Senior UX Designer

Quick Facts

• Role: Senior UX Designer

Description

Own end-to-end UX design for AI Core products from discovery to delivery. Create intuitive, scalable AI-powered experiences that help customers work smarter while delivering measurable usability gains each quarter. Validate and improve decisions using research, analytics, and AI-enabled design tools such as Figma AI and Claude.

Responsibilities

• Lead UX design for a product area with clear ownership and accountability for outcomes

• Partner with Domain UX to translate strategy into actionable designs

• Partner with PM on research and discovery to scope problems and conceptualize early

• Manage sprint-based design tasks, balancing fidelity with speed and iterating without compromising UX quality

• Turn complex data and multi-step workflows into logical, intuitive structures

• Design AI and agentic experiences that build user trust through transparency, clear feedback, explainability, and graceful handling of AI errors

• Craft UX writing to support the design solutions

• Measure shipped designs using analytics and voice-of-customer data to prioritize journey improvements

• Apply a test-and-learn mindset using experimentation, research, and analytics

• Use tools such as Figma, Maze, Pendo, and Claude to create, share, and test design assets

• Work with PM and Engineering to ensure a cohesive experience and that designs ship as intended

• Advocate for UX best practices and guide research methods for a “3-in-a-box” team

• Contribute to the team’s AI-native practice (skills, agents, quality gates, DesignOps)

Requirements

• 4+ years of UX/UI design experience in software development

• At least 1 year designing B2B products (ideally complex SaaS, data-rich, or AI/ML-driven applications)

• Portfolio demonstrating UX process and ownership from research through execution, including measurable impact

• Advanced Figma skills and strong capability to create interactive prototypes for testing and executive review

• Fluency in AI design tools and willingness to learn new tools as they become available

• Clear, concise, persuasive communication and storytelling skills

• Excellent cross-functional collaboration bridging technical and non-technical partners

• Resilience and strong project management to handle multiple deadlines and pivot when needed

Benefits

• Comprehensive healthcare coverage

• Flexible PTO

• Equity RSUs

• Annual performance bonus opportunities

• Retirement account support

• 14+ weeks of paid parental leave

• Career development opportunities

• Company-paid privacy certification exam fees

• Office-first culture with encouragement of three days per week in the office for most roles