AI Backend Engineer (LLM/AI Systems)

Quick Facts

• Role: AI Backend Engineer (LLM/AI Systems)

• Work mode: Fully remote (U.S. only)

Description

You will build and operate backend systems that power AI-driven decisioning, automation, and orchestration across the platform, connecting models, APIs, workflows, and business logic. This role focuses on production-grade reliability and performance—latency, correctness, reliability, and cost directly impact the user experience. You will design AI orchestration layers and LLM inference pipelines for production insurance workflows.

Responsibilities

• Build and operate backend systems serving AI-powered insurance workflows in production

• Design and implement AI orchestration layers connecting models, APIs, workflows, and business logic

• Build inference pipelines for LLM-based and AI-assisted automation systems

• Optimize latency, throughput, and cost (caching, batching, streaming, routing)

• Design stable service boundaries between backend systems, ML components, and product APIs

• Implement observability (logging, metrics, tracing, alerting, incident response workflows)

• Debug production issues across distributed AI systems and resolve root causes

• Collaborate with frontend, product, operations, and ML teams to ship end-to-end features

• Continuously improve system reliability, scalability, and performance

Requirements

• Ability to prove U.S. residency

• Willingness to complete a 60-minute coding assessment

• Strong backend engineering experience in production systems

• AI experience required

• Experience building or operating high-throughput, low-latency services

• Familiarity with AI systems (LLMs, embeddings, or AI workflows)

• Experience with distributed systems and production debugging

• Strong understanding of APIs, data flows, and system design principles

• Experience with observability tools (logging, monitoring/metrics, tracing)

• Strong ownership mindset and bias toward shipping

• Comfort working in fast-paced, globally distributed teams

Benefits

• Medical insurance

• Dental

• Vision

• Savings plan options

• PTO