Hospice RN Case Manager

🏢 Summary: Field-based Account Liaison role focused on building referral relationships and expanding access to hospice and palliative care services across Dallas County. The position drives outreach, education, and referral conversion while collaborating with clinical and operational teams. This is a performance-driven role supporting patients, families, and healthcare partners with compassionate, person-centered engagement. 🗂️ Requirements: Bachelor's degree preferred, Minimum 2 years experience in healthcare sales, business development, or marketing, Experience in hospice or home health strongly preferred, Proficiency in Microsoft Office, Experience with electronic medical record systems, Valid driver's license, Reliable transportation, Knowledge of HIPAA regulations 📃 Skills: MicrosoftOffice, EMR, HIPAA, Documentation, Reporting 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. Arc Hospice & Palliative Care is dedicated to compassionate, community-rooted end-of-life care. As an Account Liaison, you'll represent Arc Hospice & Palliative Care with purpose and compassion, building trusted relationships with referral partners, supporting families, and expanding access to care across Dallas County with focus on Nursing Homes and other facilities. Every life follows a unique arc and your outreach helps ensure each one is met with comfort, dignity, and respect. Overview The Account Liaison is responsible for building and maintaining relationships with referral sources to promote awareness of hospice and palliative care services. This field-based role generates new business opportunities, supports referral conversion, and serves as a key representative within the community. The Liaison collaborates closely with operational and clinical leaders to ensure alignment between referral needs and service capabilities. This is a performance-driven role focused on consistent outreach, education, and engagement across the assigned territory. Key Responsibilities - Represent hospice and palliative care services in the community with professionalism and compassion. - Develop and maintain strong relationships with physicians, hospitals, nursing homes, assisted living facilities, senior communities, and other referral partners. - Meet with patients and families to review hospice philosophy, explain services, answer questions, and obtain signed consents for care. - Educate healthcare providers and community members on hospice and palliative care services. - Conduct in-services, presentations, and community outreach events to raise awareness. - Support referral generation and facilitate timely communication with intake and clinical teams. - Identify opportunities for partnership or collaboration to enhance access to care. - Track outreach activities and maintain accurate records in accordance with company documentation standards. - Maintain awareness of competitor activity and market trends in the assigned territory. - Participate in team meetings and contribute to ongoing strategy and planning discussions. - Support the mission to deliver high-quality, person-centered care. - Maintain confidentiality and adhere to all HIPAA regulations. - Perform other duties as assigned. Qualifications - Bachelor's degree preferred. - Minimum of two (2) years of experience in healthcare sales, business development, or marketing; hospice or home health experience strongly preferred. - Strong interpersonal, communication, and relationship-building skills. - Ability to educate diverse audiences about hospice services with clarity and empathy. - Highly organized, self-directed, and goal-oriented. - Proficient with Microsoft Office and electronic medical record systems. - Valid driver's license and reliable transportation required. - Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds. - Strong commitment to delivering high-quality, person-centered care reflecting standards of dignity, respect, compassion, and integrity. Compensation The compensation range for this position reflects the expected pay range for the role. Final pay is determined based on factors such as experience, licensure, location, and business needs at the time of hire. Some roles may be eligible for additional compensation components. Compensation: $70,000—$75,000 USD Equal Opportunity Employer statement included.

🏢 Summary: PRN hospice chaplain role providing spiritual care and emotional support to patients and families in home, facility, and inpatient settings. The position involves interdisciplinary collaboration, spiritual assessments, care planning, bereavement support, and EMR documentation in alignment with hospice regulations. 🗂️ Requirements: Master's degree in divinity, theology, pastoral counseling, or related field, Minimum one unit of Clinical Pastoral Education, Ordination, commissioning, or endorsement by a recognized faith group, Knowledge of grief and bereavement processes, Knowledge of Medicare hospice regulations and Conditions of Participation, Valid driver's license, Reliable transportation, Proficiency with EMR systems, Ability to work independently and collaboratively, Strong communication skills 📃 Skills: EMR, Medicare, Counseling, Documentation, Bereavement, Spiritualcare 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. Role Snapshot - Position: Chaplain – Hospice - Focus: Spiritual care as a core member of the interdisciplinary hospice team - Schedule: PRN - Work Setting: Patient homes, facilities, and inpatient settings - Coverage: Assigned service area with routine patient visits Role Summary As a Chaplain – Hospice, you will provide compassionate, inclusive spiritual support to patients and families navigating serious illness and end of life. Working as part of the interdisciplinary group (IDG), you will help create space for meaning, comfort, and dignity for individuals of all beliefs, traditions, and life experiences. Overview The Chaplain provides spiritual support to patients, families, and members of the interdisciplinary team in accordance with the hospice philosophy and Medicare Conditions of Participation. This role addresses spiritual, religious, and existential concerns through assessment, counseling, and individualized spiritual care planning. Key Responsibilities - Conduct spiritual assessments and develop individualized spiritual care plans for patients and families - Provide ongoing spiritual and emotional support aligned with patient and family beliefs, traditions, and preferences - Support patients and families of all faiths, belief systems, and cultural backgrounds, including those who are non-religious or secular - Offer prayer, sacraments, rituals, or spiritual rites as appropriate and in accordance with patient and family wishes - Participate in interdisciplinary group meetings and contribute to holistic care planning - Document spiritual care services and updates to plans of care in the EMR - Assist with advance care planning, legacy work, or life review - Coordinate with community clergy or spiritual leaders as requested - Support bereavement care before and after death, including memorial services and grief follow-up - Educate team members on cultural, spiritual, and ethical considerations impacting patient care - Maintain confidentiality and professional boundaries - Perform other duties as assigned Qualifications - Master's degree in divinity, theology, pastoral counseling, or a related field from an accredited institution - Minimum of one unit of Clinical Pastoral Education required; two units or board certification preferred - Ordination, commissioning, or endorsement by a recognized faith group - Experience providing spiritual care in hospice or healthcare settings preferred - Understanding of grief and bereavement processes - Knowledge of Medicare hospice regulations and Conditions of Participation - Valid driver's license and reliable transportation - Strong interpersonal and communication skills - Ability to work independently and collaboratively - Proficiency with EMR systems and virtual communication tools Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care.

🏢 Summary: Volunteer opportunity in hospice and palliative care supporting patients, families, and administrative operations through a variety of service roles. The role includes training, patient-centered support, and opportunities in companionship, bereavement, respite care, and office assistance. Candidates must meet screening, confidentiality, and attendance requirements. 🗂️ Requirements: 18+ years old, Completion of hospice orientation and training, Competency validation and ongoing training, Background check, Health screening, TB testing, Adherence to HIPAA policies, Maintain patient confidentiality, Reliable attendance, Reliable communication, Follow infection control procedures, Ability to sit, stand, and walk for extended periods, Local travel availability, Reliable transportation 📃 Skills: HIPAA, TB, Communication, Confidentiality 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. This is a volunteer role (Non-Paid). At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your service has purpose and your compassion makes a meaningful difference. Whether you are looking to provide direct patient companionship, support families, assist with administrative projects, or share a special talent, there is a place for you at Arc Hospice. Don't see a volunteer opportunity that matches your specialty, skills, or passion? Let us know what interests you. We believe everyone has something valuable to contribute, and we will work with you to find a meaningful volunteer role that aligns with your strengths and interests while supporting our patients, families, and community. Volunteer Opportunities We offer a variety of Direct Patient Care and Administrative support, including: - Design Team - Caregiver Respite - Bereavement Support - Nightingale - Death Doula/Vigil Volunteers - Care Connection Calls - Office & Administrative Support - Patient Engagement/Socialization - Pet Therapy & Massage Therapy (licensed/certified volunteers) Qualifications - Compassionate and empathetic demeanor - Strong communication and listening skills - Ability to maintain boundaries and patient confidentiality - Emotional maturity and sensitivity and the ability to remain calm in difficult situations - Reliable transportation for patient visits if required - Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care's mission, values, and standards of dignity, respect, compassion, and integrity Requirements - Minimum Age Requirement 18+ years old - Completion of hospice orientation and training as well as competency validation, ongoing training, and performance evaluation as required by hospice policy - Background check and health screening (including TB testing) - Adherence to HIPAA and confidentiality policies - Reliable attendance and communication, commitment to scheduled volunteer hours - Adheres to infection control and safety procedures in accordance with hospice policy - Ability to sit, stand, and walk for extended periods - May require local travel Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.

🏢 Summary: Volunteer opportunities in hospice and palliative care supporting patients, families, and administrative operations. Roles include patient companionship, bereavement support, caregiver respite, office support, and specialized volunteer services such as pet therapy and massage therapy. Training, background screening, and adherence to hospice policies are required. 🗂️ Requirements: 18+ years old, Completion of hospice orientation and training, Competency validation and ongoing training, Background check, Health screening, TB testing, HIPAA compliance, Confidentiality adherence, Reliable attendance, Reliable communication, Ability to follow infection control procedures, Ability to sit, stand, and walk for extended periods, Ability to travel locally if required 📃 Skills: HIPAA, TB, Hospice, Palliative, Caregiving, Administration, Communication, Confidentiality 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your service has purpose and your compassion makes a meaningful difference. This is a volunteer role (Non-Paid). Whether you are looking to provide direct patient companionship, support families, assist with administrative projects, or share a special talent, there is a place for you at Arc Hospice. Don't see a volunteer opportunity that matches your specialty, skills, or passion? Let us know what interests you. We believe everyone has something valuable to contribute, and we will work with you to find a meaningful volunteer role that aligns with your strengths and interests while supporting our patients, families, and community. Volunteer Opportunities - Design Team - Caregiver Respite - Bereavement Support - Nightingale - Death Doula/Vigil Volunteers - Care Connection Calls - Office & Administrative Support - Patient Engagement/Socialization - Pet Therapy & Massage Therapy (licensed/certified volunteers) Qualifications - Compassionate and empathetic demeanor - Strong communication and listening skills - Ability to maintain boundaries and patient confidentiality - Emotional maturity and sensitivity and the ability to remain calm in difficult situations - Reliable transportation for patient visits if required - Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care's mission, values, and standards of dignity, respect, compassion, and integrity Requirements - Minimum age requirement: 18+ years old - Completion of hospice orientation and training as well as competency validation, ongoing training, and performance evaluation as required by hospice policy - Background check and health screening (including TB testing) - Adherence to HIPAA and confidentiality policies - Reliable attendance and communication, commitment to scheduled volunteer hours - Adheres to infection control and safety procedures in accordance with hospice policy - Ability to sit, stand, and walk for extended periods - May require local travel Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care.

🏢 Summary: Volunteer administrative support role in hospice operations focused on clerical tasks, data entry, document preparation, and nonclinical communication with patients or caregivers. The position supports patient care processes under the supervision of hospice staff and requires adherence to HIPAA, safety, and hospice policies. 🗂️ Requirements: 18+ years old, Completion of hospice volunteer training, Background check, Health screening, TB testing, HIPAA compliance, Reliable attendance, Professional communication, Adherence to infection control procedures, Computer-based office work capability 📃 Skills: HIPAA, DataEntry, Clerical, Scanning, Filing, Database, Inventory, Documentation, Communication 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. This is a volunteer role (Non-Paid) Position Summary: Provides administrative and clerical support for hospice operations that support patient care. Volunteer services are provided under the direction of the interdisciplinary team and are documented and incorporated into the patient's plan of care. This is a non-clinical role that does not include hands-on patient care. Supervision: Reports to Volunteer Coordinator or Business Office Manager Key Responsibilities • Assist with general clerical and administrative office duties. • Assist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. • Organize, file, scan, copy, and prepare documents as assigned. • Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders. • Support data entry and database updates as directed by hospice staff. • Assist with mailings, labeling, inventory organization, and office supply management. • Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines. • Provide administrative support for volunteer services, bereavement programs, or special projects as needed. • Follow hospice office policies, procedures, and safety guidelines. • Complete assigned documentation or tracking of activities as required. Qualifications • Organized and detail-oriented • Effective communication skills • Professionalism and reliability Requirements • Minimum age requirement: 18+ years old • Completion of hospice volunteer training, including hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care • Background check and health screening, including TB testing • Adherence to HIPAA and confidentiality policies • Reliable attendance and communication with commitment to scheduled volunteer hours • Adherence to infection control and safety procedures in accordance with hospice policy • Office environment with computer use • Competency validation, ongoing training, and performance evaluation as required by hospice policy Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care.

🏢 Summary: Administrative volunteer role supporting hospice operations through clerical tasks, data entry, and coordination activities that enhance patient care. The position focuses on documentation, communication with patients and caregivers for nonclinical information, and maintaining organized office processes. This is a non-clinical role with no hands-on patient care. 🗂️ Requirements: Minimum age 18+ years, Completion of hospice volunteer training, Background check, Health screening including TB testing, Adherence to HIPAA and confidentiality policies, Reliable attendance and commitment to scheduled volunteer hours, Compliance with infection control and safety procedures, Competency validation and ongoing training as required, Ability to work in an office environment with computer use 📃 Skills: Dataentry, HIPAA, Database, MicrosoftOffice, Scanning, Filing, Documentation 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. Position Summary: Provides administrative and clerical support for hospice operations that support patient care. Volunteer services are provided under the direction of the interdisciplinary team and are documented and incorporated into the patient's plan of care. This is a non-clinical role that does not include hands-on patient care. Supervision: Reports to Volunteer Coordinator or Business Office Manager Key Responsibilities • Assist with general clerical and administrative office duties. • Assist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. • Organize, file, scan, copy, and prepare documents as assigned. • Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders. • Support data entry and database updates as directed by hospice staff. • Assist with mailings, labeling, inventory organization, and office supply management. • Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines. • Provide administrative support for volunteer services, bereavement programs, or special projects as needed. • Follow hospice office policies, procedures, and safety guidelines. • Complete assigned documentation or tracking of activities as required. Qualifications • Organized and detail-oriented • Effective communication skills • Professionalism and reliability Requirements • Minimum Age Requirement 18+ years old • Completion of hospice volunteer training, including topics such as hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care • Background check and health screening (including TB testing) • Adherence to HIPAA and confidentiality policies • Reliable attendance and communication, commitment to scheduled volunteer hours • Adherence to infection control and safety procedures in accordance with hospice policy • Physical & Environmental Requirements: Office environment with computer use • Competency validation, ongoing training, and performance evaluation as required by hospice policy Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.

🏢 Summary: Non-clinical hospice volunteer position providing administrative and clerical support to operations that support patient care, including documentation, data entry, and coordination of volunteer services. The role involves assisting with communications, document preparation, and maintaining confidentiality in compliance with hospice policies. Candidates must complete required training, screenings, and adhere to HIPAA and safety guidelines. 🗂️ Requirements: Minimum age 18+, Completion of hospice volunteer training, Background check, Health screening including TB testing, Adherence to HIPAA and confidentiality policies, Reliable attendance and commitment to scheduled hours, Compliance with infection control and safety procedures, Competency validation and ongoing training as required 📃 Skills: Data entry, Database, Documentation, HIPAA, Microsoft Office 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. Position Summary: Provides administrative and clerical support for hospice operations that support patient care. Volunteer services are provided under the direction of the interdisciplinary team and are documented and incorporated into the patient's plan of care. This is a non-clinical role that does not include hands-on patient care. Supervision: Reports to Volunteer Coordinator or Business Office Manager Key Responsibilities • Assist with general clerical and administrative office duties. • Assist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. • Organize, file, scan, copy, and prepare documents as assigned. • Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders. • Support data entry and database updates as directed by hospice staff. • Assist with mailings, labeling, inventory organization, and office supply management. • Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines. • Provide administrative support for volunteer services, bereavement programs, or special projects as needed. • Follow hospice office policies, procedures, and safety guidelines. • Completes assigned documentation or tracking of activities as required. Qualifications • Organized and detail-oriented • Effective communication skills • Professionalism and reliability Requirements • Minimum Age Requirement 18+ years old • Completion of hospice volunteer training, including topics such as hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care • Background check and health screening (including TB testing) • Adherence to HIPAA and confidentiality policies • Reliable attendance and communication, commitment to scheduled volunteer hours • Adheres to infection control and safety procedures in accordance with hospice policy • Physical & Environmental Requirements: Office environment with computer use • Competency validation, ongoing training, and performance evaluation as required by hospice policy Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care. Explore the impact you can make with Arc Hospice today.

🏢 Summary: Field-based Account Liaison role responsible for developing and managing referral relationships to promote hospice and palliative care services across Broward County. The position focuses on generating new business opportunities, educating providers and families, supporting referral conversion, and maintaining accurate outreach documentation. It is a performance-driven role requiring healthcare sales experience and proficiency with documentation systems. 🗂️ Requirements: Currently reside in Broward County, Florida, Minimum 2 years of healthcare sales, business development, or marketing experience, Hospice or home health experience strongly preferred, Proficiency with Microsoft Office, Proficiency with electronic medical record systems, Valid driver's license, Reliable transportation, Ability to maintain HIPAA compliance 📃 Skills: Microsoft, Office, EMR, HIPAA 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. Make a difference where compassion meets community. As an Account Liaison, you'll build trusted relationships with healthcare providers, patients, and families across Broward County, Florida. This role is ideal for someone who thrives on connection, believes in the power of hospice, and wants to bring comfort and clarity to those navigating end-of-life care. Overview The Account Liaison is responsible for building and maintaining relationships with referral sources to promote awareness of hospice and palliative care services. This field-based role generates new business opportunities, supports referral conversion, and serves as a key representative within the community. The Liaison collaborates closely with operational and clinical leaders to ensure alignment between referral needs and service capabilities. This is a performance-driven role focused on consistent outreach, education, and engagement across the assigned territory. Key Responsibilities - Represent the organization in the community with professionalism and compassion. - Develop and maintain strong relationships with physicians, hospitals, nursing homes, assisted living facilities, senior communities, and other referral partners. - Meet with patients and families to review hospice philosophy, explain services, answer questions, and obtain signed consents for care. - Educate healthcare providers and community members on hospice and palliative care services. - Conduct in-services, presentations, and community outreach events to raise awareness. - Support referral generation and facilitate timely communication with the intake and clinical teams. - Identify opportunities for partnership or collaboration to enhance access to care. - Track outreach activities and maintain accurate records in accordance with company documentation standards. - Maintain awareness of competitor activity and market trends in the assigned territory. - Participate in team meetings and contribute to ongoing strategy and planning discussions. - Support the mission to deliver high-quality, person-centered care. - Maintain confidentiality and adhere to all HIPAA regulations. - Perform other duties as assigned. Qualifications - Must currently reside in Broward County, Florida. - Bachelor's degree preferred. - Minimum of two (2) years of experience in healthcare sales, business development, or marketing; hospice or home health experience strongly preferred. - Strong interpersonal, communication, and relationship-building skills. - Ability to educate diverse audiences about hospice services with clarity and empathy. - Highly organized, self-directed, and goal-oriented. - Proficient with Microsoft Office and electronic medical record systems. - Valid driver's license and reliable transportation required. - Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds. - Strong commitment to delivering high-quality, person-centered care aligned with mission, values, and standards of dignity, respect, compassion, and integrity. Compensation $75,000—$85,000 USD Final pay is determined based on factors such as experience, licensure, location, and business needs at the time of hire. Some roles may be eligible for additional compensation components consistent with organizational practices. Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join in delivering compassionate, inclusive care.

🏢 Summary: Volunteer administrative support role in a hospice setting focused on clerical tasks, documentation, data entry, and nonclinical patient support coordination. The position supports hospice operations under the interdisciplinary team while maintaining confidentiality and compliance with hospice policies. This is a non-paid, non-clinical volunteer opportunity with required training and screening. 🗂️ Requirements: Minimum age 18+, Completion of hospice volunteer training, Background check, Health screening, TB testing, HIPAA compliance, Reliable attendance, Effective communication skills, Professionalism, Organizational skills, Adherence to infection control procedures, Competency validation 📃 Skills: HIPAA, Data-entry, Clerical, Documentation, Scanning, Filing, Database, Inventory 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. This is a volunteer role (Non-Paid). Position Summary: Provides administrative and clerical support for hospice operations that support patient care. Volunteer services are provided under the direction of the interdisciplinary team and are documented and incorporated into the patient's plan of care. This is a non-clinical role that does not include hands-on patient care. Supervision: Reports to Volunteer Coordinator or Business Office Manager. Key Responsibilities: • Assist with general clerical and administrative office duties. • Assist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. • Organize, file, scan, copy, and prepare documents as assigned. • Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders. • Support data entry and database updates as directed by hospice staff. • Assist with mailings, labeling, inventory organization, and office supply management. • Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines. • Provide administrative support for volunteer services, bereavement programs, or special projects as needed. • Follow hospice office policies, procedures, and safety guidelines. • Complete assigned documentation or tracking of activities as required. Qualifications: • Organized and detail-oriented. • Effective communication skills. • Professionalism and reliability. Requirements: • Minimum age requirement: 18+ years old. • Completion of hospice volunteer training, including hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care. • Background check and health screening, including TB testing. • Adherence to HIPAA and confidentiality policies. • Reliable attendance, communication, and commitment to scheduled volunteer hours. • Adherence to infection control and safety procedures in accordance with hospice policy. • Office environment with computer use. • Competency validation, ongoing training, and performance evaluation as required by hospice policy. Arc Hospice & Palliative Care is an Equal Opportunity Employer and welcomes applicants from all backgrounds to join us in delivering compassionate, inclusive care.

🏢 Summary: Volunteer administrative support role in a hospice setting focused on clerical tasks, documentation, patient support calls, and office coordination. The position supports patient care operations without providing hands-on clinical care and includes required hospice volunteer training and compliance with HIPAA and safety policies. 🗂️ Requirements: 18+ years old, Completion of hospice volunteer training, Background check, Health screening, TB testing, HIPAA compliance, Reliable attendance, Effective communication skills, Organizational skills, Professionalism, Adherence to infection control procedures 📃 Skills: HIPAA, DataEntry, Clerical, Scanning, Filing, Documentation, Database, Inventory, Communication 🏢 Description: At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. This is a volunteer role (Non-Paid) Position Summary: Provides administrative and clerical support for hospice operations that support patient care. Volunteer services are provided under the direction of the interdisciplinary team and are documented and incorporated into the patient's plan of care. This is a non-clinical role that does not include hands-on patient care. Supervision: Reports to Volunteer Coordinator or Business Office Manager Key Responsibilities • Assist with general clerical and administrative office duties. • Assist with outbound phone calls to patients or caregivers using approved scripts to gather nonclinical information regarding supplies, equipment, or support needs and relay to hospice staff. • Organize, file, scan, copy, and prepare documents as assigned. • Assist with assembling admission packets, bereavement materials, volunteer packets, and informational folders. • Support data entry and database updates as directed by hospice staff. • Assist with mailings, labeling, inventory organization, and office supply management. • Maintain confidentiality of patient, employee, and organizational information in accordance with HIPAA guidelines. • Provide administrative support for volunteer services, bereavement programs, or special projects as needed. • Follow hospice office policies, procedures, and safety guidelines. • Completes assigned documentation or tracking of activities as required. Qualifications • Organized and detail-oriented • Effective communication skills • Professionalism and reliability Requirements • Minimum Age Requirement 18+ years old • Completion of hospice volunteer training, including topics such as hospice philosophy, infection control, safety, communication, boundaries, and end-of-life care. • Background check and health screening (including TB testing) • Adherence to HIPAA and confidentiality policies • Reliable attendance and communication, commitment to scheduled volunteer hours. • Adheres to infection control and safety procedures in accordance with hospice policy. • Physical & Environmental Requirements: Office environment with computer use • Competency validation, ongoing training, and performance evaluation as required by hospice policy