Senior QA Engineer

Quick Facts

• Role: Senior QA Engineer

• Focus: End-to-end QA for TracKing platform and API ecosystem

• Work: Manual and automated testing, regression/validation, production issue investigation

Description

You will be responsible for driving product quality across the TracKing platform and its API ecosystem. The role includes designing and maintaining manual and automated test suites, validating features, workflows, integrations, and performance, and troubleshooting customer-reported production issues. You will document defects and testing outcomes in Azure DevOps and partner with developers, QA professionals, and product stakeholders.

Responsibilities

• Own end-to-end quality assurance activities across the TracKing platform and its API ecosystem

• Validate features, workflows, integrations, and performance for a seamless user experience

• Design, develop, execute, and maintain manual and automated test suites

• Build scalable regression and validation strategies

• Use tools and automation frameworks (including Postman, Selenium, Python) to improve test coverage and efficiency

• Validate APIs for functionality, stability, performance, and error handling

• Test integrations across systems and environments

• Investigate and troubleshoot production issues and identify root causes using logs and system interactions

• Document defects and testing outcomes in Azure DevOps (ADO)

• Communicate testing results, quality metrics, and resolution progress

Requirements

• Bachelor’s degree in computer science, engineering, mathematics, or related discipline, or equivalent hands-on experience

• 5+ years of software quality assurance/testing experience for SaaS applications and API-driven solutions

• Proven experience with both manual and automated testing

• Experience supporting and resolving customer-reported production issues in SaaS platforms

• Strong troubleshooting and root cause analysis skills

• Excellent communication and collaboration across engineering, product, and customer-facing teams

Benefits

• Medical and pharmacy coverage

• Dental and vision insurance

• 401(k)

• Health savings account (HSA) and Flexible spending account (FSA)

• Life insurance

• Pet insurance

• Short-term and long-term disability

• Accident and critical illness coverage

• Pre-paid legal and ID theft protection

• Sick time and paid leaves (as required by law)

• Employee Assistance Program (EAP)