Systems Engineer

Quick Facts

• Role: Systems Engineer
• Focus: Ultra-scalable, highly reliable systems; automation, release/change management, 24x7 production & test support

Description

Systems Engineer combines software engineering and operations to design, develop, and deliver scalable, reliable applications and infrastructure. You will help define standards and processes, implement immutable infrastructure across internal datacenters and external cloud providers, manage releases and software changes, and provide 24x7 technical support for production and test environments.

Responsibilities

• Automate operations and support for trading/business systems and applications
• Lead continuous improvement of software deployment automation (SDA)
• Research and select products for system reliability engineering requirements (e.g., Tidal, Puppet, Mesos, Git)
• Investigate and fix application performance issues and latent reliability risks
• Troubleshoot stack-wide engineering issues across hardware, software, network, and applications
• Implement operational automation for monitoring, managing, deploying, and validating systems/applications
• Mentor engineers and communicate enhancements via internal presentations, blog articles, and documentation
• Manage installation and configuration using SDA; manage, schedule, and track application changes and releases
• Define, test, and document installation and fallback procedures; assess and communicate implementation risks
• Design implementation strategy and deploy across production and test environments using SDA and version control
• Run proper system and application health checks after implementation
• Create and execute operational test plans/scripts/cases; support acceptance, performance, capacity, regression, and failover testing
• Support scheduled weekend testing of production systems and applications
• Provide Level II application support for test and production; troubleshoot, diagnose, and install/configure fixes
• Track defects discovered during testing and support using Jira, GitHub, and ServiceNow
• Analyze root causes of production problems and develop methods for improvement
• Define and implement systems reliability standards/processes, change control, and operational acceptance testing initiatives