Rehabilitation Services Technician

Quick Facts

• Role: Rehabilitation Services Technician (non-licensed, casual/as-needed)

Description

The Rehabilitation Services Technician supports rehabilitation therapists and the Rehabilitation Services Department. You will perform patient-care support activities under direct clinical supervision (without clinical decision-making), operate and clean rehabilitation equipment, maintain equipment cleaning logs and monthly maintenance, and assist with department clerical/operational tasks.

Responsibilities

• Follow infection control precautions and infection control policies and procedures
• Safely operate rehabilitation equipment and clean equipment according to standards
• Independently maintain equipment cleaning logs and complete monthly maintenance
• Ensure EOC meets JCAHO standards at all times
• Support patient care under therapist supervision; anticipate therapist needs
• Promptly communicate observed patient changes in status and responses (e.g., pain, condition changes, distress)
• Clarify with the therapist any special procedures or observations needed
• Interact professionally with patients and families; involve them in the plan of care under therapist discretion
• Explain care to patients/families prior to administering care; answer questions within scope of practice
• Consult other departments as appropriate for interdisciplinary patient needs
• Document treatment appropriately according to policy
• Greet patients/guests, confirm identity, and provide visit-related information
• Provide accurate information and timely updates to patients and customers
• Schedule, confirm, and reschedule visits at Rehabilitation Services and satellite locations
• May also include: obtain patient consents/authorizations, manage the department call list, update demographics/insurance/billing info, collect co-pays and point-of-service payments, post payments and perform end-of-day cash drawer closing, fax authorization and Plan of Care documentation, and manage clinic inventory

Requirements

• High School Diploma
• BLS certified within 90 days of hire

Preferred Qualifications

• Bachelor’s degree
• Previous healthcare setting experience
• Working knowledge of medical terminology
• Bilingual

Benefits

Comprehensive benefits are offered to support employees’ physical, emotional, and financial well-being, including protection for unexpected life events. Eligibility varies by employment classification; additional sign-on bonus eligibility rules may apply where listed.