State Director ABA

The State Director is the operational and business leader responsible for all Sunrise ABA performance within their assigned state. This role owns state-level growth, P&L, discipline, operational and scheduling optimization, intake pipelines, staffing stability, and regional performance. The State Director partners closely with Clinical Leadership (BCBA Leads) to ensure delivery of high-quality, compliant ABA services while scaling efficiently and profitably. This position requires experience in the ABA field.

This role is geared toward a strategic operator who can drive strong results, create structure, support leaders, and elevate performance across multiple regions within the state.

Key Responsibilities

• Own overall state-level P&L, margin performance, and billable hour growth.
• Lead and manage ROSS team members and support weekly, monthly, and quarterly performance targets.
• Drive operational efficiency including scheduling performance, utilization, staffing ratios, and cost-per-billable-hour.
• Ensure strong communication and execution of systems, expectations, and processes across all regions.

Growth & Market Expansion

• Oversee referral growth and outreach efforts within the state.
• Partner with Outreach/Intake teams to increase inquiry conversion rates and maintain referral relationships.
• Identify and execute expansion opportunities including new regions, centers, and partnerships.
• Support payor relationships, state-specific requirements, and contracting needs.

Staffing & People Operations

• Drive staffing stability across BTs, BCBAs, and intake/support roles.
• Forecast hiring needs based on caseload demand and growth goals.
• Partner with Talent Acquisition to support expansion hiring velocity.
• Support Regional Managers in coaching, performance management, and culture execution.

Clinical Partnership

• Work closely with State Clinical Leads/BCBA Leads.
• Ensure operational support for clinical quality, supervision, and staff development.
• Coordinate staffing, scheduling, caseload balancing, and service delivery for consistent, high-quality care.

Compliance & Quality

• Ensure compliance with licensing requirements, credentialing, audits, and documentation standards.
• Support rollout of policies, updates, and quality-improvement initiatives.
• Maintain oversight of service authorization processes and operational compliance.

Qualifications

• 2–5 years experience in ABA operations.

Leadership Qualifications

• Clear and professional communication with teams and partners.
• Solutions-oriented leadership and sound judgment.
• Conflict resolution and de-escalation skills.
• Critical thinking and risk awareness.
• Accountability and culture alignment.
• Self-starter mindset with collaborative awareness.
• Ability to perform under pressure and meet deadlines.
• Growth-minded leadership approach.

Role Qualifications

• Experience managing departments, programs, or large-scale operational projects.
• Experience leading multi-site or multi-region operations.
• Experience managing teams of 10+ interdepartmental staff.
• Background in conflict resolution and performance management.
• Experience in referral growth, outreach, or sales strategy.
• Ability to define KPIs and drive performance tracking systems.
• Strength in data analysis and operational decision-making.
• Experience managing budgets, forecasting, and P&L performance preferred.
• Familiarity with healthcare or regulated environments preferred.
• Ability to manage competing priorities in a growth-oriented organization.
• Must reside in the state of the role or be able to travel monthly if required.

Salary: $90,000—$120,000 USD