Platform Operations Analyst - Second Shift

🏢 Summary: Technical Product Manager role owning data and AI-driven products, including business intelligence and embedded reporting features built on a commerce data platform. The position focuses on defining product strategy, refining AI-generated requirements, translating business needs into data models and workflows, and partnering closely with engineering. It emphasizes strong technical depth, SQL expertise, and hands-on involvement in architecture, data governance, and customer-facing solutions. 🗂️ Requirements: 5+ years of product management or equivalent experience in engineering, data, or analytics, Strong technical background with understanding of system architecture, APIs, and integrations, Proficiency in SQL, Ability to work with data models, schemas, and table-level structures, Experience translating business needs into actionable product requirements, Experience collaborating with engineering and data teams on technical or platform products, Strong problem-solving and decision-making skills, Experience engaging with customers or external stakeholders in a technical capacity, Ability to pass background check, Ability to pass credit check 📃 Skills: SQL, APIs, DataModeling, SystemArchitecture, BusinessIntelligence, Reporting, Snowflake, Sigma, AI, LangChain, DataGovernance, SemanticModeling, DataQuality, Analytics, Integrations 🏢 Description: The Technical Product Manager (TPM) is a deeply technical role focused on defining the right problems, shaping high-quality product requirements, and partnering with engineering to deliver customer-impacting solutions. This role operates within an AI-enabled product model, where initial requirements and workflows may be generated by AI. The TPM is responsible for validating, refining, and ensuring those outputs are accurate, complete, and aligned with both technical and business realities. You will own products within the data and AI portfolio, including business intelligence, embedded reporting, and AI-powered features built on top of a commerce data platform. This role requires strong product judgment, technical depth, and a clear understanding of how data structures drive product outcomes. This is not a project or delivery role. It is focused on product ownership, technical decision-making, and delivering meaningful customer value. Quick Facts - Full-time role - Background check required - Credit check required Job Responsibilities - Own specific product lines, features, or datasets within a defined domain - Define product strategy, roadmap, and lifecycle across data and AI-driven products - Validate incoming requests from sales, engineering, and customers, separating true problems from noise - Partner directly with customers and internal stakeholders to understand needs, constraints, and use cases - Refine AI-generated product requirements and workflows for accuracy, completeness, and usability - Translate complex business problems into structured workflows, data models, and decision logic - Produce clear, implementation-ready product specifications, including requirements, data contracts, and acceptance criteria - Ensure requirements reflect system architecture, dependencies, integrations, and real-world constraints - Participate in architecture and design discussions, making informed technical tradeoffs - Own embedded BI and reporting capabilities, ensuring dashboards and data products are accurate, performant, and valuable - Ensure strong data governance, including semantic consistency, data quality, and reliability across product surfaces - Collaborate closely with engineering, data, and business teams to deliver high-quality product outcomes - Stay engaged throughout execution to resolve questions, guide decisions, and ensure alignment to product intent - Incorporate production feedback and customer insights into future product iterations Required Qualifications - 5+ years of experience in product management or equivalent experience in engineering, data, or analytics roles - Strong technical background with the ability to understand system architecture, APIs, and integrations - Proficiency in SQL and the ability to work directly with data models, schemas, and table-level structures - Demonstrated ability to translate customer and business needs into clear, actionable product requirements - Experience working closely with engineering and data teams on technical or platform-based products - Strong problem-solving skills and ability to make and own decisions in high-autonomy environments - Experience engaging with customers or external stakeholders in a technical capacity Preferred Qualifications - Experience in payments, fintech, or enterprise SaaS environments - Experience building or shipping data products, analytics platforms, or BI/reporting solutions - Familiarity with modern data platforms (such as Snowflake) and BI tools (such as Sigma) - Experience working in AI-enabled or automation-driven product environments - Strong understanding of AI product principles, including semantics, grounding, and data quality - Familiarity with agentic AI frameworks or orchestration tools (such as LangChain or similar) - Experience with data governance, semantic modeling, and data quality frameworks - Strong ability to identify gaps, edge cases, and risks in product or technical designs - Experience supporting complex customer or partner integrations - Ability to influence cross-functional teams without owning delivery execution Benefits - Medical, prescription, dental, and vision coverage - Life insurance - Retirement plans with company match - Commission sharing plan - Flexible hybrid working environment - Parental and other leave programs - Opportunities for professional growth and upward mobility

🏢 Summary: Full-time remote B2B role focused on owning and developing a JavaScript SDK used in global e-commerce checkout flows. The position involves end-to-end responsibility for designing, building, and maintaining the SDK and developer tools, ensuring high performance and seamless merchant integration. The engineer collaborates cross-functionally while maintaining high code quality and technical standards. 🗂️ Requirements: 5+ years of professional software engineering experience, Strong expertise in JavaScript (ES6+), Strong expertise in TypeScript, Proven experience with React.js, Proven experience with Node.js, Deep understanding of frontend performance, Deep understanding of accessibility standards, Deep understanding of cross-browser compatibility, Ability to design and maintain SDKs or libraries, Ability to write well-tested and maintainable code 📃 Skills: JavaScript, TypeScript, React, Node.js, ES6, SDK, Frontend, Accessibility, Performance, Cross-browser 🏢 Description: Remote | Full-time | B2B About Pay.com Pay.com builds payment solutions for e-commerce businesses worldwide. One of our most critical products is our JavaScript SDK -- a library integrated directly into merchants' websites to power checkout flows at global scale. We're looking for someone who takes full ownership of this product: not just writes code, but understands the technical consequences of every decision for thousands of end users. Responsibilities Design, develop, and maintain our SDK and developer-facing tools Ensure a seamless integration experience for Pay.com merchants Write well-tested, documented, and maintainable code Collaborate closely with Product, Engineering, and Support Own features end-to-end -- from technical design through release Requirements 5+ years of professional software engineering experience Strong expertise in JavaScript (ES6+) and TypeScript Proven experience with React.js and Node.js Deep understanding of frontend performance, accessibility, and cross-browser compatibility Ability to work autonomously and take full ownership of product areas Strong communication skills and product mindset Nice to have Experience working on SDKs, libraries, or embeddable components What we offer 19,000 – 25,000 PLN net / month (B2B) Remote-first -- work from anywhere Real impact -- our SDK powers payments on merchants' websites at global scale Autonomy and trust in technical decision-making A high-standards engineering team that cares about code quality

🏢 Summary: Fully remote technical role focused on designing and developing a generic payment processing application orchestrating over 100 funding services. The position centers on PEGA-based framework engineering, SAP SSM integration, and implementation of complex financial logic under strict security and quality standards. You will build architecture-level extension points and ensure compliance with cash security and ISO quality requirements. 🗂️ Requirements: Minimum 3 years of hands-on PEGA development experience, Experience building generic applications with extension points, Proven background in financial IT with cash security and back payment processes, Experience in Pega/SAP environments, Advanced knowledge of Java (JEE), Advanced knowledge of XML, Advanced knowledge of ABAP OO, Experience with Pega Deployment Manager for CI/CD and automated testing, Strong understanding of BITV 2.0 / WCAG 2.0 accessibility standards, Compliance with ISO/IEC 9126 quality standards, Mandatory Ü2 security clearance or willingness to obtain it 📃 Skills: PEGA, SAP, SSM, Java, JEE, XML, ABAP, CI/CD, Accessibility, BITV, WCAG, ISO, Security 🏢 Description: The job if fully remote. As a core member of the Payment Processing and Ordering Application Team, you will play a key role in developing a high-level generic application that orchestrates over 100 different funding services. This is a highly technical position focused on designing and implementing architecture-level extension points for specialized modules, ensuring that all financial disbursements meet strict cash security requirements. Key Responsibilities Framework Engineering: Develop generic applications for benefit disbursement, including retroactive calculations, debit positions, and payment returns. System Integration: Design and implement the Generic PEGA-SSM Integration Module to ensure seamless data flow with SAP Social Service Management. Financial Logic: Build and maintain complex financial modules such as Configurable Fund Commitments and Account Assignment Data. Quality & Security: Ensure compliance with ISO/IEC 9126 software quality standards and maintain strict adherence to architectural and security guidelines. Requirements PEGA Expertise: Minimum 3 years of hands-on experience in PEGA development, particularly in building generic applications with extension points for functional specialization. Financial IT Background: Proven experience with cash security requirements, back payments, and budget commitments in a Pega/SAP environment. Technical Stack: Advanced knowledge of Java (JEE), XML, and ABAP OO Experience with Pega Deployment Manager for CI/CD and automated testing Strong understanding of accessibility standards (BITV 2.0 / WCAG 2.0) Security Clearance: Mandatory Ü2 security clearance (existing or willingness to obtain it) Nice to Have Experience with UX design and Pega Constellation framework Knowledge of RPA, BOT, or BPE technologies Familiarity with ITIL processes for release and configuration management

🏢 Summary: Senior individual-contributor role responsible for defining and executing the global payments platform strategy, leading complex processor and acquirer integrations, and scaling global payment features. The position focuses on building resilient, scalable payment capabilities and expanding global coverage while partnering closely with engineering and architecture. It requires deep expertise in global payments ecosystems and hands-on experience delivering large-scale payment integrations. 🗂️ Requirements: 10+ years experience in payments industry, Experience building and launching payments platforms, Ownership of global payment feature delivery end-to-end, Experience integrating with payment processors and acquirers, Ability to read and work with API specifications, Experience handling 3DS, SCA, tokenization, idempotency, reconciliation, Experience with multi-region payment integrations (EU, UK, APAC, LATAM, North America), Senior-level product management experience with multi-quarter roadmaps, Ability to collaborate with engineering and architecture teams, Experience using AI/ML in payment or revenue-related products 📃 Skills: Java, Spring, REST, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS, APIs, 3DS, SCA, Tokenization, AI, ML 🏢 Description: About Zuora At Zuora, we help businesses grow smarter and adapt faster. Our platform powers modern business models — from subscriptions and usage-based pricing to AI-driven and outcome-based offerings — helping companies launch new products, automate complex billing, and unlock predictable, recurring revenue. We’ve led the Subscription Economy for more than a decade. Now we’re evolving again by building the definitive platform for quote to cash and helping companies monetize their products and services with an adaptable, AI-ready foundation. The Opportunity and The Team We are looking for a Principal Product Manager – Payments to lead the next chapter of Zuora’s global payments platform and coverage strategy. In this senior individual-contributor role, you will be responsible for defining and driving the long-term roadmap for global payment acceptance, platform capabilities, and payment coverage, ensuring that our customers can seamlessly process payments anywhere in the world. You will operate at the intersection of product, engineering, architecture, and partnerships, shaping how Zuora integrates with payment processors, acquirers, and orchestration partners globally. You have previously built and launched payments platforms and global payment features at scale with a prior company, and you bring 10+ years of hands-on payments domain experience building and scaling integrations across regions. You will partner closely with product and engineering leaders, be the face to the customers, mentor other ZEOs in the payments area, and serve as a key thought partner to Zuora’s leadership on payments strategy. If you are passionate about building scalable, resilient payment platforms that power the Subscription Economy globally, this is the perfect time to join our team. *This is a Hybrid position, so you’ll be working in-person in the Foster City office at least 3 days a week, with other days remote. Of course, you’re welcome to come into the office more often if you’re nearby. Our Tech Stack: Java, Spring, Rest API, Microservices, Kafka, Spark, NodeJS, AWS, Kubernetes, Terraform, AngularJS What you’ll do Lead the Global Payments Platform & Coverage StrategyDefine, own, and execute the multi-year product strategy and roadmap for Zuora’s payments platform, including global acceptance, payment coverage, and core platform capabilities that serve all payment processors integrated with Zuora. Drive Complex Processor & Orchestration IntegrationsLead the end-to-end lifecycle of complex integrations with payment processors, acquirers, and orchestration partners—from ideation, technical scoping, and design through launch, rollout, and ongoing optimization. Scale Global Payment Features and FunctionalityDesign and launch global payment features (e.g., new payment methods, wallets, local schemes, risk and compliance capabilities, routing/orchestration patterns) that improve authorization rates, coverage, and resilience across regions. Optimize Payment Performance at ScaleAnalyze payment success rates and processing data across geographies and processors to identify opportunities to improve authorization rates, reduce transaction failures, and enhance redundancy and resiliency of our payment flows. Set Standards for Integration & Platform QualityEstablish best practices, patterns, and reusable building blocks for payment integrations (APIs, configuration models, error handling, reconciliation, observability), ensuring new integrations and features are scalable, secure, and maintainable. Collaborate Cross-Functionally and Across Time ZonesWork closely with engineering, architecture, design, data, and partner management teams—often across US, Beijing, and India time zones—to deliver robust payment solutions that meet the complex needs of global enterprise customers. Serve as the Payments Domain ExpertAct as the internal subject matter expert on payment gateways, acquirers, schemes, alternative payment methods, and payment orchestration. Provide guidance to internal teams and customers on global payment best practices and regulatory considerations. Be the Focal Point for Customers and PartnersServe as a primary point of contact for strategic customers and payment partners for coverage, platform, and integration topics in the US time zone, while aligning closely with engineering and stakeholder teams in Beijing and India. Your experience Deep Payments Domain Expertise (10+ Years)10+ years of experience in the payments industry with a deep understanding of the global payments ecosystem, including gateways, processors, acquirers, schemes, wallets, and alternative payment methods. Proven Platform & Global Feature OwnershipDemonstrated experience building and launching payments platforms and global payment features at a previous company (e.g., PSP, payment gateway, payment orchestration provider, large-scale merchant/platform). You have owned platform capabilities and coverage expansions end-to-end, not just single integrations. Global Payments Integration ExperienceExtensive experience designing, delivering, and scaling payment integrations globally, including working with multiple acquirers/PSPs, local payment methods, and regulatory requirements across regions (e.g., EU, UK, APAC, LATAM, North America). Integration Management & Technical FluencyDemonstrated success managing complex technical integrations with payment processors and acquirers, including reading and working from API specifications, mapping request/response fields, handling retries, idempotency, 3DS/SCA, tokenization, and reconciliation workflows. Senior-Level Product ManagementStrong product management track record at a senior/principal level: owning multi-quarter roadmaps, making tradeoffs across platform, coverage, and customer commitments, and delivering features that drive measurable business impact for global customers. Technical Aptitude and Architecture MindsetAbility to understand the technical nuances of payment platforms and integrations, collaborate effectively with architects and senior engineers, and translate complex requirements into clear specifications and system behaviors. AI & Data-Driven Product ExperienceExperience using AI/ML to build value-added products that connect payments with revenue or accounts receivable (e.g., automated reconciliation, collections intelligence, cash application, forecasting, or churn analytics), bridging data silos to drive measurable business outcomes. Global MindsetExperience building products and platforms for a global market, with a good grasp of regional payment preferences, regulations, and operating constraints (e.g., PSD2, SCA, data residency, localization). Stakeholder and Partner LeadershipExperience owning relationships with payment processors or strategic partners, and working directly with enterprise customers to prioritize coverage, manage escalations, and align roadmaps. Nice to Have Experience working with recurring billing, subscription management platforms, or usage-based business models. Familiarity with global payment regulations such as PSD2, SCA, and PCI-DSS. Technical background or previous experience as a solution architect or engineer in the payments space. Experience with payment orchestration platforms or building multi-processor routing strategies. Pay and Benefits Zuora offers a comprehensive total rewards package designed to support ZEOs’ wellbeing, growth, and flexibility. While specific offerings may vary by country, we typically provide: Competitive compensation, variable bonus and performance-based reward opportunities, and retirement programs Medical, dental, and vision insurance Generous, flexible time off, plus paid holidays, wellness days, and a company-wide year-end break Paid parental leave (including fully paid leave for eligible ZEOs, subject to local policy) Learning & development stipend to support ongoing growth Opportunities to volunteer and give back, including charitable donation matching where available Mental wellbeing resources and support #ZEOLife at Zuora ZEOs (our employees) are empowered to take ownership, challenge the status quo, and make a real impact. We: Collaborate deeply across teams and regions Learn constantly and iterate often Build an inclusive, high-performance culture where people feel inspired, connected, and valued Our Commitment to an Inclusive Workplace Think, be and do you.At Zuora, different perspectives, experiences, and contributions matter — everyone counts. Zuora is proud to be an Equal Opportunity Employer committed to creating an inclusive environment for all. We do not discriminate on the basis of, and consider individuals seeking employment with Zuora without regard to, race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us by sending an email to assistance@zuora.com (or local equivalent, where applicable).The base pay details represent the annualized salary range for the posted position. While we share a comprehensive range, a candidate’s final base salary will fall within these guidelines and will be determined based on multiple factors including but not limited to: qualifications of the candidate, job related knowledge, prior related experience, specific and unique skills, the location of the role, internal equity and internal budget. Base pay is only one element of Zuora’s Total Rewards Package. Additional elements may also include bonus/variable compensation, equity and comprehensive benefits, more details found here.Base Pay Details$185,400—$254,950 USD

🏢 Summary: Director-level Lead Engineer role driving the evolution of a multitenant, multiregional, AI-augmented digital benefits platform. Responsible for defining architecture, leading full-stack development, and modernizing CI/CD, cloud, and Kubernetes-based deployments. Hands-on ownership across backend, frontend, APIs, data, and platform engineering in a high-scale distributed environment. 🗂️ Requirements: 10+ years experience with Bachelor’s degree or 8+ years with Advanced degree or 3+ years with PhD, Extensive hands-on Full Stack experience with Java and Spring Boot, Experience building modern frontends with Angular, Strong distributed systems knowledge including multitenancy and multiregional architectures, Experience designing and consuming REST and SOAP APIs, Experience with Kafka and event-driven architectures, Strong SQL and relational database experience, Experience with MySQL or PostgreSQL, Experience with Kubernetes and Docker, Experience implementing CI/CD pipelines, Experience with Infrastructure-as-Code, Test automation experience (Playwright or similar), Experience with AWS or GCP, Active use of AI in development workflows, Experience with Agile and DevSecOps practices 📃 Skills: Java, Spring, SpringBoot, Angular, TypeScript, Kafka, MySQL, PostgreSQL, REST, SOAP, Kubernetes, Docker, GitHub, Playwright, AWS, GCP, SQL, CI/CD, DevSecOps, IaC 🏢 Description: About Us Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you. Job Description Company Description: Visa Technology Organization is a global community of problem solvers reshaping the future of commerce. We operate one of the world most sophisticated payment networks, processing 65,000+ secure transactions per second across 80M merchants, 15K financial institutions, and billions of people worldwide. About the Team: The Visa Digital Benefits Platform (VDBP) powers benefits management for issuers and cardholders globally. We build mission‑critical systems banks rely on to configure, manage, and deliver cardholder benefits across every region—backed by the 6+ billion transactions Visa processes daily. About The Role: We are looking for a Lead Engineer to drive VDBP’s evolution into a multitenant, multiregional, highly automated, AI‑augmented platform. You will own technical direction within VDBP application domain, contribute hands‑on at a high level, define platform architecture and align it through our Architecture Guild, and lead through execution and example. This is Director level Individual Contributor role that can move to include line management as the team grows. This is a hybrid position. Expectation of 60% office work. What You will Be Doing: Own system design for multitenant, multiregional deployments, aligning decisions through the Architecture Guild. Design, build, and deliver end‑to‑end features across Angular micro-frontends, Java/Spring services, REST/SOAP APIs, Kafka pipelines, and MySQL. Lead modernization efforts including micro-frontends, CI/CD automation (GitHub Actions), Infrastructure‑as‑Code, Kubernetes deployments, and expanded test automation beyond Playwright. Champion AI‑powered development workflows, experience with agentic or autonomous coding systems is a plus. Mentor engineers through code reviews, pairing, architectural guidance, and hands‑on delivery. Tech Stack: Java, Spring Boot, Angular, TypeScript, Kafka, MySQL, REST, SOAP, Kubernetes, Docker, GitHub Actions, Playwright, Hybrid Cloud Qualifications What We are Looking For: Strong ownership mindset with the ability to identify problems and drive solutions to completion. Proven full stack experience shipping and maintaining Java/Spring backends and modern frontends (Angular preferred). Solid distributed systems instincts, including multitenancy, RBAC, and multiregional trade‑offs. Platform engineering experience with CI/CD, Kubernetes/Docker, and Infrastructure‑as‑Code. Test automation experience (Playwright or similar) and sound coverage judgment. Active use of AI in daily development workflows. Clear, direct communication and the ability to influence across technical and non‑technical audiences. Required Experience: 10+ years with a bachelor’s degree, 8+ years with an Advanced Degree, or 3+ years with a PhD. Extensive experience as a hands‑on Full Stack Engineer or similar senior technical role. Experience with SQL and relational databases (MySQL or PostgreSQL). Experience with on‑prem and/or cloud platforms (AWS or GCP). Familiarity with Agile methodologies and modern DevSecOps practices. Nice to Have: Experience working in a product‑led model with UX and product partners. Background in payments, mediatech or fintech. Production experience with multitenant SaaS or multiregion platforms. Track record of establishing CI/CD and test automation practices within a team. Visa is an EEO Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.