SAP Complex Release Coordinator

Quick Facts

• Role: SAP Complex Release Coordinator

Description

The SAP Complex Release Coordinator coordinates complex, cross-project SAP releases within Finance IT, where multiple projects and SAP solutions have overlapping timelines and dependencies. The role focuses on release management, change coordination, and cross-project planning across SAP S/4HANA, MDG, BW/4HANA, SAC, GRDC, and related integrations, rather than day-to-day defect resolution or enhancements. You act as a central coordination point to ensure successful, well-controlled releases.

Responsibilities

• Coordinate complex and cross-project SAP release windows

• Maintain a consolidated view of projects, release scope, transports, integrations, dependencies, and key milestones

• Identify, document, and actively follow up on technical and cross-project dependencies

• Coordinate dependency discussions between SAP S/4HANA, MDG, BW/4HANA, SAC, GRDC, and related systems

• Identify release conflicts, sequencing constraints, and potential risks; coordinate their resolution

• Coordinate integrated cut-over plans (sequencing, timing, dependencies, downtime, support requirements)

• Track release readiness across projects, including testing, approvals, CHG status, transport readiness, and rollback plans

• Escalate unresolved dependencies and risks to the appropriate technical or project owner

• Support go/no-go alignment and coordination during critical or weekend releases

• Capture actions, decisions, risks, and lessons learned

• Support Release Management with complete and timely information for complex releases

• Maintain release calendars, dependency trackers, readiness overviews, and coordination templates

• Ensure alignment with SAP Release Management and Finance IT processes

• Identify recurring issues and contribute to continuous improvement of release coordination

Requirements

• Several years of proven experience working with complex SAP landscapes and SAP project deliveries

• Strong understanding of SAP release and transport processes

• Practical experience with SAP environments including SAP S/4HANA, MDG, BW/4HANA, SAC, GRDC, and related integrations

• Experience identifying and managing technical dependencies across SAP projects and systems

• Good understanding of the SAP delivery lifecycle from build and testing through release, go-live, and hypercare

• Ability to understand technical discussions and involve the right technical experts when required

• Strong stakeholder management and communication skills

• Experience with ServiceNow CHG and/or SAP release management tools such as ChaRM is an advantage

• Structured, detail-oriented, proactive, and pragmatic approach for complex and time-critical situations

• Analytical, structured, and technically curious mindset

• Ability to challenge and escalate when required while maintaining good relationships

• Able to balance governance and process with pragmatic business delivery

• Persistent in following up on actions and unresolved dependencies

Benefits

• Opportunity to extend SAP expertise into broader cross-project release coordination

• Focus on release management, change coordination, and planning for complex SAP landscapes