Jira Cloud Administrator

Salary

110–120 PLN net/h (B2B)

Responsibilities

• Administer and manage Jira Cloud and related Atlassian products.
• Configure and maintain projects, workflows, schemes, custom fields, issue types, screens, permissions, and automation rules.
• Ensure platform stability, scalability, security, compliance, and effective governance.
• Manage user access, roles, groups, and permission structures.
• Coordinate platform upgrades, feature rollouts, and governance initiatives.
• Define and maintain Jira administration standards, best practices, and operating procedures.
• Drive platform optimization, automation, and continuous process improvement initiatives.
• Ensure consistency and alignment across multiple teams and projects.
• Partner with Product Owners, Delivery Managers, Scrum Masters, and business stakeholders to gather requirements and deliver effective Jira solutions.
• Provide expert guidance on Jira capabilities, administration, and best practices.
• Develop and maintain dashboards, reports, and metrics to support delivery teams and management.
• Act as the primary point of contact for Jira administration requests and user support.
• Troubleshoot platform issues and coordinate resolution activities.
• Deliver user training sessions and maintain knowledge-sharing documentation.
• Support integrations with Confluence and other enterprise tools.
• Collaborate with IT and security teams on platform-related initiatives.
• Monitor platform performance, application health, and usage.

Requirements

• Several years of hands-on experience administering Jira Cloud environments.
• Strong expertise in Jira configuration, customization, and administration.
• Experience managing large-scale Jira environments supporting multiple teams and projects.
• Proven experience implementing Jira governance frameworks and operating models.
• Strong knowledge of Jira Cloud administration, workflow design and optimization, permission and security management, Jira automation, Atlassian administration, dashboard and reporting configuration, user and access management, and REST API fundamentals and platform integrations.
• Strong communication and stakeholder management skills.
• Ability to work independently and drive initiatives forward.
• Analytical mindset with strong problem-solving abilities.
• Excellent organizational skills and attention to detail.
• Ability to communicate technical concepts effectively to non-technical stakeholders.
• Business-fluent English, spoken and written.
• Fluent German, spoken and written, is an advantage.

Offer

• Salary: 110–120 PLN net/h (B2B).
• MultiSport Plus.
• Group insurance.
• Medicover Premium.