Warsaw office at least three times per week. Contract of Employment (UoP) Your new company Our Client is a global leader in enterprise analytics and AI, helping organizations turn data into intelligent action. Their cloud‑native platform and semantic layer power modern analytics, while our forward‑thinking approach to digital assets strengthens our financial strategy. Innovation, agility, and impact define our culture. Your new role As a Senior Customer Success Manager, you will guide enterprise clients through the full post‑sales journey. You’ll ensure they successfully adopt our cloud‑native architecture, semantic layer, and AI‑driven analytics and that these solutions deliver measurable business value. You’ll lead strategic discussions, support technical integrations, collaborate with Product and Engineering, and help drive account growth. 1. Technical Strategy & Customer Outcomes Serve as the primary technical advisor, guiding customers through cloud‑native architectures, semantic layer implementations, and AI analytics workflows. Lead strategic whiteboard sessions with executive stakeholders to align platform capabilities with business priorities. Analyze customer processes to identify high‑impact use cases and ensure technical initiatives translate into tangible ROI. Build and execute customer success roadmaps with clear KPIs, adoption milestones, and alignment to enterprise architecture and security standards. Conduct Quarterly Business Reviews to present progress, value delivered, and future plans. 2. Enablement & Adoption Oversee technical configuration and integration to accelerate time‑to‑value. Deliver advanced demos, developer office hours, and workshops for engineering, BI, and data science teams. Monitor account health using telemetry to proactively address performance issues, integration challenges, and adoption gaps. Use engagement data to identify risks and opportunities for deeper value realization. 3. Product Collaboration & Advocacy Gather and synthesize customer feedback to influence product direction and feature development. Partner with Engineering to guide strategic customers through Alpha/Beta programs for new platform and AI capabilities. Act as the escalation point for complex technical issues, coordinating between customer teams and internal developers. Advise on platform enhancements, integrations, and upgrades aligned with customer data strategies. 4. Commercial Partnership & Relationship Growth Support renewals and expansions by ensuring continuous delivery of business and technical value. Collaborate with Sales and Account Management to identify upsell and cross‑sell opportunities. Identify renewal risks early and contribute to mitigation plans. Build strong, reference‑ready customer relationships for case studies, testimonials, and industry events. What you'll need to succeed Technical Requirements Degree in Business, Computer Science, Engineering, Data Science, or a related field (or equivalent experience). Hands‑on experience with cloud‑native technologies (microservices, Kubernetes, Docker) and major cloud providers (AWS, Azure, GCP). Strong understanding of data modeling, ETL/ELT, semantic layers, and the ML lifecycle (MLOps, deployment). Familiarity with BI tools, enterprise analytics, or AI‑driven data platforms is an advantage. Experience & Skills 7+ years in Customer Success or similar technical customer‑facing roles within SaaS or enterprise software. Experience managing complex enterprise accounts with multiple stakeholders. Ability to interpret usage data and telemetry to drive insights and recommendations. Strong communication skills, especially in explaining complex technical concepts to non‑technical leaders. Solid project management and cross‑functional collaboration experience. Knowledge of Agile and DevOps practices. Experience with CRM and Customer Success tools (e.g., Salesforce, Gainsight). Fluency in English or German. What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361.

🏢 Summary: Senior consultant role focused on assessing and transforming Software Development Life Cycle practices in a mid-to-large organization. The position combines hands-on engineering expertise with strategic advisory to identify bottlenecks, mitigate risks, and drive DevSecOps and delivery improvements. The consultant shapes a long-term SDLC transformation roadmap and supports stakeholders in implementing measurable process and tooling enhancements. 🗂️ Requirements: 6+ years experience in software engineering, DevOps or platform engineering, Strong hands-on experience in application development, Hands-on experience with CI/CD and automation, Proven track record improving SDLC and software delivery processes, Strong knowledge of modern SDLC and DevSecOps practices, Experience analysing technical and organizational delivery factors, Ability to create technical presentations, Fluent English 📃 Skills: SDLC, DevOps, DevSecOps, CI/CD, Automation, Testing, CodeQuality, ReleaseManagement, ApplicationDevelopment, PlatformEngineering, AI, Metrics 🏢 Description: We’re looking for a Senior Technical SDLC Transformation Consultant to support a technology transformation initiative in a mid-to-large organization. This role is for someone with a hands-on software engineering or DevOps background who can step back , assess how software is delivered today, identify bottlenecks and risks, and recommend practical improvements across the SDLC. You should be comfortable working with both engineering teams and senior stakeholders, combining technical credibility with consulting-style analysis and recommendations. Requirements 6+ years of experience in software engineering, DevOps, platform engineering, or similar technical roles Strong hands-on background in application development and/or CI/CD, automation, and software delivery Proven experience improving engineering processes, SDLC practices, or software delivery models in larger organizations Strong understanding of modern SDLC, DevOps, DevSecOps, testing, code quality, and release practices Ability to analyse both technical and organizational factors impacting software delivery Proficiency in creating visual presentations Confidence working with developers, architects, managers, and senior stakeholders Good interpersonal communication skills Fluent English in an international working environment Nice to have Experience in consulting or transformation roles Experience in enterprise or regulated environments Familiarity with engineering metrics, developer experience, or internal developer platforms AI-assisted software engineering tools and practices Responsibilities Assess current software development and delivery practices across teams Identify bottlenecks, inefficiencies, quality issues, and SDLC risks Recommend improvements across development processes, tooling, CI/CD, quality, governance, and collaboration Help shape a long-term SDLC / DevSecOps transformation roadmap with clear priorities and measurable outcomes Advise on modern engineering practices, including automation, developer experience, and AI-supported development workflows Support stakeholders in turning assessment findings into realistic improvement plans We offer B2B contract and stable, long-term cooperation Private medical care ( Luxmed ) MultiSport sports card Participation in dynamic, international projects with high responsibility and growth opportunities Hybrid work (1 day per week in the office in Warsaw) Recruitment process: HR interview – 20 minutes Technical interview – 1 hour Final interview with CEO – 1 hour

🏢 Summary: B2B contract for a Senior Java Developer to design, implement, and modernize a large-scale Terminal Management System handling 300k+ payment terminals. The role focuses on developing and migrating distributed systems components using Spring Boot and WildFly, integrating multiple internal and external services, and improving security through vulnerability scanning and upgrades. 🗂️ Requirements: Very good knowledge of Java 8+, Strong object-oriented programming skills, Experience in designing, implementing, documenting and testing application components, Very good practical knowledge of Spring and Spring Boot, Very good practical knowledge of Hibernate/JPA and JEE, Experience with message queue systems, especially RabbitMQ, Knowledge of Maven, Git, GitLab, GitLab CI/CD, Jenkins, Nexus, Jira, Knowledge of relational databases, particularly Oracle, Practical knowledge of RESTful API design, Experience in system integration, Experience with distributed systems, Experience with JBoss/WildFly application servers, Knowledge of security scanning tools (e.g., Fortify, Sonatype), Availability to work 4 days per week from Warsaw office, Full availability in Polish time zone 📃 Skills: Java, Spring, SpringBoot, Hibernate, JPA, JEE, RabbitMQ, Maven, Git, GitLab, Jenkins, Nexus, Jira, Oracle, REST, JBoss, WildFly, Fortify, Sonatype, Hazelcast, GWT, GWTExt, SOAP, RMI 🏢 Description: The client is an American multinational company in the fintech industry Key details: Location: 4 days/week from the Warsaw office Rate: 130–180 PLN/hour net + VAT Job type: B2B contract Duration: 12 months + extensions Recruitment process: 2 stages English and Polish: B2/B2+ Luxmed, MultiSport, equipment provided by the client Job Responsibilities Design and implementation of IT solutions based on the presented analytical and technical documentation; Reviewing analytical documentation; Creating technical documentation; Technical upgrade for existing system; Working with legacy code Conducting regular scans in the application and removing vulnerabilities Job Requirements Fully available in the Polish time zone; Ability to work from the office in Warsaw (weekly: 4 days at office + 1 day WFH ); Very good knowledge of Java 8+ and object-oriented programming issues; Experience in independent design, implementation, documentation and testing of application components; Very good and p ractical knowledge of Spring, Spring Boot, Hibernate/JPA and JEE frameworks; Practical knowledge with message queue systems, particularly RabbitMQ; Practical knowledge of tools supporting the software development process: Maven, Git, Gitlab, Gitlab CI/CD, Jenkins, Nexus, Jira; Knowledge of relational databases, in particular Oracle; Practical knowledge of RESTful API design; Experience in system integration; Experience with distributed systems; Experience with application servers, JBoss/WildFly; Knowledge of scannnfg tools (Fortify, Sonatype..) Description of the area of involvement TMS (Terminal Management System) is used to manage a very large number of payment terminals (300k+), it gives users a uniform way to manage different terminals from different hardware vendors. TMS has a complex architecture, consisting of two components TMS (1 WildFly instance) providing GUI and implementing some business functions and RTMS (3 Spring-boot instances) implementing most of the business functionalities. A gradual migration from TMS to RTMS is being carried out. The system intensively uses Spring, Hibernate and RabbitMQ. The system has distributed transactions (different two-phase-commit, saga approaches) and distributed cache (Hazelcast). TMS is integrated with many internal and external systems (via REST, SOAP, RMI, direct database connections and database links). The GUI is written in GWT and GWTExt. Hays Poland sp. z o.o. is an employment agency registered in a registry kept by Marshal of the Mazowieckie Voivodeship under the number 361

🏢 Summary: Senior SRE/DevOps Technical Lead role focused on building and operating advanced SRE and observability platforms in a regulated banking environment. The position drives automation, reliability, and performance of highly available systems while leading CI/CD and monitoring initiatives. It combines hands-on technical expertise with leadership of international engineering teams. 🗂️ Requirements: 8+ years of experience in SRE, DevOps, or similar roles, Strong automation and scripting experience, Proficiency in CI/CD pipelines, Experience with observability and monitoring tools, Experience maintaining highly available, low-latency systems, Experience in regulated industries (banking, fintech, insurance), Ability to work from Krakow office at least 6 days per month, Fluent English, Legal right to work in Europe 📃 Skills: Python, Go, Bash, CI/CD, AppDynamics, Grafana, Splunk, OpenTelemetry, SRE, DevOps 🏢 Description: Empower uptime and reliability — lead the next wave of observability and automation excellence! Krakow-based opportunity with hybrid work model, allowing up to 3 remote days per week. As a Senior SRE/DevOps Technical Lead , you will be working for our client, a global leader in the banking and financial services industry. You will spearhead efforts to build and operate cutting-edge SRE and observability platform solutions, ensuring system reliability, automation, and performance across a highly regulated environment. This role offers a pivotal leadership position that drives innovation and engineering ownership within a diverse international team. Your main responsibilities: Lead and develop the delivery capability for SRE/observability platform solutions, fostering excellence in automation, reliability, and monitoring. Build and maintain highly available, low-latency systems aligned with banking industry standards. Drive automation and scripting initiatives utilizing Python, Go, Bash, and other technologies. Manage and optimize CI/CD pipelines and observability/monitoring stacks such as AppDynamics, Grafana, Splunk, and OpenTelemetry. Ensure optimal system performance and reliability across global operations. Collaborate effectively with international teams across different time zones. Provide technical leadership, mentorship, and guidance to team members. You're ideal for this role if you have: 8+ years of experience in SRE, DevOps, or similar leadership roles. Strong automation and scripting skills (Python, Go, Bash, etc.). Proficiency in CI/CD pipelines and observability/monitoring tools. Proven experience maintaining highly available, low-latency systems in regulated industries such as banking, fintech, or insurance. Ability to work in the Krakow office at least 6 days per month. Fluent English communication skills for global team collaboration. It is a strong plus if you have: (optional) Certifications related to DevOps, SRE, or cloud platforms. Language Required for the role: Fluent English Eligibility for the role: Only candidates with an existing legal right to work in Europe will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: Senior Technical Application Consultant role focused on delivering end-to-end technical application services, ensuring SLA compliance, and resolving complex service issues for financial clients. The position involves operating and supporting complex applications on Windows servers while driving service performance and continuous improvement. It requires close collaboration with clients and technical teams to maintain high-quality service delivery. 🗂️ Requirements: Experience operating complex applications on Windows servers, Ability to manage and meet SLAs, Experience resolving complex technical issues, Experience in service delivery and performance monitoring, Background in financial investment domain, Strong analytical skills in technical environments 📃 Skills: Windows, Servers, Applications, SLAs, Monitoring, Troubleshooting, Reporting, Finance, Analytics 🏢 Description: WHAT MAKES US, US Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp! At its foundation, SimCorp is guided by our values – caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered. If you like what we’re saying, keep reading! WHY THIS ROLE IS IMPORTANT TO US We are looking for a Senior Technical Application Consultant, responsible for contributing to the effective delivery of high-quality services to clients, ensuring that all operational processes meet client expectations and organizational goals. This role is focused on service delivery efforts, addressing intricate problems, and maximizing efficiency. The Consultant collaborates with internal teams and clients to ensure that services are delivered efficiently and effectively, facilitating continuous improvement and maintaining high levels of client satisfaction. WHAT YOU WILL BE RESPONSIBLE FOR Acting, together with the team, as a cornerstone in delivering end‑to‑end technical application services aligned with SLAs and business goals Collaborate with clients and internal teams to define service delivery goals, ensuring alignment with business needs and best practices Monitor service delivery performance, analyze metrics, and take corrective actions to address performance gaps Contributing to the resolution of escalated issues, ensuring quick and effective resolution of complex service delivery issues Spotting continuous improvement initiatives, identifying opportunities to enhance efficiency, quality, and service outcomes Contributing to regular updates and reports on service delivery status, risks, and opportunities to clients and senior leadership Part of the client facing team, develop and maintain solid relationships with clients, ensuring their needs are met and expectations satisfied Collaborating with technical experts on complex problems, sharing best practices and enhancing the overall service delivery team WHAT WE VALUE Your effective communication, coordination, and interpersonal skills will help you lead all activities to success. As our preferred candidate, you will have: Practical knowledge of operating complex applications on Windows servers You enjoy working with complex technical problems in a challenging technical environment Experience within the financial investment world Good communication & organization skills You have well-developed analytical skills and are used to working in a structured way You are good at working on & prioritizing multiple tasks at the same time Knowledge or high interest in financial issues - theoretical as well as practical You are service-minded and have the ability to thrive in a time-sensitive setting, you enjoy as well working in a team BENEFITS Flexible working hours and hybrid model - 2 days in the office, 3 days remote Modern office (next to Wilanowska metro station) with quiet zones and ergonomic workstations Base salary with annual bonus structure Holiday allowance upon a 2-week vacation Occasional remote work across Poland and international options available (up to 24 days domestic, 20 days international per year - subject to internal policy) Employer-paid Medicover Platinum healthcare package (employee-paid family upgrade available) Multisport card with 75% employer contribution Unum group life insurance (employee-paid upgrade available) Medicover travel insurance for private trips and global business travel insurance Possibility to join Deutsche Börse Group Share Plan (eligible after 1 year) Copyrights program for certain roles Possibility to develop your career in an international environment Professional training and courses provided by SimCorp Polish language classes for foreign employees; German and English classes based on business needs Integration events, volunteering initiatives and employee-led clubs Compensation ranges are being disclosed at the initial stage of candidate engagement. Visit our career pages to learn more about working at SimCorp: www.simcorp.com/career NEXT STEPS Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photo, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process. For any questions you are welcome to contact Hanna Brzózka, Lead Talent Acquisition Partner, at " hanna.brzozka@simcorp.com " . If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks. We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated. WHO WE ARE For over 50 years, we have worked closely with investment and asset managers to become the world’s leading provider of integrated investment management solutions. We are 4,000+ colleagues with a broad range of nationalities, education, professional experiences, ages, and backgrounds in general. SimCorp is an independent subsidiary of the Deutsche Börse Group. Following the recent merger with Axioma, we leverage the combined strength of our brands to provide an industry-leading, full, front-to-back offering for our clients. SimCorp is an equal opportunity employer. We are committed to building a culture where diverse perspectives and expertise are integrated in our everyday work. We believe in the continual growth and development of our employees, so that we can provide best-in-class solutions to our clients.

🏢 Summary: Backend Software Developer and Senior Backend Software Developer roles focused on building and maintaining scalable cloud-native backend services for Toyota’s connected services ecosystem. The position involves designing microservices, APIs, and event-driven architectures using Java, Spring Boot, and cloud platforms while contributing to CI/CD, DevOps, and system reliability. Hybrid work in Wroclaw with benefits including health insurance, sport card, lunch subsidy, language lessons, bonuses, and car leasing. 🗂️ Requirements: Up to 6 years of backend development experience for Software Backend Developer, More than 6 years of development experience for Senior Software Backend Developer, Strong proficiency in Java, Strong proficiency in Spring Boot, Strong proficiency in Python, Experience with microservices architecture, Experience with REST APIs, Experience with gRPC, Experience with event-driven architectures, Experience with Kafka, RabbitMQ, or similar messaging systems, Experience with AWS, Azure, or GCP, Experience with deployment strategies, Experience with GitLab or GitHub, Knowledge of CI/CD pipelines and automated testing, Understanding of cybersecurity standards and GDPR, Team leadership or mentoring experience for Senior role, Bachelor’s or Master’s degree 📃 Skills: Java, Spring, SpringBoot, Python, AWS, Azure, GCP, Kafka, RabbitMQ, GitLab, GitHub, REST, gRPC, CI/CD, DevOps, GDPR, Microservices 🏢 Description: Team description: We Lead the end-to-end development, deployment, and continuous enhancement of Toyota’s connected services ecosystem across European markets. Our work oversees the integration of vehicle connectivity platforms, mobile applications, and cloud-based services, ensuring scalability, security, and seamless user experience. We Collaborate with engineering, product, IT, legal, and external partners to accelerate service rollout and maintain operational excellence. Role Summary: We would like to invite you to join the adventure of expanding TME PL branch in the Toyota Digital HUB in Wroclaw. We are seeking an Senior Backend Software Developer who will take ownership of developing, deploying, and maintaining highly scalable and reliable backend services. You will be a key contributor to the design and architecture of microservices, APIs, and cloud-native solutions. Key Responsibilities: Design, development, and deployment of backend services using Java, Spring Boot, and cloud platforms (AWS). Architect and implement microservices, ensuring high availability, scalability, and maintainability. Collaborate with product managers, architects, and other stakeholders to define system requirements and provide technical solutions. Implement advanced event-driven systems and messaging architectures. Ensure reliability, scalability, and resilience of backend systems in a distributed architecture Drive the adoption of best practices in software development, testing, and deployment. Contribute to CI/CD pipelines, automated testing, and DevOps practices Ensure compliance with cybersecurity standards and data privacy regulations (e.g., GDPR) Contribute to architecture decisions, code reviews, and best practices Qualifications & Skills What we require: For Mid Software Backend Developer up to 6 years of experience is Software backend Development. For Senior Software Backend Developer: more than 6 years Development For Senior Software Backend Developer: more than 6 years Development Strong proficiency in Java, Spring Boot, and Python. Deep understanding of microservices, REST APIs, gRPC, and event-driven architectures (Kafka, RabbitMQ, or similar messaging systems). Expertise in microservices architecture (service decomposition, resilience, scalability) Experience with one of cloud technologies (AWS, Azure, GCP) and deployment strategies. Strong expertise in version control systems such as GitLab or GitHub. For Snr Software Backend developer: Experience in leading teams or mentoring junior developers. Strong problem-solving and analytical skills. Additional requirements (considered an advantage): Understanding of connected vehicle ecosystems in automotive industry You have a  TOYOTA DNA, this means: Courage: you are ready to let go of the easy path to reach challenging targets Creativity: your passion drives you to explore innovative ideas and challenge the impossible Coaching: you share knowledge and feedback with your colleagues and celebrate each other's success Curiosity: you are open for new experience and able to combine imagination with fact-based observation Collaboration: you are a team player, respectful and inclusive in your style and you take a customer-oriented approach Formal Role Details: Job Type:  undefined time contract Starting date: Position available since May 2026 Location: Wroclaw, Silver Tower Office Center Working Pattern: Hybrid è 2 days every 2 weeks (flexible), in line with the need Reporting line: Manager / Team Lead Education level required: Bachelor/Master What we can offer you: Health insurance Sport card Lunch subsidy Car leasing Languages lessons Bonuses

🏢 Summary: Senior Technical Product Manager role focused on building and scaling analytics products for conversational AI data, including reporting tools, data services, and AI-driven insights. The position involves defining product strategy, managing analytics roadmaps, and collaborating with engineering and data science teams in a fully remote environment. 🗂️ Requirements: Bachelor's degree in Computer Science, Engineering, Business, or related field, 7+ years of product management experience, Experience launching and managing SaaS analytics and reporting products, Understanding of data warehousing and BI tools, Knowledge of reporting systems and high-scale data processing, Experience with event-driven architectures and cloud infrastructure, Ability to define product strategy and manage product roadmaps, Strong analytical and data-driven decision-making skills, Experience working in agile environments, Experience collaborating with Data Engineering and Data Science teams, Experience with enterprise customer reporting and analytics needs 📃 Skills: SaaS, Analytics, BI, ETL, AI, ML, SQL, Cloud, KPIs, Datawarehousing, Reporting, Visualization, Agile 🏢 Description: As a Senior Technical Product Manager, you will join the Analytics Product team and be responsible for the Analytics suite, including Data Services, Analytics Studio, Report Center, and Data Transporter. The role focuses on defining strategy and execution for tools and services that leverage conversational data to provide actionable customer and internal insights. Position Overview You will lead the development and execution of Analytics capabilities, collaborating with Engineering, Data Science, Sales, and Customer Success teams to define product strategy, prioritize features, and deliver scalable and reliable analytics solutions. Key Responsibilities & Impact - Develop and articulate a clear product vision and strategy for the end-to-end Analytics platform. - Define, review, and prioritize features for the Analytic Studio/Builder and Report Center. - Manage the product roadmap for Data Services and Data Transporter. - Ensure timely, accurate, and scalable ingestion and preparation of petabyte-scale conversational data streams. - Collaborate with Data Science and Engineering teams to integrate AI/ML-driven insights into analytics products. - Define and track KPIs and data quality metrics for data pipelines and analytic tools. - Translate complex data requirements into clear technical specifications. Required Skills & Qualifications - Bachelor's degree in Computer Science, Engineering, Business, or a related field (MBA preferred). - 7+ years of experience in product management with SaaS analytics and reporting products. - Deep understanding of data warehousing, BI tools, reporting systems, high-scale data processing, event-driven architectures, and cloud infrastructure. - Ability to define and execute product strategy in a fast-paced agile environment. - Strong analytical and communication skills. - Experience working with enterprise customers on analytics and reporting needs. - Passion for solving complex data and reporting challenges. Product Coverage Scope - Report Center & Analytic Studio/Builder: Tools for creating, visualizing, and sharing reports and dashboards. - Data Transporter & Data Services: ETL infrastructure and pipelines for conversational data. - Conversational Intelligence Analytics: AI/ML-powered insights such as sentiment analysis, topic clustering, and intent detection. Salary - Salary range: $110,000 to $125,000 USD. Benefits & Perks Health & Wellbeing - Medical, Dental, and Vision Insurance. - Wellness resources and Employee Assistance Program. Financial Security & Growth - 401(k) retirement plan with employer match. - HSA & FSA plans. - Employee Stock Purchase Program. - Life, disability, legal, and identity protection insurance. - Professional development resources. Time Away & Family Support - Flexible Paid Time Off. - Paid public holidays. - Generous parental leave policy. Workplace Flexibility - Fully remote work model with optional WeWork collaboration spaces. Equal Opportunity Employer The company is committed to fostering an inclusive workplace and providing equal employment opportunities for all qualified applicants. Accessibility Commitment Reasonable accommodations are available for applicants with disabilities.

🏢 Summary: 1-year project for a Senior Java Developer to design, implement, upgrade, and maintain a complex Terminal Management System handling 300k+ payment terminals. The role involves working with legacy code, distributed systems, system integrations, and ensuring application security through regular vulnerability scans. The system is based on Java and Spring ecosystem with intensive use of messaging and transactional mechanisms. 🗂️ Requirements: Very good knowledge of Java 8+, Strong understanding of object-oriented programming, Experience in designing and implementing application components, Practical knowledge of Spring and Spring Boot, Practical knowledge of SQL and relational databases, Experience with Hibernate and JPA, Knowledge of JEE frameworks, Experience with RabbitMQ or other message queues, Knowledge of Maven and Git, Experience with Gitlab and CI/CD pipelines, Experience with Jenkins and Nexus, Knowledge of Oracle database, Experience in RESTful API design, Experience in system integration, Experience with distributed systems, Experience with JBoss or WildFly, Knowledge of security scanning tools (Fortify, Sonatype) 📃 Skills: Java, Spring, SpringBoot, SQL, Hibernate, JPA, JEE, RabbitMQ, Maven, Git, Gitlab, CICD, Jenkins, Nexus, Jira, Oracle, REST, JBoss, WildFly, Fortify, Sonatype, Hazelcast, GWT, GWTExt, SOAP, RMI 🏢 Description: Senior Java Developer (TMS) •         Design and implementation of IT solutions based on the presented analytical and technical documentation; •         Reviewing analytical documentation; •         Creating technical documentation; •         Technical upgrade for existing system; •         Working with legacy code •         Conducting regular scans in the application and removing vulnerabilities Job Requirements • Fully available in the Polish time zone; • Ability to work from the office in Warsaw (weekly: 4 days at office + 1 day remotely); • Very good knowledge of Java 8+ and object-oriented programming issues; • Experience in independent design, implementation, documentation and testing of application components; • Very good and p ractical knowledge of Spring, Spring Boot, SQL, Scrum, Hibernate/JPA and JEE frameworks; • Practical knowledge with message queue systems, particularly RabbitMQ; • Practical knowledge of tools supporting the software development process: Maven, Git, Gitlab, Gitlab CI/CD, Jenkins, Nexus, Jira; • Knowledge of relational databases, in particular Oracle; • Practical knowledge of RESTful API design; • Experience in system integration; • Experience with distributed systems; • Experience with application servers, JBoss/WildFly; ·  Knowledge of scanning tools (Fortify, Sonatype..) • Knowledge of English / B2; Nice to have: ·         Angular ·         Linux server ·         Docker Description of the area of involvement TMS (Terminal Management System) is used to manage a very large number of payment terminals (300k+), it gives users a uniform way to manage different terminals from different hardware vendors. TMS has a complex architecture, consisting of two components TMS (1 WildFly instance) providing GUI and implementing some business functions and RTMS (3 Spring-boot instances) implementing most of the business functionalities. A gradual migration from TMS to RTMS is being carried out. The system intensively uses Spring, Hibernate and RabbitMQ. The system has distributed transactions (different two-phase-commit, saga approaches) and distributed cache (Hazelcast). TMS is integrated with many internal and external systems (via REST, SOAP, RMI, direct database connections and database links). The GUI is written in GWT and GWTExt. 1 year project with possibility for hiring after this time.

🏢 Summary: Senior Java Developer role focused on designing, implementing, and maintaining a large-scale Terminal Management System handling 300k+ payment terminals. The position involves working with distributed systems, legacy code, system integrations, and security vulnerability remediation in a hybrid Warsaw-based setup. The project includes migration from legacy architecture to Spring Boot-based services with potential long-term hiring after the initial one-year contract. 🗂️ Requirements: Availability in the Polish time zone, Ability to work from the Warsaw office 4 days per week, Java 8+ proficiency, Object-oriented programming knowledge, Experience designing and implementing application components, Experience documenting and testing application components, Spring knowledge, Spring Boot knowledge, SQL knowledge, Scrum knowledge, Hibernate/JPA knowledge, JEE knowledge, RabbitMQ experience, Maven knowledge, Git knowledge, GitLab knowledge, GitLab CI/CD knowledge, Jenkins knowledge, Nexus knowledge, Jira knowledge, Oracle database knowledge, RESTful API design experience, System integration experience, Distributed systems experience, JBoss/WildFly experience, Fortify knowledge, Sonatype knowledge, English level B2 📃 Skills: Java, Spring, SpringBoot, SQL, Scrum, Hibernate, JPA, JEE, RabbitMQ, Maven, Git, GitLab, Jenkins, Nexus, Jira, Oracle, REST, JBoss, WildFly, Fortify, Sonatype, Hazelcast, SOAP, RMI, GWT, GWTExt, Angular, Linux, Docker 🏢 Description: Senior Java Developer (TMS) •         Design and implementation of IT solutions based on the presented analytical and technical documentation; •         Reviewing analytical documentation; •         Creating technical documentation; •         Technical upgrade for existing system; •         Working with legacy code •         Conducting regular scans in the application and removing vulnerabilities Job Requirements • Fully available in the Polish time zone; • Ability to work from the office in Warsaw (weekly: 4 days at office + 1 day remotely); • Very good knowledge of Java 8+ and object-oriented programming issues; • Experience in independent design, implementation, documentation and testing of application components; • Very good and p ractical knowledge of Spring, Spring Boot, SQL, Scrum, Hibernate/JPA and JEE frameworks; • Practical knowledge with message queue systems, particularly RabbitMQ; • Practical knowledge of tools supporting the software development process: Maven, Git, Gitlab, Gitlab CI/CD, Jenkins, Nexus, Jira; • Knowledge of relational databases, in particular Oracle; • Practical knowledge of RESTful API design; • Experience in system integration; • Experience with distributed systems; • Experience with application servers, JBoss/WildFly; ·  Knowledge of scanning tools (Fortify, Sonatype..) • Knowledge of English / B2; Nice to have: ·         Angular ·         Linux server ·         Docker Description of the area of involvement TMS (Terminal Management System) is used to manage a very large number of payment terminals (300k+), it gives users a uniform way to manage different terminals from different hardware vendors. TMS has a complex architecture, consisting of two components TMS (1 WildFly instance) providing GUI and implementing some business functions and RTMS (3 Spring-boot instances) implementing most of the business functionalities. A gradual migration from TMS to RTMS is being carried out. The system intensively uses Spring, Hibernate and RabbitMQ. The system has distributed transactions (different two-phase-commit, saga approaches) and distributed cache (Hazelcast). TMS is integrated with many internal and external systems (via REST, SOAP, RMI, direct database connections and database links). The GUI is written in GWT and GWTExt. 1 year project with possibility for hiring after this time.

🏢 Summary: Manager, Client Service role overseeing client service teams within a financial advisory environment, combining people management, operational oversight, and hands-on client service responsibilities. The position focuses on improving team productivity, ensuring exceptional client experience, and serving as a subject matter expert on complex financial account topics. Offers competitive compensation, incentive eligibility, and a comprehensive benefits package. 🗂️ Requirements: Bachelor’s degree (Business, Economics, Accounting, Finance or related), Minimum 2 years financial industry experience, Minimum 2 years client-facing experience, Ability to manage and develop team members, Proficiency with financial planning software, Proficiency with Salesforce, Proficiency with MS Office Suite 📃 Skills: Salesforce, MSOffice, FinancialPlanningSoftware, HRSystems, Timekeeping, PerformanceManagement, 10b5-1, RMD, TaxLossHarvesting, CashAudits 🏢 Description: Job Summary: The Manager, Client Service works collaboratively with the Director, Client Service on: team member management and development, increasing overall productivity of direct reports, promoting excellence in servicing the existing client base with efficiency and attention to detail, and performing Client Service Specialist responsibilities. Responsibilities: People Management - Participate in the hiring, training, mentoring and supervision of all Client Service Specialists, Client Service Coordinators and Interns in an office - Maximize talent via employee development and coaching - Facilitate a strong team culture and sharing of best practices across an office or team - Partner with Client Service Leadership Team to facilitate ongoing CSS training and development - Handle all manager functions in the HR system including timekeeping, PTO requests, and performance reviews for direct reports Operations Management - Optimize productivity by coordinating Client Service Specialist coverage and prioritizing workflow within the office - Ensure an exceptional client experience in the office/team - Act as a local contact for operational issues or challenges - Serve as subject matter expert for complex account-related topics such as 10b5-1 plans, pledged asset lines, account overlays, and separate account managers - Coordinate local projects such as RMDs, tax loss harvesting, cash audits, and tracking of new deposits Leadership - Directly impact growth and client retention and monitor progress toward team goals - Participate as a member of the senior manager's leadership team to contribute to local strategy decisions - Coordinate team meetings and events - Identify scalable solutions and process improvements and collaborate with relevant departments to update processes - Support Branch Operations on new projects and initiatives - Support Learning and Development on Client Service Specialist trainings - Office management responsibilities as assigned Requirements: Education: - Bachelor’s degree or equivalent (preferably Business, Economics, Accounting or Finance related) Experience: - Minimum 2 years of financial industry related experience - Minimum 2 years of client-facing experience - Experience interacting with individuals at all income levels in a professional and confidential manner Certifications: - Notary designation a plus Job Skills: - Self-motivated and well-organized with ability to work independently and in a team - Excellent verbal, written, analytical and organizational skills - Technical and analytical ability with multi-tasking and project management skills - Proficiency with financial planning software, Salesforce and MS Office Suite - Flexible, reliable, trustworthy, and able to maintain confidentiality Work Schedule: Monday through Friday, 8:00AM – 5:00PM. Working Conditions: Professional office environment with assigned workstation. Compensation: - Base Pay Range: $100,000—$110,000 USD - Eligible for incentive compensation programs Benefits: - Company Paid Basic Life & AD&D Insurance - Company Paid Short-Term and Long-Term Disability Insurance - Supplemental Life & AD&D; Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance - Three Cigna medical plan offerings including two High Deductible Health Plans and one Traditional Co-Pay plan - Kaiser Medical plans available in California - Health Savings Account (HSA) with company contributions (for HDHP enrollment) - Two Dental plans - Vision Insurance - Dependent Care Savings Account - 14 Company Paid Holidays including a full week off at Thanksgiving - Generous paid time off for vacation and sick days - Employee Assistance Plan - Family Medical Leave - Paid Parental Leave (8 weeks) - Maternity benefits combining STD and Parental Leave - Adoption Assistance Reimbursement Program - Company Paid Concierge Services - 401(k) Retirement Plan with Traditional and Roth options and employer match - Pet Insurance - Personalized financial planning and guidance at preferred employee pricing