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July 17, 2026

💎 Principal Software Engineer (m/k) 💎

Senior • Hybrid

Wrocław, Poland

Our client is a global professional services organization that helps leading enterprises deliver digital transformation, technology modernization, and AI-driven innovation. Operating across multiple international markets, the company partners with organizations to build scalable, secure, and business-focused technology solutions.

About the Role

We are looking for an experienced Principal Software Engineer to join a global engineering team delivering enterprise-scale technology solutions. In this role, you will take ownership of designing, developing, and maintaining complex software and platform solutions while ensuring they align with both business and technical requirements.

You will collaborate closely with engineering and architecture teams, solve complex technical challenges, and provide technical leadership throughout the software development lifecycle. This position also involves driving engineering standards, mentoring team members, and contributing to continuous improvement initiatives.

Key Responsibilities

  • Lead the design, development, delivery, and maintenance of software and platform solutions.
  • Develop high-quality, scalable, and maintainable code while performing debugging, testing, and troubleshooting.
  • Provide technical leadership and guidance across engineering teams.
  • Collaborate with software engineers and architects to design innovative technical solutions.
  • Ensure engineering best practices, coding standards, and development processes are consistently followed.
  • Drive continuous improvement initiatives across development and platform engineering.
  • Support CI/CD implementation and software delivery automation.

Requirements

Must Have

  • 10+ years of professional experience in Software or Platform Engineering.
  • Strong programming skills in at least one of the following languages: C#, Java, Python.
  • Extensive experience designing, developing, and debugging enterprise applications.
  • Hands-on experience with CI/CD pipelines and automation tools such as GitHub and Azure DevOps.
  • Experience building AI-powered applications using Large Language Models (LLMs).
  • Experience fine-tuning language models for use cases such as text generation, summarization, or question answering.
  • Strong understanding of embedding models and their applications, including semantic search, similarity matching, clustering, and information retrieval.
  • Experience designing and implementing agentic AI systems that integrate language models with external tools and services.
  • Ability to design evaluation frameworks for AI models, including performance benchmarking, metrics development, and A/B testing.
  • Strong understanding of software engineering principles, architecture, and development best practices.

Nice to Have

  • Experience with Kubernetes and Docker.
  • Cloud certifications (Microsoft Azure, AWS, or Google Cloud).
  • Experience working with Agile or other modern software delivery methodologies.
  • Bachelor's degree in Computer Science, Engineering, Information Technology, Mathematics, or a related field.

What We Offer

  • Opportunity to work on large-scale international technology and AI transformation projects.
  • Exposure to modern cloud technologies, enterprise platforms, and cutting-edge AI solutions.
  • Collaborative environment with highly experienced engineering and architecture teams.
  • Opportunities for continuous learning, technical growth, and professional development.
  • A culture that encourages innovation, knowledge sharing, and continuous improvement.
  • The opportunity to take ownership of complex technical initiatives and make a meaningful impact on enterprise-scale solutions.

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Remote

Warsaw, Poland

🏢 Summary: Principal Site Reliability Engineer role leading infrastructure strategy for an AI-driven SaaS platform in the finance domain. The position focuses on scaling, securing, and optimizing cloud-based systems while driving automation, reliability, and performance. You will shape CI/CD, observability, and infrastructure practices in a high-growth environment. 🗂️ Requirements: 8+ years in Site Reliability Engineering or DevOps, 2+ years in Principal or Lead role, Experience in infrastructure modernization and scaling, Strong proficiency in Python, Expertise in AWS cloud platforms, Experience with AWS ECS and EKS, Experience designing and optimizing CI/CD pipelines, Experience with Terraform for infrastructure-as-code, Strong knowledge of monitoring and observability practices 📃 Skills: Python, AWS, ECS, EKS, Terraform, GitHub, Buildkite, CICD, Monitoring, Observability 🏢 Description: Are you ready to lead infrastructure strategy for a cutting‑edge AI‑driven SaaS platform? We are looking for a Principal Site Reliability Engineer with a proven track record in scaling, optimizing, and securing cloud‑based systems. This senior role offers the opportunity to shape the reliability and performance of a platform used by finance teams worldwide. In this role, you will be part of a dynamic engineering environment where your expertise will directly influence product stability and growth. You will work with advanced cloud technologies, automation tools, and AI-driven solutions, contributing to projects that push the boundaries of innovation. If you are ready to take on strategic responsibility and make a tangible impact, apply now and join us in building the future of reliable, scalable systems. Customer Sigma Software is partnering with a fast‑growing AI‑driven SaaS platform serving finance and accounting teams in high‑growth businesses. The platform automates critical workflows — from billing and collections to revenue recognition and reporting, ensuring compliance and accelerating cash flow. Leveraging advanced AI, it reduces manual work, increases operational efficiency, and supports scalability for customers worldwide. Project The project focuses on building and scaling an AI-powered SaaS solution for finance automation. It integrates advanced machine learning models with robust cloud infrastructure to deliver secure, compliant, and high‑performance services. The engineering culture emphasizes automation, resilience, and operational excellence. Requirements At least 8 years of experience in Site Reliability Engineering or DevOps roles, including 2+ years in a Principal or Lead position Proven experience in infrastructure modernization and scaling initiatives for high‑growth environments Strong proficiency in Python Deep expertise in cloud platforms and container orchestration tools such as AWS ECS and EKS Solid experience in CI/CD pipeline design and optimization using tools like GitHub Actions and Buildkite Proficiency in infrastructure‑as‑code tools such as Terraform Strong knowledge of monitoring, observability, and performance optimization practices Upper-Intermediate level of spoken and written English Would be a plus: Experience with monorepos (Turborepo, pnpm) Familiarity with modern TypeScript tools (swc, biome, oxc) Knowledge of NestJS, NextJS, and testing frameworks (Jest, Vitest) Personal Profile Excellent leadership, communication, and decision‑making abilities Ability to work independently and make pragmatic build‑vs‑buy decisions in fast‑paced environments Responsibilities Define and lead infrastructure and reliability strategy across the platform Design scalable, resilient systems in collaboration with engineering teams Optimize build, testing, and deployment processes for speed and stability Establish and uphold best practices for CI/CD, monitoring, and observability Lead incident response and drive continuous improvement post‑incident Automate workflows to reduce operational toil and risk Mentor engineers and foster a culture of operational excellence Make strategic build‑vs‑buy decisions balancing speed, quality, and sustainability