Senior Associate, Informatics PM/BA

Use Your Power for Purpose

In a world driven by rapid knowledge creation and supported by advanced technology platforms, the digital and data-first strategy aims to accelerate the development of impactful technology solutions for research, development, and medical functions. The team maintains systems and information security while supporting healthcare solutions through information technology.

Your expertise in informatics will advance R&D by developing, supporting, and validating computer systems. You will generate high-quality assay data within a regulated cGLP (current Good Laboratory Practice) laboratory environment, support research initiatives, streamline processes, and ensure regulatory compliance for Research Department software solutions.

What You Will Achieve

As a Senior Associate, you will translate business needs from laboratory and operations teams into practical information-system solutions. You will partner with functional assay leads, operations leads, laboratory SMEs, and informatics partners to define requirements, support solution design, coordinate user testing, and manage project activities across the solution development lifecycle (SDLC). Your work will help ensure that information systems supporting regulated laboratory processes are fit for purpose, properly tested, and supported by appropriate documentation for validated environments.

How You Will Achieve It

• Partner with functional assay leads, operations leads, laboratory SMEs, and informatics partners to understand business needs and translate them into information-system solutions.
• Elicit, document, and maintain business and end-user requirements for new solutions and enhancements to existing solutions.
• Support solution design discussions by ensuring proposed system functionality aligns with laboratory workflows, operational needs, compliance expectations, and end-user requirements.
• Project manage assigned system initiatives through the solution development lifecycle, including requirements gathering, design review, testing, validation readiness, deployment support, and post-implementation follow-up.
• Develop, review, and execute user acceptance testing activities to confirm system functionality meets approved business and end-user requirements.
• Guide end users through testing activities, support test execution, document results, capture defects, and coordinate issue resolution with technical teams.
• Generate, review, and maintain documentation supporting validated systems, including requirements, test scripts, SOPs, change controls, and related project deliverables.
• Facilitate regular project meetings with business stakeholders and technical partners to review priorities, status, risks, decisions, and action items.
• Collaborate with quality, validation, laboratory, and technical teams to ensure system deliverables align with regulated-system expectations.
• Maintain strict compliance with departmental, site, and corporate training, quality, and safety requirements.

Here Is What You Need (Minimum Requirements)

• MS/MA in a science-related discipline, such as computer science, mathematics, or biological science, with 1+ years of hands-on industry experience; or BS/BA with 3+ years of hands-on industry experience.
• Understanding of solution development lifecycle activities in a regulated or quality-driven environment.
• Strong written and verbal communication skills.
• Strong organizational skills and the ability to manage multiple priorities, timelines, and stakeholders.
• Proficiency in Microsoft Office 365 applications.

Bonus Points If You Have (Preferred Requirements)

• Experience supporting validated systems in a pharmaceutical, biotech, laboratory, or regulated environment.
• Familiarity with laboratory informatics systems such as LabWare LIMS and statistical analysis applications such as SAS.
• Experience creating documentation such as requirements, test scripts, traceability matrices, SOPs, or user guides.
• Experience working with cross-functional teams across business, quality, and technical organizations.
• Working knowledge of SQL and a basic understanding of computer programming languages.
• Experience using common AI tools, including generative technologies such as ChatGPT or Microsoft Copilot, to support problem solving and productivity; curiosity about improving outcomes with these tools; and an understanding of responsible AI practices, including risk management and ethical use.

Non-standard Work Schedule, Travel Or Environment Requirements

• Occasional evening and weekend work to meet critical deliverables.
• Work location assignment: Hybrid.

Compensation and Benefits

The annual base salary range is $82,700.00 to $137,900.00. The position is eligible for participation in the Global Performance Plan with a bonus target of 10.0% of base salary.

Benefits include a 401(k) plan with matching contributions and an additional retirement savings contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and medical, prescription drug, dental, and vision coverage. Compensation structures and benefit packages are aligned based on the location of hire. The United States salary range does not apply to Tampa, FL, or locations outside the United States.

Relocation assistance may be available based on business needs and/or eligibility.

Work Authorization

Candidates must be authorized to be employed in the U.S. by any employer. U.S. work visa sponsorship, including TN, O-1, and H-1B, is not available now or in the future.

Sunshine Act

Payments and other transfers of value to health care providers are reported as required by federal and state transparency laws and implementing regulations. Subject to legal review and statutory or regulatory clarification, reimbursement of recruiting expenses for licensed physicians may constitute a reportable transfer of value under the federal transparency law commonly known as the Sunshine Act. If recruiting expenses resulting from an interview are paid or reimbursed for a licensed physician, the physician’s name, address, and amount of payments made may be reported to the government.

EEO & Employment Eligibility

Equal employment opportunity applies to all employees and job applicants without regard to race, color, religion, sex, sexual orientation, age, gender identity or expression, national origin, disability, or veteran status. The position requires permanent work authorization in the United States. Employment eligibility verification requirements apply.