Senior Program Manager, Data Practice

We are looking for a Senior Program Manager to join the CEE_WE Data Practice and play a pivotal role in shaping how data and AI solutions are delivered across the region. You will sit at the intersection of delivery, strategy, and client engagement—driving program governance, ensuring cross-functional alignment, and accelerating adoption of AI-driven delivery frameworks.

This role is part of the newly established CEE_WE Data Delivery Management Office (DDMO) and will work closely with Delivery Managers, Business Units, GDO, and pre-sales teams to build scalable, client-centric delivery operations.

Responsibilities

• Own end-to-end program management across multiple concurrent data and AI engagements within the EU region.
• Establish and maintain program governance structures: status reporting, risk management, escalation paths, and delivery cadences.
• Drive delivery quality by aligning teams to best practices, milestones, and client expectations.
• Manage program-level dependencies, resource constraints, and cross-team coordination.
• Champion adoption of the AI Delivery Model framework across client engagements.
• Collaborate with the AI CoE and Delivery Managers to pilot, iterate, and scale AI-augmented SDLC processes.
• Identify opportunities to embed AI tooling into delivery workflows for faster, higher-quality outcomes.
• Build and maintain trusted relationships with Business Unit leads, GDO partners, and key client stakeholders.
• Act as a primary escalation point for program-level issues, providing clear communication and timely resolution.
• Support pre-sales activities including scoping, estimation, and solution design for data and AI programs.
• Translate business goals into actionable delivery plans and communicate progress to executive stakeholders.
• Mentor Delivery Managers and project leads; support onboarding and buddy allocation processes.
• Contribute to practice-wide initiatives: KPI design, capability building, and process improvement.
• Participate in community-building activities including practice events, knowledge sharing, and cross-practice collaboration.

Requirements

• 10+ years of program or project management experience in a technology services or consulting environment.
• Proven track record delivering complex data, analytics, or AI programs at scale.
• Hands-on experience with AI/ML delivery, including solid understanding of MLOps, data pipelines, and AI SDLC frameworks.
• Strong stakeholder management skills, engaging both C-level clients and engineering teams.
• Experience working in a matrixed, multi-geography organization with distributed delivery teams.
• Excellent command of program governance practices: risk, RAID, reporting, and change management.
• Proficiency in English, written and spoken.
• Efficiency in acquiring new knowledge.

Nice to have

• German language skills, written and/or spoken.
• PMP, PgMP, SAFe, or equivalent certification.
• Experience in a delivery leadership role within a global IT services company.
• Familiarity with delivery models, tools, and regional structure.
• Background working across multiple EU verticals: CPGR, Life Science, Financial Services, and Energy.
• Hands-on experience using LLMs and Agentic AI in SDLC.

We offer

• Hybrid-by-design work mode and the opportunity to work remotely within Poland.
• Opportunity to work abroad for up to 60 days annually.
• Business-driven relocation opportunities.
• Career development programs.
• Thought leadership, mentoring, soft-skills, and well-being programs.
• Certification opportunities: Anthropic, Gemini, GCP, Azure, and AWS.
• English classes.
• Stable pay.
• Participation in the Employee Stock Purchase Plan with a 15% discount.
• Benefits package, including health insurance, multisport, and shopping vouchers.
• Referral bonuses up to $2,000.
• Offices with entertainment and relaxation zones, table tennis and football, free snacks, coffee, and more.
• Corporate, social, and well-being events.

Benefits listed above are available to employees only. Contractors are welcome; terms of B2B cooperation agreements are agreed individually. Only selected candidates will be contacted.