Veeva Application Specialist

Role: Veeva Application Specialist

Location: emagine office in Porto, Portugal working onsite 4 days per week and 1 day remote

Start Date: ASAP

About the department
The MDM & Quality Solutions Department is part of the Data, Integrations and AI area within the Global Digital Data & IT organization. We are striving to support the business by developing and maintaining applications that make day-to-day life easier for employees so they can focus on serving our customers.

About the job
We are searching for a Veeva Application Specialist to assist with application maintenance, configurations, and general support tasks of our Veeva Quality Suite, Veeva Clinical Vault, and Veeva Promomats Applications, which manage global quality and compliance processes. This role will require project-based work and a level of programming experience (e.g., JavaScript, Python, VBA) as well as advanced Excel skills. Experience with data migration is a plus.

Daily tasks will include:

• Screening, evaluating, and handling change requests

• Ensuring that documentation requirements are met

• Prioritizing development requests and creating minimum viable solutions

• Translating business needs into technical solutions and configuring them

• Collaborating with software vendors and ensuring compliance with procedures and standards

• Providing L2/L3 support

Your onboarding will include virtual classroom training, side-by-side training, and hands-on mentoring. Participation in E-learning is necessary to understand industry regulations.

Your profile
The ideal candidate has a background in IT, preferably computer science. You should have excellent communication and presentation skills, with the ability to think conceptually and analytically.

It is important that:
• You are experienced with JavaScript and have a programming mindset
• You possess a solid understanding of IT and architecture
• You are proficient in English
• You have advanced Excel skills and experience with data migration projects (advantage)

Furthermore, industry knowledge in life sciences and understanding relevant regulations are beneficial.

You also should have:
• Knowledge of Microsoft Office products, Excel super user level
• Experience in international organizations or cross-border teams
• Preferably experience with configuration and IT validation
• Experience in supporting GxP critical systems
• Ability to travel internationally up to 20 days a year.

Personally, you should be a team player, willing to share knowledge and be transparent about your tasks. Curiosity to understand others and humility in your work approach are essential.

Job Qualifications

• Relevant background, e.g., Master in IT or similar

• Experience with functional support for GxP critical systems in the life science industry

• Experience with Veeva Vault applications

• Preferably experience with configuration and IT validation activities

• Fluent in spoken and written English

Competencies

• Analytical and systematic

• Structured and result-oriented

• Proactive

• Pragmatic

Functional Competencies

• Basic Stakeholder Management

• Basic Project Management

• Basic Change Management

• Advanced Application Management

Skills

• Software Validation
• JavaScript development
• IT Process Management
• Document databases (Veeva IT RM)