Microsoft 365 Copilot Lead

Quick Facts

• Role: Microsoft 365 Copilot Lead

Description

You will lead the vision, readiness, deployment, and adoption of Microsoft 365 Copilot across a national retail organization. Own the Copilot roadmap, ensure data and governance readiness, build organizational capability, and drive measurable business value bridging corporate teams and frontline workers.

Responsibilities

• Define and drive the strategic roadmap for Microsoft 365 Copilot deployment

• Lead tenant administration and enterprise-scale configuration of Exchange, SharePoint Online, Teams, and OneDrive

• Oversee information governance (sensitivity labels, DLP policies, retention, permissions models)

• Manage security and identity considerations (Conditional Access, access reviews, oversharing audits)

• Build and configure custom agents, plugins, connectors, and GPT-based declarative agents in Copilot Studio

• Integrate Power Platform capabilities (Power Automate, Power Apps, dataflows)

• Establish content architecture standards (taxonomy, metadata, content lifecycle management)

• Drive frontline engagement using Viva suite tools (Viva Learning, Viva Connections, Viva Engage)

• Develop adoption and measurement frameworks (Copilot Dashboard, Viva Insights, ROI scoring)

• Maintain fluency in Microsoft 365 Copilot licensing models and roadmap developments

Requirements

• 5+ years of experience in Microsoft 365 architecture, including tenant administration, Exchange, SharePoint Online, Teams, and OneDrive at enterprise scale

• Understanding of Microsoft Graph and Semantic Index, including how Copilot grounds responses and how data flows

• Expertise in information governance using Microsoft Purview, sensitivity labels, DLP policies, retention, and permissions models

• Knowledge of Entra ID and security practices, including Conditional Access, access reviews, oversharing audits, and Zero Trust principles

• Proficiency in Copilot Studio for building custom agents, plugins, connectors, and GPT-based declarative agents

• Skills in Power Platform, including Power Automate, Power Apps, and dataflows for retail operations

• Background in SharePoint and content architecture, including taxonomy, metadata, and content lifecycle management

• Familiarity with Viva Suite tools, including Viva Learning, Viva Connections, and Viva Engage, particularly for frontline engagement

• Competency in adoption and measurement frameworks, including Copilot Dashboard, Viva Insights, adoption scoring, and ROI frameworks

• Qualifications in M365 Copilot licensing models and Microsoft roadmap literacy, including Ignite/Build awareness

• English proficiency at B2 level or higher

Benefits

• Career development programs, mentoring, and soft skills/well-being programs

• Certification opportunities (Anthropic, Gemini, GCP, Azure, AWS)

• English classes

• Stable pay

• Employee Stock Purchase Plan with a 15% discount

• Benefits package (health insurance, multisport, shopping vouchers)

• Referral bonuses up to $2,000

• Hybrid by design; remote work opportunity (within Poland) and chance to work abroad up to 60 days annually

• Business-driven relocation opportunities

• Corporate, social, and well-being events

• Note: benefits apply to employees only; contractors may be considered under individually agreed B2B terms