Lead Ophthalmic Health Technician

Quick Facts

• Lead Ophthalmic Health Technician (Lead Health Technician – Ophthalmology), GS-09

Description

Supports ophthalmologists in diagnosis, treatment, prevention, follow-up care, and patient counseling, with additional oversight of specific services within an ophthalmology clinic. Coordinates and guides Health Technician work, monitors workflow status/progress and accuracy, prepares and presents reports, and resolves informal staff complaints. Provides input into technician development, outcome management, and strategic planning, and trains eye care staff and trainees while ensuring compliance with VA policies.

Responsibilities

• Provide technical guidance and coordinate Health Technician (Ophthalmology) activities
• Distribute workload, monitor workflow status/progress, and monitor accuracy
• Prepare reports in various formats and present data to organizational levels
• Act as a liaison to resolve informal employee complaints and concerns
• Support development, outcome management, and strategic planning
• Perform difficult ophthalmic technical duties using independent judgment
• Make work assignments, monitor work flow, and resolve daily workplace issues to maintain efficient patient care flow
• Provide training to eye care staff, students, and/or trainees
• Provide input into advancements, promotions, and disciplinary actions
• Ensure compliance with VA policies and meet/exceed patient expectations

Benefits

Federal government employment provides a comprehensive benefits package; eligibility depends on position type and whether the role is full-time, part-time, or intermittent (details available from the hiring agency).