Clinical Training Specialist

Quick Facts

• Role: Clinical Training Specialist (Clinical Training Support)
• Focus: Instructional design, eLearning & simulations, LMS administration, learner coaching
• Work style: Remote-first; may support live virtual training as needed
• Pay range: $67,850–$94,000 + equity + benefits (full-time)

Description

Designs, builds, and maintains clinical onboarding and training across virtual care and population health, turning complex clinical workflows into engaging digital learning content such as eLearning modules, video simulations, and interactive scenarios. Manages the LMS, tracks completions, analyzes training data, and supports learners to ensure seamless educational rollouts. Also assists with cross-service live facilitation and simulations during onboarding cohorts or surges.

Responsibilities

• Prepare, update, and maintain training materials (slides, facilitator guides, job aids, scenarios, exercises) using approved content.
• Surface content gaps or inconsistencies observed during training (e.g., outdated workflow screenshots, mismatched slides).
• Use the LMS and training tools to launch sessions, track completions, and pull basic reports.
• Design instruction based on clinical workflows in collaboration with stakeholders.
• Deliver live virtual training (group sessions, small-group breakouts, 1:1 coaching) for new hires and experienced clinicians.
• Facilitate foundational, workflow, and application-based sessions using adult learning best practices.
• Support/co-lead simulations, mock calls, and role plays; observe performance, give behavior-based feedback, and escalate clinical safety concerns appropriately.
• Partner to execute cohort plans (agenda, timing, logistics, handoffs) and provide targeted coaching/remediation as directed.
• Use rubrics/checklists/competency tools to document progress and escalate readiness concerns.
• Capture learner feedback and pain points; create/monitor learning and successful application metrics.
• Participate in course audits, pilots, and retrospectives; recommend pacing and scaffolding improvements.
• During surge periods, co-facilitate/produce by managing breakouts, chat questions, tech issues, and operational workflows.

Requirements

• 2+ years of experience in formal clinical/healthcare training, precepting, clinical education, or adult learning.
• Experience with instructional design, LMS management, training data collection, and learner assistance.
• Strong virtual facilitation skills (e.g., Zoom or Google Meet).
• Ability to explain complex clinical workflows clearly and provide direct, respectful feedback.
• Comfort flexing across service lines, cohorts, and workstreams as priorities change.
• Proven ability to build trust with clinicians and cross-functional partners.
• Experience using rubrics, checklists, and competency tools to assess learner progress and readiness.

Benefits

• Remote-first culture
• 401(k) savings plan via Fidelity
• Comprehensive medical, vision, and dental coverage (multiple plan options)
• PTO and DTO
• 12 weeks of 100% paid parental leave
• Family building & compassionate leave support (fertility coverage, surrogacy/adoption support, paid leave for failed treatments/adoption/pregnancies)
• Work-from-home reimbursement for home office support
• Equity and additional benefits (role-dependent)