Health Technician (Hearing Instrument Specialist)

Quick Facts

• Role: Health Technician (Hearing Instrument Specialist)

• Focus: Audiology support across clinical and other patient-care areas

• Schedule: Monday–Friday, 8:00am–4:30pm

• Telework: Not available

Description

This role provides primarily patient-care support in the Audiology service, assisting with diagnostic and treatment procedures, charting, and patient education as directed by the audiologist. You will troubleshoot and repair hearing aids, perform non-diagnostic visual and auditory checks, and support patients and caregivers with basic hearing aid information and triage of audiology requests. You will also fabricate earmold impressions and help order, fit, and modify earmolds based on the plan of care.

Responsibilities

• Troubleshoot and repair hearing aids and hearing assistive technology accessories and alerting devices

• Perform visual and auditory checks of hearing aids and hearing assistive technology; troubleshoot alerting device performance

• Provide basic hearing aid information consistent with the audiologist’s treatment plan

• Triaging audiology phone calls and requests by priority/urgency following the audiologist’s plan of care

• Fabricate earmold impressions with proper (non-diagnostic) otoscopy

• Order earmolds through prosthetics or DLC based on the plan of care; fit and modify earmolds

• Assist with preparing patients, equipment, and/or the environment for audiology procedures

• Maintain stock and supply inventory levels

Requirements

• U.S. citizenship

• Proficient in written and spoken English

• Background/security investigation

• Pre-employment physical examination

• Seasonal influenza vaccination required

• Selected applicants complete online onboarding and provide acceptable identification

• Selective Service registration (for males born after 12/31/1959)

• Full, current, unrestricted state HIS license/registration

• Active NBC-HIS board certification (or meet VA grandfathering provision if applicable)

• Meet basic requirement via DOL Hearing Aid Specialists Apprenticeship OR two academic years above high school with relevant coursework; foreign education must be credential-equivalent

• Ability to meet physical requirements (light lifting <15 lb; correctable near/far vision; use of fingers/hands; mental/emotional stability)

Benefits

A federal benefits package is available; eligibility depends on position type and schedule.