Research Budgets Manager

🏢 Summary: Senior research finance leadership role focused on clinical trial budgeting, contracting, and financial operations across a global research network. The position manages budgeting and contract teams, leads sponsor and CRO negotiations, and supports study startup and operational efficiency. The role also drives process improvement, compliance, and cross-functional collaboration within clinical research operations. 🗂️ Requirements: Bachelor's degree in Business, Finance, Healthcare Administration, Life Sciences, or related field, 7+ years of experience in clinical trial budgeting, contracting, clinical research finance, or research administration, 3+ years of team management experience, Experience negotiating clinical trial budgets and contracts with sponsors, CROs, and research sites, Knowledge of clinical trial operations and study startup processes, Experience in research financial management, Ability to manage cross-functional stakeholder relationships, Strong analytical and negotiation skills, Strong communication and organizational skills 📃 Skills: Finance, Budgeting, Contracting, CTA, CLM, Negotiation, Compliance, Reporting, Procurement, Invoicing, SOPs, Analytics 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Research Finance Manager is a senior leader at the intersection of finance, clinical operations, and sponsor partnerships. This role owns clinical trial budgeting, contracting, and financial performance across a global research network — overseeing a team of Budget Specialists while serving as the key escalation point for complex negotiations with sponsors, CROs, and research sites. The ideal candidate is a seasoned clinical research finance professional who brings sharp negotiation instincts, strong team leadership, and the operational rigor to keep study startup moving efficiently at scale. Where You'll Drive Impact Clinical Trial Budgeting & Contracting - Manage the development, negotiation, and execution of clinical trial budgets, Clinical Trial Agreements (CTAs), amendments, and related study agreements across a global network of research sites. - Serve as the primary escalation point for complex budget, contract, and study startup issues involving sponsors, CROs, research sites, and internal stakeholders. - Develop and maintain standardized budgeting methodologies, negotiation tools, and country-specific rate cards. - Prepare sponsor budget estimates, feasibility assessments, and pricing analyses to support new study opportunities and partnerships. Team Leadership & Development - Manage and mentor Clinical Trial Budget Specialists and Contract Administrators responsible for study budgeting and contracting activities. - Provide coaching, training, and performance management to ensure high-quality execution and professional development across the team. - Lead regular team meetings and establish priorities to support organizational goals and study startup timelines. - Develop educational programs and training materials related to budgeting, contracting, and negotiation best practices. Site Network & Operational Support - Partner with Clinical Operations and site leadership to support study startup, activation metrics, and operational readiness. - Participate in site selection discussions by evaluating financial feasibility, budget assumptions, and operational considerations. - Support sponsor alliance management activities and participate in regular sponsor governance and project meetings. - Collaborate with post-award teams to ensure accurate invoicing and adherence to contractual payment terms. Contract Administration - Assist with contract lifecycle management (CLM) initiatives, including workflow improvements, document repository management, and process standardization. - Coordinate with Legal and Procurement teams to support contract compliance and operational efficiency. Process Improvement & Compliance - Develop and maintain SOPs, workflows, templates, and process documentation supporting budgeting and contracting activities. - Track and report key performance indicators related to contract turnaround times, budget negotiations, and study startup milestones. - Implement process improvements to enhance efficiency, consistency, and stakeholder satisfaction. - Ensure compliance with organizational policies, contractual requirements, and applicable regulatory standards. - Performs related duties as requested. What You Bring to the Team - Bachelor's degree in Business, Finance, Healthcare Administration, Life Sciences, or a related field. - 7+ years of experience in clinical trial budgeting, contracting, clinical research finance, or related research administration, including at least 3 years managing a team. - Proven experience negotiating clinical trial budgets and contracts with sponsors, CROs, and research sites. - Working knowledge of clinical trial operations, study startup processes, and research financial management. - Demonstrated ability to lead teams and manage cross-functional relationships across clinical, finance, and legal stakeholders. - Strong analytical, negotiation, and communication skills. - Exceptional attention to detail and organizational skills, with the ability to manage multiple priorities in a fast-paced environment. Preferred Qualifications - Experience supporting global research programs across Europe and Asia. - Familiarity with contract lifecycle management (CLM) systems and tools. - Background in healthcare technology, biotech, or a multi-site clinical research network. How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered - Mental health and wellness support through Spring Health - Health HSA or FSA options, and commuter FSA contributions - Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years - 401(k) program with company match - Weekly in-office lunch benefit every Tuesday - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend - And more! Iterative Health is actively working towards creating an environment representative of the diversity of patients its technology serves and is focused on building an equitable and inclusive culture and hiring process.

🏢 Summary: Clinical research finance role focused on managing ex-US clinical trial budgets, contracts, and financial operations across an international research site network. The position involves collaboration with clinical operations, legal, finance, and site leadership to support study startup, sponsor negotiations, and operational readiness in global markets. 🗂️ Requirements: Bachelor's degree in Business, Finance, Healthcare Administration, Life Sciences, or related field, 5+ years of experience in clinical trial budgeting, contracting, or clinical research finance, Experience with ex-US clinical trial budget negotiations, Experience negotiating budgets and contracts with sponsors, CROs, and international research sites, Knowledge of clinical trial operations and study startup processes, Ability to work starting at 6:00AM ET to support European time zones, Strong analytical, negotiation, and communication skills, Ability to manage multiple priorities in a fast-paced global environment 📃 Skills: Finance, Budgeting, Contracting, ClinicalResearch, Negotiation, Pricing, Invoicing, Procurement, Compliance, Analysis 🏢 Description: Iterative Health is seeking a Research Budget Specialist - Ex-US to manage global clinical trial budgeting, contracting, and financial performance across international research sites. Where You'll Drive Impact - Manage the development, negotiation, and execution of clinical trial budgets, Clinical Trial Agreements (CTAs), amendments, and related study agreements across a global network of research sites, with a primary focus on ex-US markets. - Develop and maintain standardized budgeting methodologies, negotiation tools, and country-specific rate cards. - Prepare sponsor budget estimates, feasibility assessments, and pricing analyses to support new study opportunities and partnerships. - Partner with Clinical Operations and site leadership to support study startup, activation metrics, and operational readiness. - Collaborate with post-award teams to ensure accurate invoicing and adherence to contractual payment terms. - Coordinate with Legal and Procurement teams to support contract compliance and operational efficiency. - Perform related duties as requested. What You Bring to the Team - Bachelor's degree in Business, Finance, Healthcare Administration, Life Sciences, or a related field. - 5+ years of experience in clinical trial budgeting, contracting, clinical research finance, or related research administration, including exposure to ex-US budget negotiations. - Flexibility to work starting at 6:00AM ET to support partial coverage of European time zones. - Experience negotiating clinical trial budgets and contracts with sponsors, CROs, and international research sites. - Working knowledge of clinical trial operations, study startup processes, and research financial management. - Strong analytical, negotiation, and communication skills. - Ability to manage multiple priorities and competing deadlines in a fast-paced, global environment. Preferred Qualifications - Experience with Polish clinical trial budgets or familiarity with Central/Eastern European research market rates and contracting norms. - Background in healthcare technology, biotech, or a multi-site clinical research network. How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You - Hybrid work environment with in-office collaboration two days per week in either the NYC or Boston office. - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered. - Mental health and wellness support through Spring Health. - Health HSA or FSA options, and commuter FSA contributions. - Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years. - 401(k) program with a company match of up to 3%. - Weekly in-office lunch benefit every Tuesday. - 100% company-paid short-term and long-term disability coverage. - Annual wellness and professional development stipend. - Additional employee benefits provided.

🏢 Summary: Revenue Cycle Management Manager role focused on overseeing billing, accounts receivable, cash flow, and financial operations for sponsor-funded clinical studies across a multi-site research network. The position includes leading AR recovery efforts, onboarding acquired sites onto eCTMS platforms, and improving finance workflows in a fast-growing healthcare research environment. Candidates should have strong finance operations experience, system migration expertise, and advanced Excel skills. 🗂️ Requirements: Bachelor's degree in Finance, Accounting, Business, or related field, 5–7+ years in accounts receivable, revenue cycle management, billing operations, or finance, Experience leading process improvement or owning finance operations, Experience with system implementations, migrations, or onboarding onto shared platforms, Experience driving AR recovery and reducing aged balances, Advanced Microsoft Excel proficiency, Ability to manage multiple priorities and stakeholders, Strong written and verbal communication skills, Experience working cross-functionally with finance and operations teams 📃 Skills: Excel, eCTMS, CRIO, Finance, Accounting, Billing, Reconciliation, Reporting, AR, RCM 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Manager, Revenue Cycle Management at Iterative Health has end-to-end ownership of revenue cycle management across sponsor-funded clinical studies and our research site network. This pivotal role is responsible for ensuring accurate billing, timely cash application, and proactive management of accounts receivable to optimize cash flow across a complex, multi-site clinical research environment. You will partner closely with cross-functional teams to drive financial performance while supporting the growth of our research network. You will also lead the onboarding of newly acquired sites onto our real-time eCTMS platform, standardizing processes and helping scale research finance operations as the organization grows. Success in this role requires a hands-on, detail-oriented leader who enjoys building efficient processes, solving operational challenges, and identifying smarter, more scalable ways of working. Where You'll Drive Impact - Lead, coach, and develop members of the revenue cycle team, establishing priorities, driving accountability, and supporting professional growth. - Own the end-to-end revenue cycle for sponsor-funded studies and internal sites, ensuring accurate tracking of balances and timely collections. - Serve as the point person leading financial migrations for newly acquired sites — transferring active studies from paper-based processes and other eCTMS platforms (such as CRIO) onto our real-time eCTMS. - Lead all AR recovery efforts for balances aging beyond 90 days, owning escalation strategy, resolution, and root-cause remediation. - Monitor and reconcile study-level balances and payment activity, proactively identifying discrepancies and driving resolution with internal and external stakeholders. - Analyze AR aging and payment trends, escalating risks and recommending actions to improve collections and cash flow. - Serve as a key point of contact for sponsors and CROs regarding billing inquiries, payment status, and outstanding balances. - Partner cross-functionally with Clinical Operations, Site Finance, and Accounting teams to clarify billing terms, milestone triggers, and contract deliverables. - Prepare AR aging schedules, financial summaries, and operational reports for finance leadership. - Lead internal audits, financial reviews, and documentation related to accounts receivable and billing activities. - Define and improve AR and RCM workflows, reporting, and system utilization to increase efficiency and financial transparency. - Own finance process documentation and drive adoption of best practices across the organization. - Performs related duties as requested. What You'll Bring - Bachelor's degree in Finance, Accounting, Business, or a related field; or equivalent practical experience. - 5–7+ years of experience in accounts receivable, revenue cycle management, billing operations, or finance within a complex or multi-entity environment, including experience owning a function or leading process improvement. - Demonstrated experience leading system implementations, migrations, or the onboarding of new sites/entities onto a shared platform. - Track record of driving AR recovery and reducing aged balances across a complex receivables portfolio. - Strong proficiency in Microsoft Excel, including data analysis, reconciliation, and financial reporting. - Demonstrated ability to manage multiple priorities and stakeholders while maintaining strong attention to detail and accuracy. - Strong written and verbal communication skills, with the ability to work effectively with internal stakeholders and external partners including sponsors and CROs. - Proven ability to independently own operational finance processes, lead cross-functional efforts, and resolve issues proactively. Preferred Qualifications - Hands-on experience with RealTime eCTMS, CRIO, or similar clinical trial management and billing systems. - Experience migrating or onboarding clinical research sites from paper-based or legacy eCTMS systems onto a unified platform. - Background in healthcare revenue cycle management, clinical research, or clinical trial finance. - Familiarity with clinical trial billing structures, sponsor contracts, and study-level financial reconciliation. - Experience working in high-growth, multi-site, or acquisitive organizations. How We Work - Collaborative and low-ego team environment - High ownership and accountability culture - Fast-paced and highly iterative growth environment - Open communication and continuous learning mindset - Mission-driven organization focused on improving patient outcomes - Comfortable navigating evolving business priorities and opportunities Benefits That Support You We believe great teams do their best work when they feel supported — professionally and personally. - Hybrid work environment with in-office collaboration two days per week in either our NYC or Boston office - Comprehensive medical, dental, and vision coverage, with up to 75% of premiums covered by Iterative Health - Mental health and wellness support through Spring Health - Health HSA or FSA options, and commuter FSA contributions supported by Iterative Health - Unlimited PTO, 12 company holidays, and a company-wide shutdown between Christmas and New Years - 401(k) program with a company match of up to 3% (up to $3,000 annually) - Weekly in-office lunch benefit every Tuesday - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend to support your health and growth - And more!

🏢 Summary: Staff Accountant role supporting day-to-day accounting operations, month-end and year-end close, and financial reporting within a healthcare technology environment. The position involves working with NetSuite and a Clinical Trial Management System (CTMS) to manage financial data, sponsor payments, and reconciliations. It offers a hybrid work model and comprehensive benefits while contributing to financial compliance and operational efficiency. 🗂️ Requirements: Bachelor's degree in Accounting, Finance, or related field, 2–3 years of accounting experience, Proficiency in NetSuite ERP, Experience with general ledger and account reconciliations, Experience with cash transactions and bank reconciliations, Strong Microsoft Excel skills (pivot tables, VLOOKUP), Experience with expense reports and credit card expenditure analysis 📃 Skills: NetSuite, CTMS, Excel, ERP, GeneralLedger, Reconciliations, VLOOKUP, PivotTables, SOX 🏢 Description: The Staff Accountant plays a key role in ensuring the accuracy and efficiency of financial operations. Reporting to the Director of Accounting, this role supports day-to-day accounting functions, month-end and year-end close processes, and financial reporting across the organization. The position requires collaboration with cross-functional teams and contributes to financial compliance and operational excellence initiatives. Quick Facts - Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office - Comprehensive medical, dental, and vision coverage with up to 80% of premiums covered - Mental health and wellness support - Health HSA or FSA options and commuter FSA contributions - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year - 401(k) program with company match up to 3% - Weekly in-office lunch benefit - 100% company-paid short-term and long-term disability coverage - Annual wellness and professional development stipend Where You'll Drive Impact Accounting & Financial Operations - Handle day-to-day accounting duties including bank transactions and cash applications - Prepare journal entries and account reconciliations accurately and on time - Assist with month-end and year-end close processes, including journal entries, accruals, and reconciliations - Utilize NetSuite for accounting operations, reporting, and general ledger activities - Support external audits by preparing documentation and schedules - Learn and use the Clinical Trial Management System (CTMS) to support research financial operations - Post sponsor study payments within the research CTMS - Ensure accuracy and quality control of financial data collection for clinical research trials in CTMS - Collaborate with research operations and site network teams on financial reporting tied to clinical trial activity - Support cost analysis initiatives and cross-functional financial reporting - Maintain information files and process administrative paperwork - Identify and implement process improvements across accounting workflows What You Bring to the Team - Bachelor's degree in Accounting, Finance, or related field; CPA or progress toward CPA preferred - 2–3 years of accounting experience - Proficiency in NetSuite ERP for general ledger and reporting - Experience with cash transactions and bank reconciliations - Familiarity with expense reports and credit card expenditure analysis - Strong knowledge of Microsoft Excel, including pivot tables and VLOOKUP - Strong analytical and problem-solving skills - Ability to work independently and collaboratively in a fast-paced environment Preferred Qualifications - Experience in healthcare, biotech, or healthcare technology industry - Familiarity with clinical research operations or sponsor payment workflows - Experience supporting external audits or SOX compliance activities - Exposure to multi-entity or intercompany accounting environments

🏢 Summary: The Senior People Operations Specialist role focuses on scaling and optimizing People Operations infrastructure, including benefits administration, HRIS management, leave processes, and people analytics in a high-growth healthcare technology environment. The position emphasizes process improvement, automation, AI-enabled solutions, and compliance while supporting the full employee lifecycle. This role combines operational execution with data-driven decision-making to enhance employee experience and organizational efficiency. 🗂️ Requirements: 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations, Strong knowledge of employee benefits programs, retirement administration, and leave management, Experience administering FMLA, ADA, COBRA, disability, and state leave programs, Hands-on experience with HRIS platforms (ADP, Rippling, UKG and/or Paylocity), Experience managing employee data, workflows, and HR systems configurations, Experience supporting HR compliance, audits, and regulatory reporting (EEO-1, unemployment claims, workers’ compensation), Ability to manage sensitive and confidential employee information 📃 Skills: HRIS, ADP, Rippling, UKG, Paylocity, FMLA, ADA, COBRA, EEO-1, Analytics, AI, Reporting, Compliance, DataGovernance, Automation 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Senior People Operations Specialist is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence. This is an opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows. Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies. Quick Facts Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office New York pay range: $90,000—$130,000 USD Where You'll Drive Impact Benefits & Leave Administration - Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits. - Serve as the primary point of contact for employee benefits inquiries and issue resolution. - Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers. - Support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements. - Serve as a resource for employees and managers throughout the leave process. - Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration and ensure compliance. HRIS Management & Employee Lifecycle - Serve as the primary administrator for the company’s HRIS, ensuring employee data accuracy and security. - Configure and support system workflows, business processes, security roles, reporting, and integrations. - Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations. - Support onboarding and offboarding processes and coordinate with payroll, finance, and vendors. - Develop and maintain process documentation, data governance standards, and system procedures. - Maintain employee records, including I-9s, licenses, certifications, and required documentation. People Analytics, Compliance & Reporting - Develop and maintain People metrics, dashboards, and reporting on headcount, hiring, retention, turnover, engagement, and leave utilization. - Leverage HR technology, AI, and analytics tools to improve reporting capabilities and support data-driven decision-making. - Support workforce planning, reporting, and strategic initiatives. - Support HR compliance activities and regulatory reporting, including EEO-1 reporting, unemployment claims, workers’ compensation, and compensation reporting. - Assist with employee compliance programs, handbook administration, policy updates, training programs, and compliance communications. - Maintain compliant employee records and support I-9 administration and documentation reviews. - Monitor regulatory changes and update policies, processes, and communications to ensure compliance. - Identify opportunities to improve processes and leverage AI and automation. What You Bring to the Team - 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations. - Strong knowledge of employee benefits programs, retirement administration, and leave management. - Experience administering FMLA, ADA, COBRA, disability, and state leave programs. - Experience working within HRIS platforms such as ADP, Rippling, UKG, and/or Paylocity. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and interpersonal skills. - Ability to handle sensitive and confidential information with professionalism. - Proactive and process improvement focused approach. Benefits That Support You - Hybrid work environment with in-office collaboration two days per week. - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered. - Mental health and wellness support. - HSA or FSA options and commuter FSA contributions. - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year’s. - 401(k) program with company match up to 3%. - Weekly in-office lunch benefit. - 100% company-paid short-term and long-term disability coverage. - Annual wellness and professional development stipend. - And more.

🏢 Summary: Client Success Manager role focused on onboarding, software implementation, client relationship management, and training for healthcare IT software products. The position requires collaboration with clients and internal teams to support integrations, software demos, and long-term account success in an on-site environment. 🗂️ Requirements: 4+ years customer relationship management experience, Ability to translate between IT and business stakeholders, Authorization to work in the U.S. without sponsorship, Strong verbal and email communication skills, Ability to multitask, prioritize, and manage time effectively, On-site availability in Carmel, IN five days a week 📃 Skills: Hubspot, Excel, Word, PowerPoint, SNOMED, LOINC, CPT, ICD-10-CM 🏢 Description: About the Position Clinical Architecture is seeking a Client Success Manager in the Indianapolis, IN area to create a positive experience for clients as they integrate software products. The primary objective of this role is to gain an in-depth understanding of clients' business needs and collaborate to ensure those needs are met through onboarding, software implementation, and training. This position involves learning the software and its capabilities while assisting clients with their initiatives and building long-term relationships. This role is based on-site at the Carmel, IN headquarters five days a week. Flexibility may be offered when needed to support work-life balance and uninterrupted business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Provide a positive client experience by delivering excellent service and engaging with clients throughout the business relationship. - Understand clients' needs and use available resources to identify options and recommend alternatives. - Collaborate closely with the Sales team to support renewals and identify expansion opportunities. - Maintain working knowledge of assigned clients and software products and respond to inquiries efficiently and accurately. - Demonstrate software capabilities, address use cases, implement best practices, and identify system integration opportunities. Qualifications - 4+ years of proven customer relationship management experience required. - Proven ability to translate between IT and business stakeholders to ensure goals are achieved required. - 3+ years of experience in federal contracting and/or account management preferred. - 3+ years of experience in healthcare technology and/or healthcare terminology preferred. - Experience in Business, Informatics, Public Health, Healthcare Policy, or Administration preferred. - Proficiency with MS Word, MS Excel, MS PowerPoint, and familiarity with Hubspot preferred. - Previous project management, project coordination, or project administration experience preferred. - Strong verbal and written communication skills. - Highly motivated to learn new skills. - Ability to multitask, prioritize, and manage time effectively. Benefits - Opportunities for learning, development, and growth. - Experiences that connect employees with colleagues. - Laid-back work environment with thoughtful amenities. - Paid Volunteer Time, Paid Holidays, PTO, and winter break week for full-time team members. - Sabbatical opportunities for tenured team members. - Comprehensive Medical, Dental, Vision, and ancillary insurance options. - Maternity and Parental leave benefits. - Employer-paid short-term and long-term disability. - Health and wellness incentives. - 401k matching.

🏢 Summary: Entry-level Product Analyst role supporting product management by defining requirements, creating user stories, and participating in Agile software development processes within a healthcare IT environment. The position involves collaboration with cross-functional teams, product validation, stakeholder communication, and roadmap support. This is an on-site role in Carmel, IN for candidates authorized to work in the U.S. without sponsorship. 🗂️ Requirements: 1–2 years of experience in the Software Development Life Cycle, Experience collaborating with cross-functional teams, Proficiency with Microsoft Office, Understanding of Agile methodology, Strong organizational and time management skills, Strong verbal and written communication skills, Authorization to work in the U.S. without sponsorship 📃 Skills: Agile, Jira, Confluence, Excel, Word, PowerPoint, SDLC 🏢 Description: About the Position Clinical Architecture is seeking an entry level Product Analyst to join the team in the Indianapolis, IN area. The Product Analyst is responsible for supporting the Directors of Product Management in defining requirements and developing user stories. This role will work closely with cross-functional teams throughout the development process and gain hands-on experience in product development, Agile workflows, and stakeholder collaboration. This role is based on-site at the Carmel, IN headquarters, five days a week. While the organization is in-office, flexibility is offered when needed to support work-life balance and business operations. Applicants must be authorized to work in the U.S. without sponsorship. Responsibilities - Collaborate with Directors of Product Management to evaluate input from multiple stakeholders to develop detailed functional and non-functional requirements - Assist in translating business needs into user stories and acceptance criteria - Participate in product validation, testing support, or user acceptance activities - Participate in Agile processes such as backlog refinement, sprint review, release planning, and daily standups - Assess the impact of changes on upcoming projects and releases - Contribute to establishing the product roadmap and communication with key stakeholders - Monitor and evaluate product progress, identifying risks during the process - Provide support to ensure product documentation is considered at each stage of development Qualifications - 1 to 2 years of experience working in the Software Development Life Cycle - Proficient in teamwork, organizational, and time management skills - Comfortable using Microsoft Office (Excel, Word, PowerPoint) - Willingness to learn and grow in a collaborative team environment Preferred Qualifications - Exposure to tools such as Jira Atlassian, Confluence, or other Agile software - 1 to 2 years in a Product Analyst role or similar role - Healthcare experience or familiarity with healthcare terminology - Familiarity with Agile methodology - Interest in the healthcare industry or familiarity with healthcare terms - Familiarity with Project Management methodology Skills - Demonstrate strong interpersonal skills, including group facilitation and conflict resolution skills - Work efficiently with cross-functional teams - Strong verbal and written communication - Effectively multitask, prioritize, and manage time - Critical thinking and analytical abilities - Tenacity in issue resolution - Accuracy, thoroughness, and attention to detail - Highly organized and motivated - Flexible and adaptable to changing priorities Benefits - Opportunities for learning, development, and growth - Experiences that connect employees with colleagues - A laid-back work environment with thoughtful amenities - Paid Volunteer Time, Paid Holidays & PTO, including a winter break week for full-time team members - Sabbatical opportunities for tenured team members - Comprehensive Medical, Dental, Vision, and ancillary insurance options for eligible employees - Maternity and Parental leave benefits - Employer paid Short-term Disability & Long-term Disability - Health and Wellness incentives - 401k Matching

🏢 Summary: The role involves leading strategic, cross-functional digital initiatives within clinical operations, focusing on building and scaling integrated technology platforms for investigator and site engagement. You will shape technology roadmaps, drive data-driven solutions, and align global and country stakeholders to optimize the end-to-end clinical site lifecycle. The position combines product leadership, clinical domain expertise, and advanced data and API-based architecture strategy. 🗂️ Requirements: 5+ years in product management leading complex cross-functional technology projects, 2+ years experience in Pharma or Biotech clinical domain, Knowledge of clinical site lifecycle (selection, activation, contracts, payments), Experience with event-driven and API-based architectures, Experience with FAIR-compliant data foundations, Hands-on experience with Snowflake and cloud data platforms, Ability to build data-driven roadmaps and predictive analytics solutions, Experience managing global business-IT stakeholders 📃 Skills: Snowflake, APIs, Cloud, Analytics, FAIR, Data, Architecture, ProductManagement, Pharma, Biotech 🏢 Description: At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters. The Position Investigator Relations Technology Informatics Partner Roche Digital Technology (RDT) is where innovation meets purpose. As a global team at the heart of Roche, we are a community of business-minded technologists committed to help shape tomorrow’s digital future of healthcare. Our mission is to power Roche through cutting-edge digital technologies, harnessing the potential of artificial intelligence, data, and scalable tech innovations. Driven by purpose and passion, we’re building a future where digital is a core strength across all of Roche, enabling smarter ways of working, unlocking human potential, and driving breakthroughs that truly matter for millions of patients around the world. At Roche, we offer a hybrid work model that combines flexibility with in-person collaboration. For now, we require our employees to be in our offices on average two days per week. The specific office days may vary depending on business needs, such as workshops, conferences, town halls, team meetings, and other collaborative events. The Site and Investigator Engagement area delivers the comprehensive digital ecosystem and integrated platforms required to manage the end-to-end lifecycle of clinical site interactions, covering efficient study planning, country and site selection, site activation, and patient enrollment forecasting. Additionally, it manages the core technologies to handle complex administrative tasks, including budgeting and negotiation, clinical contracts, payments, and clinical information exchange. The team acts as a strategic liaison connecting Global Pharma Clinical Operations, Country Operations, strategic CROs, and Clinical Sites. Through this alignment, the area architects technology portfolios that foster strong external relationships and drive a unified, partner-centric clinical ecosystem. ​ As an Informatics Partner at this level, you lead strategic and complex cross-functional efforts across countries or domains, aligning initiatives with country-wide priorities and business outcomes. You anticipate and solve complex, systems-level problems, drive innovation, and shape domain vision while managing multiple workstreams with high accountability. The opportunity: Scope/Content Leadership: Leads initiatives across multiple teams, and actively shapes business outcomes. Acts as a subject matter expert, influencing country-wide or cross-functional strategies, and fostering collaborations with stakeholders across organizational levels. Responsible for aligning team or domain objectives with country-wide goals, focusing on strategic projects that drive substantial impact. Frequently manages complex, cross-functional work streams. Accountability/Problem Solving: Leads problem-solving at the country-wide or cross-functional level, taking accountability for multiple workstreams or outcomes that influence strategic objectives. Anticipates and mitigates potential issues before they arise, using advanced analysis to address complex problems. Employs a systems-thinking approach to propose solutions that align with business and global goals, demonstrating high accountability in driving sustained improvements and efficiencies across teams. Navigates highly complex, competing demands between global and local teams. Employs data-driven frameworks to transition subjective business priorities into objective, scalable technology roadmaps and robust operational resolutions. Stakeholder Management: Manages relationships across Global Pharma Clinical Operations, Country Operations, APO, and strategic CROs with trust and expertise, effectively communicates complex ideas, and contributes to strategic business initiatives. Shapes joint business-IT collaborations and proactively drives global process improvements. Proactively manages competing priorities across these diverse local and global stakeholders to drive a unified, 'One-Roche' approach to external clinical site and investigator interactions. Impact/Strategy: Leads vision and roadmap creation, effectively connects across domains, and anticipates strategic needs at country-wide levels, solving strategically valuable challenges such as initiatives to combat investigator 'Portal Fatigue' by migrating fragmented legacy systems toward unified, partner-centric platforms. Complexity/Product Size: Supports domain-level work within certain countries. Business/Technical ability: Leads technology advocacy with advanced expertise, serves as a key opinion leader, manages stakeholders end-to-end, and scales piloted solutions to maximize impact. Who you are: Strategic Leadership : 5+ years in product management leading complex, cross-functional projects and global architectural shifts through strong business-IT collaboration. Pharma & Clinical Expertise: 2+ years in Pharma/Biotech with deep knowledge of the clinical site lifecycle—from selection and activation to contracts and payments. Technical Strategy : Skilled in systems thinking, roadmap creation, and scaling event-driven (API) and FAIR-compliant data foundations. Data Proficiency: Experienced in Snowflake and cloud data platforms to build predictive analytics (e.g., recruitment forecasting) and optimize investigator experiences. Collaborative Mindset: Proactive, forward-looking partner dedicated to the "One-Roche" vision and driving high-impact outcomes in ambiguous, regulated environments. What you get: Salary range: 19 075 - 35 425 PLN gross based on the employment contract. Annual bonus payment based on your performance. Dedicated training budget (training, certifications, conferences, diversified career paths etc.). Recharge Fridays (2 Fridays off per quarter available). Take time Program (up to 3 months of leave to use for any purpose). Vacation subsidy available. Flex Location (possibility to perform our work from different places in the world for a certain period of time). Take Time for Charity (additional paid leave of maximum 2 weeks to engage in the charity action of your choice). Private healthcare (LuxMed packages), group life insurance (UNUM) and Multisport. Stock share purchase additions. Yearly sales of company laptops and cars and many more! Apply directly and join us in shaping the future of healthcare. If you feel this offer suits a friend of yours, feel free to share it. Want to know what it’s like to be a part of Roche IT first-hand?  Check out our blog!

🏢 Summary: The Payroll Manager role is responsible for end-to-end payroll operations for a complex, multi-state healthcare workforce, ensuring accurate, compliant, and timely pay across clinical, corporate, and contractor populations. This position oversees payroll processing, tax compliance, audits, systems configuration, and cross-functional collaboration to support scalable growth. The role requires deep expertise in payroll operations, regulatory compliance, and payroll systems management. 🗂️ Requirements: 7+ years progressive payroll experience, Experience owning multi-state, multi-unit payroll, Experience supporting hourly, salaried, and contractor populations, Strong knowledge of payroll tax compliance, Knowledge of federal, state, and local wage-and-hour laws, Experience managing payroll audits and tax notices, Experience administering 401(k) and benefit-related deductions, Hands-on experience with payroll and timekeeping systems, Advanced Excel skills, Ability to work in central or east coast time zones 📃 Skills: Payroll, UKG, ADP, Workday, Excel, Tax, Compliance, 401k, Auditing, Timekeeping 🏢 Description: At Tend, how we pay our people is one of the most tangible ways we build trust. The Payroll Manager owns the end-to-end payroll experience for a complex, multi-state healthcare workforce that includes clinical teams, corporate employees, and contractors. This role blends deep payroll expertise with operational excellence and cross-functional partnership to ensure every team member is paid accurately, compliantly, and on time — while helping Tend scale responsibly as we grow. This position is hybrid if Nashville-based (Tuesdays and Wednesday in office) or remote if based outside of Nashville. Candidates must be based in central or east coast time zones. What You'll Do Payroll Operations & Processing Own and execute bi-weekly payroll for a multi-state, multi-entity healthcare workforce across clinical studios and corporate teams. Ensure accurate processing for hourly, salaried, and contractor populations, including multiple pay cycles, rates, and premium structures. Manage complex pay components including shift differentials, clinical premiums, overtime, blended rates, state-specific rules, and retroactive adjustments. Oversee payroll inputs including time and attendance, PTO, leaves of absence, bonuses, commissions, and off-cycle payments. Process and reconcile 401(k) and other benefit-related payroll deductions, including employee contributions, employer matches, and loan repayments. Compliance, Tax & Regulatory Management Ensure compliance with federal, state, and local wage-and-hour laws, with particular attention to healthcare and state-specific requirements. Manage payroll tax setup, filings, deposits, reconciliations, and agency notices in partnership with payroll vendors. Own year-end processes including W-2s, 1099s, and all required state and federal reporting. Audits, Controls & Financial Integrity Conduct payroll audits, reconciliations, and internal controls to ensure accuracy, compliance, and financial integrity. Partner with Finance on payroll accruals, general ledger alignment, and labor reporting for clinical and corporate teams. Systems, Tools & Process Improvement Serve as system owner for payroll and timekeeping platforms, ensuring pay rules, premiums, and state requirements are correctly configured. Lead continuous improvement of payroll processes, documentation, and controls to support scale and a strong team member experience. Cross-Functional Partnership & Support Act as a trusted partner to People, Finance, Legal, and Studio leaders on complex payroll and pay practice questions. Who You Are Tend Values Tend to Others: You deliver accurate, timely payroll outcomes that build trust with every team member and protect Tend's financial integrity. Embrace Our Differences: You respect the needs of a diverse, multi-state workforce and adapt payroll solutions to meet different roles, markets, and situations. Be Brave Enough to Lead: You raise risks, address errors, and push for better systems and controls — even when it's uncomfortable or complex. Savor the Ride: You bring calm, clarity, and positive energy to high-volume payroll cycles and help others feel supported through change. Rooted in Growth: You seek feedback, learn from mistakes, and continuously improve how you operate and lead. Role-Based Competencies Make It Right Every Time: You own payroll outcomes end-to-end and hold yourself and partners accountable for accuracy, compliance, and follow-through. Build Smart Systems: You design, document, and improve payroll processes that scale with Tend while reducing risk and manual effort. Make It Make Sense: You explain complex payroll and compliance topics in a clear, empathetic way that builds confidence and trust across the organization. What You Have 7+ years of progressive payroll experience, including ownership of multi-state, multi-unit payroll in healthcare or similarly complex environments. Deep experience supporting hourly, salaried, and contractor populations, including clinical teams with shift-based scheduling and premium pay. Strong working knowledge of payroll tax compliance, wage-and-hour laws, and healthcare-specific pay practices. Hands-on experience managing payroll audits, tax notices, garnishments, and regulatory inquiries. Experience administering 401(k) and other benefit-related payroll deductions in partnership with Total Rewards and Finance. Advanced experience with payroll and timekeeping systems (UKG preferred; ADP, Workday, or similar platforms). Strong Excel and reporting skills for audits, reconciliations, and leadership reporting. A high bar for accuracy, strong organization, and the ability to operate calmly and effectively in fast-paced, high-volume environments. A collaborative, service-oriented mindset with the ability to build trust and influence across People, Finance, Legal, and Studio teams. What We Offer: We believe taking care of people starts with taking care of our own. Here's how we've got you covered at Tend: Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills. Plan for the Future - 401(k) plan to help you plan for your nest egg. Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real. ️ Smart Spending Options - We've got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further. Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive. Bonus Eligible - Annual bonus based on company and individual performance Pay Range$95,000—$125,000 USDTend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Agency and recruiter notice: Tend does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters. Any candidate submitted to Tend without a signed search agreement in place will not be considered a referred candidate, and Tend will not pay a fee for any resulting hire. If you're interested in partnering with our Talent team, please reach out to talent@hellotend.com before submitting candidates. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.

🏢 Summary: Hybrid or remote Payroll Manager role responsible for end-to-end, multi-state payroll operations for a complex healthcare workforce, ensuring accurate, compliant, and timely compensation across clinical and corporate teams. The position oversees payroll processing, tax compliance, audits, system configuration, and cross-functional collaboration to support scalable growth. Ideal for an experienced payroll professional with strong multi-state expertise and advanced payroll systems knowledge. 🗂️ Requirements: 7+ years progressive payroll experience, Multi-state, multi-unit payroll ownership, Healthcare or complex workforce payroll experience, Experience with hourly, salaried, contractor payroll, Knowledge of payroll tax compliance, Knowledge of federal and state wage laws, Experience with payroll audits and tax notices, Experience administering 401(k) deductions, Advanced payroll systems experience, Advanced Excel skills 📃 Skills: Payroll, UKG, ADP, Workday, Excel, Tax, Compliance, Auditing, Timekeeping, Reporting 🏢 Description: At Tend, how we pay our people is one of the most tangible ways we build trust. The Payroll Manager owns the end-to-end payroll experience for a complex, multi-state healthcare workforce that includes clinical teams, corporate employees, and contractors. This role blends deep payroll expertise with operational excellence and cross-functional partnership to ensure every team member is paid accurately, compliantly, and on time — while helping Tend scale responsibly as we grow. This position is hybrid if Nashville-based (Tuesdays and Wednesday in office) or remote if based outside of Nashville. Candidates must be based in central or east coast time zones. What You'll Do Payroll Operations & Processing Own and execute bi-weekly payroll for a multi-state, multi-entity healthcare workforce across clinical studios and corporate teams. Ensure accurate processing for hourly, salaried, and contractor populations, including multiple pay cycles, rates, and premium structures. Manage complex pay components including shift differentials, clinical premiums, overtime, blended rates, state-specific rules, and retroactive adjustments. Oversee payroll inputs including time and attendance, PTO, leaves of absence, bonuses, commissions, and off-cycle payments. Process and reconcile 401(k) and other benefit-related payroll deductions, including employee contributions, employer matches, and loan repayments. Compliance, Tax & Regulatory Management Ensure compliance with federal, state, and local wage-and-hour laws, with particular attention to healthcare and state-specific requirements. Manage payroll tax setup, filings, deposits, reconciliations, and agency notices in partnership with payroll vendors. Own year-end processes including W-2s, 1099s, and all required state and federal reporting. Audits, Controls & Financial Integrity Conduct payroll audits, reconciliations, and internal controls to ensure accuracy, compliance, and financial integrity. Partner with Finance on payroll accruals, general ledger alignment, and labor reporting for clinical and corporate teams. Systems, Tools & Process Improvement Serve as system owner for payroll and timekeeping platforms, ensuring pay rules, premiums, and state requirements are correctly configured. Lead continuous improvement of payroll processes, documentation, and controls to support scale and a strong team member experience. Cross-Functional Partnership & Support Act as a trusted partner to People, Finance, Legal, and Studio leaders on complex payroll and pay practice questions. Who You Are Tend Values Tend to Others: You deliver accurate, timely payroll outcomes that build trust with every team member and protect Tend's financial integrity. Embrace Our Differences: You respect the needs of a diverse, multi-state workforce and adapt payroll solutions to meet different roles, markets, and situations. Be Brave Enough to Lead: You raise risks, address errors, and push for better systems and controls — even when it's uncomfortable or complex. Savor the Ride: You bring calm, clarity, and positive energy to high-volume payroll cycles and help others feel supported through change. Rooted in Growth: You seek feedback, learn from mistakes, and continuously improve how you operate and lead. Role-Based Competencies Make It Right Every Time: You own payroll outcomes end-to-end and hold yourself and partners accountable for accuracy, compliance, and follow-through. Build Smart Systems: You design, document, and improve payroll processes that scale with Tend while reducing risk and manual effort. Make It Make Sense: You explain complex payroll and compliance topics in a clear, empathetic way that builds confidence and trust across the organization. What You Have 7+ years of progressive payroll experience, including ownership of multi-state, multi-unit payroll in healthcare or similarly complex environments. Deep experience supporting hourly, salaried, and contractor populations, including clinical teams with shift-based scheduling and premium pay. Strong working knowledge of payroll tax compliance, wage-and-hour laws, and healthcare-specific pay practices. Hands-on experience managing payroll audits, tax notices, garnishments, and regulatory inquiries. Experience administering 401(k) and other benefit-related payroll deductions in partnership with Total Rewards and Finance. Advanced experience with payroll and timekeeping systems (UKG preferred; ADP, Workday, or similar platforms). Strong Excel and reporting skills for audits, reconciliations, and leadership reporting. A high bar for accuracy, strong organization, and the ability to operate calmly and effectively in fast-paced, high-volume environments. A collaborative, service-oriented mindset with the ability to build trust and influence across People, Finance, Legal, and Studio teams. What We Offer: We believe taking care of people starts with taking care of our own. Here's how we've got you covered at Tend: Health Comes First - We offer medical, dental, and vision insurance — plus a Dental Wellness Program to keep your smile as sharp as your skills. Plan for the Future - 401(k) plan to help you plan for your nest egg. Support, When You Need It - Life & AD&D insurance, health advocacy, legal support, and an Employee Assistance Program (EAP) — all designed to have your back when life gets real. ️ Smart Spending Options - We've got Flexible Spending Accounts (FSAs), Health Savings Accounts (HSAs), and pre-tax transit/parking benefits to make your dollars go further. Time to Recharge - Enjoy generous Paid Time Off (PTO) and company holidays — because rest is productive. Bonus Eligible - Annual bonus based on company and individual performance Pay Range$95,000—$125,000 USDTend is an Equal Opportunity Employer. We're committed to fostering a workplace where everyone feels seen, heard, and supported. Tend does not discriminate based on race, color, religion, sex, national origin, age, disability, genetics, gender identity or expression, sexual orientation, veteran status, or any other protected status in accordance with applicable federal, state, and local laws. This policy applies to all aspects of employment, including recruitment, hiring, promotion, compensation, benefits, and termination. Legal and Compliance Notice: Tend complies with all applicable federal, state, and local laws governing nondiscrimination, equal employment opportunity, pay transparency, and other employment-related requirements. Where specific state disclosures or postings are required by law, we provide this information as part of our hiring process or upon request. Agency and recruiter notice: Tend does not accept unsolicited resumes or candidate submissions from staffing agencies or third-party recruiters. Any candidate submitted to Tend without a signed search agreement in place will not be considered a referred candidate, and Tend will not pay a fee for any resulting hire. If you're interested in partnering with our Talent team, please reach out to talent@hellotend.com before submitting candidates. Your privacy matters. To learn more about how we collect, use, and protect your information, please review our privacy policy here.