Java Technical Specialist

Summary

The Java Technical Specialist supports and enhances Java-based server applications used in business-critical label management solutions. The role focuses on ensuring application operational continuity, performance, and reliability.

Main Responsibilities

• Perform application installation, configuration, and environment setup across enterprise environments.
• Manage deployments and runtime configurations on Payara and Apache Tomcat application servers.
• Execute application version upgrades and Java upgrades, ensuring compatibility and minimal disruption.
• Troubleshoot deployment and configuration issues and coordinate fixes with internal teams.
• Provide L2/L3 production support to ensure business continuity.
• Conduct root cause analysis (RCA) for recurring or high-impact issues.
• Support administration and troubleshooting of application server environments.
• Implement and maintain SSL/TLS configurations and support PKI certificate-handling processes.
• Provide operational and technical support for the Loftware Spectrum application.
• Partner with IT Services, business users, and vendors for incident management.
• Create and maintain operational documentation, including runbooks and knowledge articles.

Key Requirements

• Minimum 3+ years of experience in application support or technical specialist roles supporting Java-based applications.
• Hands-on experience with Apache Tomcat and/or Payara Server.
• Experience with Loftware Spectrum.
• Knowledge of Java and scripting using JavaScript/ECMAScript.
• Understanding of SQL and database configurations, including DerbyDB exposure.
• Experience implementing or supporting SSL, TLS, and PKI certificates.

Nice to Have

• Certifications in Java, ITIL, security, or certificates.
• Exposure to production support practices, including incident management and RCA.