Senior Manager - Software Development Engineering

Quick Facts

Senior Manager, Software Engineering — leads teams building agentic AI and enterprise messaging platforms on Google Cloud Platform.

Description

Own the engineering roadmap for systems that power billions of patient communications annually by integrating AI agents into SMS, RCS, and omnichannel messaging while ensuring regulatory compliance at scale.

Responsibilities

• Lead and grow a team of engineers, testers, and data engineers; drive hiring, performance, and career development
• Own architecture and delivery of multi-agent AI systems on Vertex AI, Gemini models, and GCP AI/ML services
• Oversee enterprise SMS and RCS messaging platforms: orchestration, routing, carrier integrations, and conversational AI flows
• Engineer TCPA compliance controls: consent management, suppression lists, opt-out workflows, and audit trails
• Drive GCP-first infrastructure strategy across GKE, Pub/Sub, BigQuery, Cloud Run, and Dataflow
• Partner with Product, Legal, and Compliance to translate regulatory requirements into durable system controls

Requirements

• 8+ years in software engineering; 4+ years managing engineering teams
• Production experience with LLMs or agentic AI systems in enterprise environments
• Hands-on GCP expertise (Vertex AI, GKE, Pub/Sub, BigQuery)
• Deep knowledge of SMS/RCS messaging (short codes, aggregators, carrier networks)
• Working knowledge of TCPA compliance and consent management systems
• Bachelor's in Computer Science or related field required; Master's preferred

Benefits

• Comprehensive and competitive mix of pay and benefits
• Medical, dental, and vision coverage
• Paid time off
• Retirement savings options
• Wellness programs and other resources (based on eligibility)
• Eligible for bonus, commission, or short-term incentive in addition to base pay range
• Equity award program

Pay Range

$106,605.00 - $260,590.00 base pay range (base hourly rate or base annual full-time salary); actual offer depends on factors including experience, education, geography, and other relevant factors.