Firmware QA Engineer

Quick Facts

• Role: Firmware QA Engineer

• Work style: Onsite (West Lake, CA)

• Duration: 2 months

Description

This is a hands-on Firmware QA role for an IoT-enabled cold chain logistics platform serving healthcare and pharmaceutical customers. You will validate firmware releases on real hardware using manual regression testing, pre-deployment ship testing, and issue reproduction with logs and lab tools. The goal is to ensure devices behave correctly—including connectivity and GPS performance—before units ship to customers.

Responsibilities

• Validate firmware releases on hardware against defined scope and acceptance criteria

• Execute manual regression testing for core device behaviors (power, sensors, charging, connectivity, fault recovery)

• Perform ship testing and pre-deployment verification (device setup, configuration checks, release readiness)

• Run smoke, regression, and targeted firmware test passes per release and report pass/fail results

• Validate GPS functionality (time to first fix, accuracy, signal loss/recovery, low-signal edge cases)

• Reproduce and triage device issues using logs and lab tools (including serial logs/in-house tools)

• Partner with firmware and hardware engineering to clarify expected behavior, edge cases, and testability needs

• Validate firmware-relevant connectivity behaviors (pairing and stability)

• Support investigations of customer-impacting issues by capturing device evidence and isolating root-cause boundaries

• Provide light scripting/tooling for repetitive checks using Python and shell

• Communicate quality status, risks, and tradeoffs to cross-functional stakeholders

Requirements

• Experience testing connected systems such as IoT platforms, distributed services, or cloud-based applications

• Familiarity with embedded firmware validation concepts and hardware integrated testing

• Strong understanding of test design, regression strategies, and risk-based testing

• Experience validating production-facing releases and assessing customer impact

• Ability to identify gaps in coverage and communicate quality risk clearly

• Ability to work effectively across engineering, product, operations, and support teams

• Comfortable clarifying scope, asking questions, and pushing back on priorities using data and risk

• Strong written and verbal communication skills

• Pragmatic, outcomes-focused mindset; prioritizing impact over activity

• Ability to balance execution with continuous improvement while managing competing priorities

Benefits

• Hands-on firmware testing on real hardware in an IoT context

• Opportunity to validate end-to-end device reliability for healthcare and life-sciences use cases