Key Account Manager (Systems Integration)

Quick Facts

• Role: Key Account Manager (Systems Integration)

Description

You will manage and grow a portfolio of clients by identifying business opportunities and turning them into concrete systems integration and digital solution cooperation. You will handle customer needs discovery, lead the sales process from opportunity assessment to proposal, negotiation, and closing, and ensure contract scope and invoicing are tracked. You will work with pipeline and CRM to keep opportunities and next steps updated until closure and invoicing.

Responsibilities

• Develop customer relationships; own commercial responsibility for your portfolio and identify further collaboration opportunities

• Acquire new clients and pursue new business opportunities alongside maintaining existing accounts

• Lead the sales cycle end-to-end: assess opportunities, build proposals with internal experts, negotiate terms, and close deals

• Manage the sales side of projects: track contracts, delivery scope, and invoicing so customers understand what they pay for

• Maintain pipeline and CRM: update opportunities, expected outcomes, and next steps; stay accountable until deals are closed and invoiced

Requirements

• Minimum 5 years of experience selling IT services or software projects on the Czech market, including growing existing customers and closing deals you sourced

• Ability to understand customer needs and connect them to suitable solutions across the portfolio

• Good overview of IT solutions and services to support substantive discussions with executive, IT, and business teams

• Network among people who decide on technology and transformation projects

• Independence in pricing and negotiation; diligence in contracts and invoicing

• Fluent Czech and English at professional level

Benefits

• Wide portfolio of products and services across digital platforms, system integration, data work, automation, and AI-enabled solutions

• Work with interesting clients, including well-known local and international brands

• Your own customer portfolio and direct collaboration with the Systems Integration lead

• Support for internal technical and delivery teams during proposal preparation and project delivery

• Space to influence business development, fast decision-making, and minimal hierarchy

• 90-day plan including meetings with clients and colleagues

• Czech company with international reach: foreign clients, daily communication in English, and cross-country collaboration