Hardware Reliability Engineer (Mac System Reliability)

Quick Facts

• Role: Hardware Reliability Engineer (Mac System Reliability)

Description

Collaborate with hardware teams to ensure Mac products are durable, reliable, and designed for longevity. Translate product usage patterns and field returns into controlled lab reliability tests and coordinate design validation efforts. Use test results to support design iterations that raise standards for customer experience.

Responsibilities

• Identify high-risk failure modes early in the design process and mitigate risks with design engineering teams.

• Create new reliability tests based on the physics of failure and anticipated user behavior and deployment environment.

• Develop and deliver critical test equipment and specifications; collaborate with vendors to meet testing deadlines.

• Support failure analysis efforts and provide design recommendations based on evaluation of test data to drive continuous product improvements.

Requirements

• Bachelor’s degree in a technical field (mechanical engineering, materials engineering, electrical engineering, physics, or related) with 2+ years of industry experience.

• Good written and verbal English communication skills; ability to communicate via email, WebEx, and phone.

• Ability to create clear, concise slides and presentations (e.g., Keynote, Excel).

• Strong attention to detail and curiosity about how technologies work.

• Ability to use basic productivity apps (email, web browser, calendar, WebEx/Zoom, spreadsheet, Keynote/PPT).

Benefits

• Work cross-functionally from early concepts through field returns.

• Drive continuous product improvements through reliability testing and failure analysis.