Sharepoint Online Engineer -SME

What You’ll Do

• Provide hands-on technical expertise for SharePoint Online and OneDrive.
• Implement new SharePoint Online features and platform enhancements.
• Support and supervise daily operations, incident management, and ticket resolution.
• Act as the technical escalation point for SharePoint Online issues.
• Collaborate with Product Owners and Microsoft 365 platform teams to deliver enterprise solutions.
• Improve operational efficiency and maintain high service quality.
• Support governance, content management, and collaboration initiatives across Microsoft 365.

Required Skills

• Proven experience with SharePoint Online administration and implementation.
• Strong knowledge of Microsoft 365 and OneDrive for Business.
• Experience with SharePoint Online architecture, governance, and administration.
• Hands-on experience supporting enterprise SharePoint environments.
• Experience managing IT operations, incident resolution, and service delivery.
• Strong understanding of Digital Workplace and Content Management platforms.
• Excellent stakeholder management and communication skills.
• Ability to work in Agile, fast-paced enterprise environments.

Nice to Have

• Microsoft Teams Administration
• Power Platform (Power Automate, Power Apps)
• PowerShell
• Microsoft Graph API
• Microsoft Purview
• Azure AD / Microsoft Entra ID
• ITIL certification or enterprise service management experience

What We’re Looking For

• Strong problem-solving and troubleshooting skills.
• Ability to work independently and manage competing priorities.
• Collaborative mindset with experience working across technical and business teams.
• Passion for improving digital workplace experiences through Microsoft 365 technologies.