Implementation Team Lead

About the role

As an Implementation Team Leader, you will combine hands-on delivery leadership with people management, ensuring successful end-to-end implementations of enova365 HR & Payroll solutions. You will lead a team of implementation consultants, drive delivery excellence, support key client engagements, and collaborate across multiple business functions to ensure high-quality customer outcomes.

Office visits in Katowice once/twice per month. To be determined.

Your responsibilities

• Lead, mentor, and develop a team of enova365 implementation consultants through onboarding, coaching, feedback, and performance reviews
• Plan and allocate team resources, including capacity management, prioritization, and coverage planning
• Take ownership of the quality and timely delivery of end-to-end enova365 HR & Payroll implementations
• Oversee implementation phases including business analysis, system configuration, data migration, UAT testing, and go-live activities
• Act as the first escalation point for delivery challenges and customer concerns
• Cooperate closely with Operations, Payroll Operations, Project Managers, IT & Integration teams, international stakeholders, and other business partners
• Ensure smooth transition of implemented solutions to Payroll Operations teams
• Support effort estimations, solution scoping, and presales activities when required
• Drive standardization and continuous improvement of implementation methodologies, templates, playbooks, and best practices
• Foster a culture of collaboration, accountability, quality, and customer focus

Must have

• Expert knowledge of the enova365 system
• Strong knowledge of Polish HR & Payroll regulations and processes
• Solid understanding of end-to-end software implementation projects
• Previous experience leading and developing teams
• Fluent Polish and English, spoken and written
• Excellent communication and stakeholder management skills
• Strong problem-solving and decision-making abilities
• Proactive approach to resolving delivery and customer issues
• High level of organization, ownership, and attention to detail
• Customer-centric mindset with the ability to balance business needs and operational standards

Nice to have

• Experience working with payroll outsourcing or managed payroll services
• Knowledge of HR & Payroll system integrations and data migration processes
• Experience supporting presales, estimations, or solution design workshops
• Project management or implementation management experience
• Familiarity with international HR & Payroll environments
• Experience driving process improvements and operational excellence initiatives

What we offer

• Stable employment and long-term career opportunities
• Access to professional development programs, training, and certifications
• Opportunity to work with experienced professionals in an international environment
• Flexible work model and work-life balance support
• Private healthcare and additional employee benefits
• Collaborative culture built on trust, knowledge sharing, and continuous improvement
• Participation in innovative projects for recognized clients

Recruitment process

• Initial HR interview
• Meeting with the Hiring Manager
• Final decision and offer presentation