Supervisory Nurse (Emergency Department)

Quick Facts

• Role: Supervisory Clinical Nurse (SCN), Emergency Department

• Focus: First-line supervision of day-to-day emergency nursing operations and staff

Description

Serve as the first-line Supervisory Clinical Nurse (SCN) for the Emergency Department, managing daily nursing operations and supervising professional nursing and assigned support staff. Ensure safe, timely, evidence-based, patient-centered emergency care while meeting Indian Health Service clinical and operational mission requirements. Lead departmental readiness by overseeing policies, staffing operations, equipment/procedure implementation, records, and quality improvement activities.

Responsibilities

• Review applications, interview candidates, assess qualifications, and recommend selections for emergency department vacancies

• Develop, review, and revise departmental policies, procedures, standard work, and contingency plans

• Lead staff debriefings after significant events and apply principles to distinguish system failures, human error, and behaviors requiring corrective action

• Evaluate new equipment, procedures, and information systems for operational impact and coordinate implementation and staff preparation

• Maintain accurate departmental records and dashboards and safeguard confidential workforce, patient safety, and operational information

Requirements

• Education: Graduate or higher degree, bachelor’s, associate, or diploma from an accredited professional nursing program

• Licensure: Passed NCLEX and hold a current, active, full, unrestricted professional nurse license/registration

• Experience (GS-12 basic requirements): At least 1 year of professional nursing experience equivalent to the next lower grade, including planning/coordinating/evaluating emergency department nursing operations (staffing, scheduling, budget monitoring, and allocation of personnel, equipment, and supplies)

• Demonstrated ability to manage diverse stakeholders and resolve complaints/conflict using tact, empathy, and respect

• Ability to coach, mentor, and evaluate nursing and support staff toward departmental goals

• Demonstrated ability to evaluate clinical/operational information, assess staff competencies, apply evidence-based practices, and implement quality improvement and regulatory requirements

• US citizenship and Selective Service registration (if applicable)

• Comply with IHS Employee Immunization Policy and obtain/maintain required clinical privileges

• Successful completion of E-Verify and a cleared background investigation/fingerprint check

Benefits

• Incentives: Recruitment or relocation incentives may be authorized (typically requiring a one-year service agreement)

• Student loan repayment: Possible access to IHS/NHSC/HRSA Nurse Corps programs for qualifying disciplines (competitive and separate)

• Leave: Annual leave accrual and potential credit for directly related previous non-federal experience or active duty military service

• Union: Ineligible for the bargaining unit

• Career: No promotion potential