AWS Connect / Genesys Migration Engineer

SNI is serving as a trusted IT Outsourcing partner in line with the needs of World's most prestigious firms and carried out successful projects worldwide.Scope:Solution Implementation: Participate in the deployment and implementation of core Contact Center systems.Platform Migration: Support and execute the technical migration from Genesys to AWS Connect.Software Development: Develop, optimize, and maintain robust solutions using Python.Stakeholder Collaboration: Act as a bridge between business and technical stakeholders throughout the project lifecycle.Continuous Improvement: Proactively contribute to upgrading and optimizing existing Contact Center solutions.Skills:Hands-on experience with AWS Connect; strong preference for experience with Genesys.Proficiency in PythonMinimum of 3 years of commercial software development experience.Strong business understanding of Contact Center processes, workflows, and solutions.Experience with Cyara (automated testing and monitoring).Knowledge of Node.js.Follow us on Linkedin! http://linkedin.com/company/snisourcing/