Senior Program Manager, Data Practice

We are looking for a Senior Program Manager to join the CEE_WE Data Practice and shape the delivery of data and AI solutions across the region. The role sits at the intersection of delivery, strategy, and client engagement, driving program governance, cross-functional alignment, and adoption of AI-driven delivery frameworks.

This role is part of the newly established CEE_WE Data Delivery Management Office (DDMO) and works closely with Delivery Managers, Business Units, GDO, and pre-sales teams to build scalable, client-centric delivery operations.

Responsibilities

• Own end-to-end program management across multiple concurrent data and AI engagements within the EU region
• Establish and maintain program governance structures: status reporting, risk management, escalation paths, and delivery cadences
• Drive delivery quality by aligning teams to best practices, milestones, and client expectations
• Manage program-level dependencies, resource constraints, and cross-team coordination
• Champion adoption of the AI Delivery Model framework across client engagements
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes
• Identify opportunities to embed AI tooling into delivery workflows for faster, higher-quality outcomes
• Build and maintain trusted relationships with Business Unit leads, GDO partners, and key client stakeholders
• Act as a primary escalation point for program-level issues, providing clear communication and timely resolution
• Support pre-sales activities including scoping, estimation, and solution design for data and AI programs
• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation processes
• Contribute to practice-wide initiatives: KPI design, capability building, and process improvement
• Participate in community-building activities including practice events, knowledge sharing, and cross-practice collaboration

Requirements

• 10+ years of program or project management experience in a technology services or consulting environment
• Proven track record delivering complex data, analytics, or AI programs at scale
• Hands-on experience with AI/ML delivery, including solid understanding of MLOps, data pipelines, and AI SDLC frameworks
• Strong stakeholder management skills, comfortable engaging with both C-level clients and engineering teams
• Experience working in a matrixed, multi-geography organization with distributed delivery teams
• Excellent command of program governance practices: risk, RAID, reporting, and change management
• Proficiency in English, written and spoken
• Efficiency in acquiring new knowledge

Nice to have

• German language skills, written and/or spoken
• PMP, PgMP, SAFe, or equivalent certification
• Experience in a delivery leadership role within a global IT services company
• Familiarity with delivery models, tools, and regional structure
• Background working across multiple EU verticals: CPGR, Life Science, Financial Services, and Energy
• Hands-on experience using LLMs and Agentic AI in SDLC

We offer

• Opportunity to work with technical specialists in AI, cloud, and digital platform modernization
• Supportive team and agile, startup-like culture
• Hybrid work model and remote work within Poland
• Opportunity to work abroad for up to 60 days annually
• Business-driven relocation opportunities
• Career development programs
• Thought leadership, mentoring, soft-skills, and well-being programs
• Certification opportunities: Anthropic, Gemini, GCP, Azure, and AWS
• English classes
• Stable pay
• Employee Stock Purchase Plan with a 15% discount
• Benefits package including health insurance, multisport, and shopping vouchers
• Referral bonuses up to $2,000
• Offices with entertainment and relaxation zones, table tennis, football, free snacks, and coffee
• Corporate, social, and well-being events

Benefits listed above are available to employees only.

Contractor applications are welcome; terms of B2B cooperation agreements are agreed individually.

Only selected candidates will be contacted.