Security Officer I

Quick Facts

• Role: Security Officer I

• Focus: Hospital security, incident response, and access/surveillance monitoring

Description

Ensures hospital safety by following security policies and procedures, protecting patients, visitors, associates, and medical staff, and responding to disturbances and emergency codes. Performs patrols, investigates hazardous conditions and theft/criminal activity, monitors access control, fire and duress alarms, and security video, and controls traffic as needed. Maintains restricted area security, provides escorts, completes descriptive reports, and coordinates with appropriate city officials when incidents require it.

Responsibilities

• Investigate and quell hospital incidents and disturbances
• Complete descriptive incident reports for supervisory personnel
• Notify appropriate city officials (police and fire) and prepare descriptive reports as required
• Perform regular perimeter and internal patrols on foot and via mobile units
• Investigate hazardous conditions, theft, criminal activity, and other security/safety issues
• Monitor access control system, fire and duress alarms, and security video system
• Control traffic to support emergency vehicle access and patient/visitor access; manage traffic during helicopter transports
• Secure restricted areas by checking and locking doors on schedules or during special circumstances
• Provide staff escorts to vehicles when requested
• Deliver deceased bodies to the morgue and release to authorized persons per policy
• Respond to emergency codes per department guidelines
• Alert the department manager of deviations that may require disciplinary action or follow-up
• Enforce hospital policies and procedures
• Present a professional, service-oriented image to encourage assistance requests and information sharing
• Conduct contraband searches for patient and employee safety
• Monitor individuals/situations to ensure safety
• Oversee staff parking permit process and monitor compliance
• Perform other related duties as assigned

Requirements

• High-school diploma or GED
• Valid driver’s license
• Complete and maintain IAHSS Basic exam/certification (within 90 days of hire and ongoing)
• Maintain American Heart Association Basic Life Support within 9 months of hire
• Complete Northwestern Medicine Defensive Tactics in Healthcare within 6 months of hire
• Strong interpersonal and communication skills across multiple stakeholder groups
• Writing skills to produce department-standard reports and paperwork
• Physical ability to operate a motor vehicle
• Preferred: healthcare security, police, or military experience
• Preferred: valid FOID card; associate/bachelor’s degree

Benefits

• Comprehensive benefits supporting physical, emotional, and financial well-being
• Benefits details available via the company benefits page; eligibility depends on employment classification
• Sign-on bonus may be included; internal employees/rehires within 1 year are not eligible (with limited exceptions)