Support & Platform Maintenance Manager

🏢 Summary: Leadership role responsible for transforming technical support (L2/L3) and platform maintenance into a modern, SRE-driven operating model with advanced observability. The position focuses on stabilizing and scaling distributed systems supporting critical business processes while modernizing legacy solutions. It includes ownership of incident management, monitoring strategy, automation, and operational excellence. 🗂️ Requirements: Higher education degree, 4–6 years experience in technical support, system maintenance or IT service management roles, Minimum 3 years experience managing technical teams, Experience implementing SRE and observability standards, Practical knowledge of ITIL framework, Experience with ticketing systems, Hands-on experience with monitoring and observability tools, Knowledge of SQL Server, Knowledge of Windows Server, Very good English skills 📃 Skills: SRE, Observability, ITIL, JIRA, Grafana, Prometheus, ELK, SQL, SQLServer, WindowsServer, ITSM, DevOps, AI 🏢 Description: Poszukujemy doświadczonego lidera, który przejmie odpowiedzialność za obszar wsparcia technicznego i przeprowadzi transformację modelu pracy zespołów L2 i L3 i observability platformy. W tej roli będziesz mieć możliwość wykorzystania swojej wiedzy w celu tworzenia i rozwijania naszego produktu, ewoluując rozwiązania legacy w stronę nowoczesnych standardów oraz budując płynną synergię między inżynierią a biznesem. Jako Support & Platform Maintenance Lead staniesz na czele doświadczonego zespołu, wdrażając kulturę SRE oraz zaawansowane narzędzia observability niezbędne do monitorowania masowej wymiany danych. Twoim zadaniem będzie rozwój obecnych procesów operacyjnych w stronę pełnej stabilności i przewidywalności systemów rozproszonych obsługujących krytyczne procesy biznesowe. Będziesz mieć realny wpływ na to, jak szybko skalujemy nasz produkt przy zachowaniu najwyższej jakości usług oraz dbałości o ciągłość operacyjną naszych klientów. Profil stanowiska Wykształcenie wyższe Minimum 4-6 lat doświadczenia zawodowego na stanowiskach związanych ze wsparciem technicznym, utrzymaniem systemów lub zarządzaniem usługami IT (np. Support Manager, Service Delivery Manager, L2/L3 Lead, Platform Operations Manager) Minimum 3 lata doświadczenia w zarządzaniu zespołem technicznym, w roli lidera lub managera zespołu Doświadczenie w modernizacji procesów IT i wdrażaniu nowoczesnych standardów monitorowania (SRE, Observability) Praktyczna znajomość ITIL, systemów ticketowych (np. JIRA Service Management), narzędzi observability (np. Grafana, Prometheus, ELK Stack), SQL Server i Windows Server Bardzo dobra znajomość języka angielskiego Wysokie zdolności analityczne oraz proaktywność w identyfikowaniu obszarów do optymalizacji Umiejętność swobodnej komunikacji z kadrą zarządzającą oraz zespołami inżynieryjnymi Ponadprzeciętne zdolności organizacyjne i strukturalne podejście do problemów, umożliwiające sprawne priorytetyzowanie zadań w konkretne plany działania Mile widziane certyfikaty: ITIL/ SRE/ DevOps/ ITSM Twoje zadania Wdrożenie Incident i Problem Management, budowa bazy wiedzy, definiowanie metryk operacyjnych oraz koordynacja codziennych spotkań klasyfikacyjnych oraz prognozowanie dostępności zespołu Definiowanie metryk biznesowych platformy, projektowanie dashboardów oraz wdrożenie monitoringu procesów biznesowych we współpracy z zespołem AI R&D Automatyzacja procesów utrzymaniowych we współpracy z zespołem DevOps Wdrożenie ustrukturyzowanego cyklu utrzymania platformy, w tym zdefiniowania stałych okien na aktualizacje i poprawki systemowe Zaprojektowanie modelu on-call dla L3 Nadzór nad jakością procesów ticketowych i realizacją założeń SLA/KPI Raportowanie statusu usług do zarządu oraz merytoryczne wsparcie zespołu operacyjnego Koordynacja pracy podległego zespołu wsparcia technicznego i utrzymania platformy w celu zapewnienia ciągłości działania systemów Operacyjne wsparcie projektów skalowania infrastruktury w odpowiedzi na potrzeby biznesowe Priorytetyzacja zadań i przekładanie problemów na konkretne plany działania Współpraca z zespołami wdrożeniowymi, QA, compliance oraz consultingu i sprzedaży Dla Ciebie Realny wpływ na tempo skalowania produktu i budowanie procesów od podstaw - to rola, w której definiujesz model od triażu przez eskalację po observability Rozwój kompetencji liderskich poprzez zarządzanie pracą zespołów oraz wpływ na rozwój merytoryczny i budowanie kultury wysokiej jakości usług Możliwość rozwoju w strukturach globalnego software house’u, dostęp do unikalnej wiedzy i projektów o dużej skali Współpraca z różnymi zespołami kompetencyjnymi, w tym AI R&D oraz Platform Core Dostęp do zaawansowanych narzędzi AI oraz Google Workspace Prywatna opieka medyczna w Allianz - dostęp do specjalistów i badań diagnostycznych dla Ciebie i Twoich najbliższych System kafeteryjny - możesz wybrać pełne dofinansowanie do karty Multisport czy przeznaczyć środki na kulturę, wypoczynek lub sport i zakupy Możliwość pracy w modelu hybrydowym po okresie wdrożenia (2 dni pracy zdalnej, 3 dni pracy z biura) Współpraca z różnymi zespołami kompetencyjnymi, która pozwoli Ci na poznanie nowych technologii i poszerzenie wiedzy w obszarze IT Profesjonalny rozwój zawodowy, realny wpływ na podejmowane decyzje biznesowe Udogodnienia dla rowerzystów/ rowerzystek (stojaki, szatnie, rowerownie, stacja naprawcza), a dla tych, co do pracy docierają samochodem – naziemny i podziemny parking

🏢 Summary: Senior SRE/DevOps Technical Lead role focused on building and operating advanced SRE and observability platforms in a regulated banking environment. The position drives automation, reliability, and performance of highly available systems while leading CI/CD and monitoring initiatives. It combines hands-on technical expertise with leadership of international engineering teams. 🗂️ Requirements: 8+ years of experience in SRE, DevOps, or similar roles, Strong automation and scripting experience, Proficiency in CI/CD pipelines, Experience with observability and monitoring tools, Experience maintaining highly available, low-latency systems, Experience in regulated industries (banking, fintech, insurance), Ability to work from Krakow office at least 6 days per month, Fluent English, Legal right to work in Europe 📃 Skills: Python, Go, Bash, CI/CD, AppDynamics, Grafana, Splunk, OpenTelemetry, SRE, DevOps 🏢 Description: Empower uptime and reliability — lead the next wave of observability and automation excellence! Krakow-based opportunity with hybrid work model, allowing up to 3 remote days per week. As a Senior SRE/DevOps Technical Lead , you will be working for our client, a global leader in the banking and financial services industry. You will spearhead efforts to build and operate cutting-edge SRE and observability platform solutions, ensuring system reliability, automation, and performance across a highly regulated environment. This role offers a pivotal leadership position that drives innovation and engineering ownership within a diverse international team. Your main responsibilities: Lead and develop the delivery capability for SRE/observability platform solutions, fostering excellence in automation, reliability, and monitoring. Build and maintain highly available, low-latency systems aligned with banking industry standards. Drive automation and scripting initiatives utilizing Python, Go, Bash, and other technologies. Manage and optimize CI/CD pipelines and observability/monitoring stacks such as AppDynamics, Grafana, Splunk, and OpenTelemetry. Ensure optimal system performance and reliability across global operations. Collaborate effectively with international teams across different time zones. Provide technical leadership, mentorship, and guidance to team members. You're ideal for this role if you have: 8+ years of experience in SRE, DevOps, or similar leadership roles. Strong automation and scripting skills (Python, Go, Bash, etc.). Proficiency in CI/CD pipelines and observability/monitoring tools. Proven experience maintaining highly available, low-latency systems in regulated industries such as banking, fintech, or insurance. Ability to work in the Krakow office at least 6 days per month. Fluent English communication skills for global team collaboration. It is a strong plus if you have: (optional) Certifications related to DevOps, SRE, or cloud platforms. Language Required for the role: Fluent English Eligibility for the role: Only candidates with an existing legal right to work in Europe will be considered for this role. #MAKEYourCareerBETTER Interested? Apply now and include your CV (preferably in English) along with a statement confirming your consent to the processing and storage of your personal data.

🏢 Summary: Senior Site Reliability Engineer role focused on building and standardizing SRE practices across a hybrid AWS and on-prem infrastructure. The position centers on ensuring scalability, resilience, and high availability of high-frequency, data-intensive platforms through observability, automation, and Kubernetes optimization. You will define SLOs, enhance monitoring architecture, and drive reliability culture across engineering teams. 🗂️ Requirements: 5+ years experience in SRE, DevOps, or Infrastructure Engineering supporting distributed production systems, Bachelor’s degree in Computer Science, Computer Engineering, or related field (or equivalent experience), Deep expertise in Grafana, Prometheus, Loki, and Tempo (OpenTelemetry), Strong production experience with Docker and Kubernetes, Experience managing hybrid infrastructure (AWS and on-premises), Proficiency in at least one language: Python, Go, or Bash, Hands-on experience with CI/CD pipelines and Infrastructure-as-Code, Experience defining and managing SLOs and SLAs, Willingness to participate in on-call rotation 📃 Skills: AWS, Kubernetes, Docker, Prometheus, Grafana, Loki, Tempo, OpenTelemetry, Python, Go, Bash, CI/CD, IaC, Git, Hypervisors 🏢 Description: About the Client Our client is a premier, global investment management firm operating at the intersection of finance and technology. Known for their sophisticated, data-intensive systems, they build and maintain high-performance platforms that process massive volumes of market and operational data. To support their expanding footprint, they are looking for a senior-level Site Reliability Engineer (SRE) who will take ownership of shaping, standardizing, and scaling their SRE frameworks and reliability culture from the ground up. The Role In this role, you will serve as a foundational force for SRE practices, partnering directly with Cloud, Infrastructure, and Software Engineering squads. You will work across a hybrid infrastructure (combining advanced AWS cloud environments and physical on-premises servers) to guarantee the scalability, resilience, and maximum uptime of critical, high-frequency transactional platforms. Core Responsibilities SRE Evangelism: Design, implement, and champion core reliability principles, helping technology teams adopt sustainable scaling practices. Observability Architecture: Implement, scale, and maintain end-to-end monitoring, telemetry, and distributed tracing systems utilizing Prometheus, Grafana, Loki, and Tempo (OpenTelemetry framework). Kubernetes Optimization: Establish best-practice configurations for containerized workloads, ensuring applications running on Kubernetes are highly resilient, cost-effective, and performant. Incident Management & Culture: Participate in a balanced, shared on-call rotation (averaging one week per month). Automation & Engineering: Build custom tooling and CI/CD pipelines to automate routine tasks, system health checks, and rapid disaster recovery workflows. SLO/SLA Definition: Partner with product and engineering teams to define, monitor, and enforce Service Level Objectives (SLOs) and Error Budgets. What We Look For Experience: 5+ years of hands-on experience in a dedicated SRE, DevOps, or Infrastructure Engineering role supporting complex, distributed production systems. Education: A Bachelor’s degree in Computer Science, Computer Engineering, or a related technical discipline (or equivalent practical experience). Observability Expertise: Deep, subject-matter knowledge of modern monitoring stacks, specifically Grafana, Prometheus, Loki, and Tempo (OTel). Orchestration & Containers: Strong, production-grade expertise in containerization (Docker) and orchestration (Kubernetes). Hybrid Infrastructure: Experience navigating hybrid models—managing both cloud services (AWS preferred) and physical on-premise hardware resources. Scripting/Coding: Proficiency in writing clean, maintainable code in at least one scripting or programming language (e.g., Python, Bash, or Go) to build reliable automation. Methodologies: Solid grounding in CI/CD concepts, infrastructure-as-code (IaC), and agile development processes. Soft Skills: Excellent verbal and written communication skills, with a proven ability to convey complex infrastructure and reliability concepts to both technical and non-technical stakeholders. What We Offer Stable Employment: Full-time employment contract ( Umowa o Pracę - UoP ). Tax Optimization: Eligibility for creative tax-deductible costs ( KUP - Koszty Uzyskania Przychodu). Financial Reward: Highly competitive base salary accompanied by a generous annual performance bonus . Comprehensive Health: Premium private medical care package that fully includes dental coverage (stomatologia) . Wellness & Lifestyle: MultiSport card to keep you active and healthy. Daily Perks: Pre-funded lunch card for your daily meals. Tech Stack at a Glance Cloud & Virtualization: AWS, Kubernetes, Docker, On-Premises Hypervisors Observability: Prometheus, Grafana, Loki, Tempo, OpenTelemetry (OTel) Languages: Python, Go, Bash CI/CD & Automation: Git-based pipelines, Configuration Management, IaC

🏢 Summary: Leadership role responsible for managing and developing an SRE team supporting critical global IT services and business platforms. The position focuses on driving reliability, scalability, performance, and security through automation, observability, and engineering best practices. The role includes ownership of SRE processes, technical direction, and collaboration across product and architecture teams. 🗂️ Requirements: Minimum 3 years of experience managing engineering teams, Experience building or transforming high-performing SRE or Engineering teams, Strong knowledge of automation and scripting/programming, Experience with CI/CD processes, Practical experience with monitoring and observability tools, Experience maintaining high-availability, low-latency systems, Experience working in regulated environments, Experience working in Agile methodologies, Very good command of English 📃 Skills: Python, Go, Bash, CI/CD, Grafana, Splunk, AppDynamics, OpenTelemetry, SRE, Agile 🏢 Description: Team Lead Site Reliability Engineering (SRE) Kraków | Model hybrydowy O stanowisku Poszukujemy doświadczonego Team Leada Site Reliability Engineering, który obejmie odpowiedzialność za rozwój i prowadzenie zespołu SRE wspierającego krytyczne usługi IT oraz platformy biznesowe o globalnym zasięgu. Osoba na tym stanowisku będzie odpowiadać za zarządzanie całym cyklem realizacji zadań zespołu – od przyjmowania i priorytetyzacji zgłoszeń, przez planowanie i realizację prac, aż po raportowanie wyników. Będzie również wyznaczać kierunek techniczny, wdrażać najlepsze praktyki inżynierskie oraz budować kulturę ciągłego doskonalenia. Stanowisko wymaga ścisłej współpracy z architektami, Product Ownerami, zespołami produktowymi oraz operacyjnymi w celu zwiększania niezawodności, wydajności, skalowalności i bezpieczeństwa kluczowych usług IT. Zakres obowiązków Zarządzanie zespołem Site Reliability Engineering odpowiedzialnym za utrzymanie i rozwój krytycznych usług oraz platform wspieranych przez dostawców zewnętrznych. Odpowiedzialność za pełny proces realizacji prac zespołu: od przyjmowania zgłoszeń, przez ich priorytetyzację, po dostarczenie rezultatów i raportowanie. Współpraca z Product Ownerami przy definiowaniu i wdrażaniu wskaźników niezawodności (SLO, SLI, SLA). Wspieranie zespołów produktowych we wdrażaniu najlepszych praktyk SRE i niezawodności w całym cyklu życia oprogramowania. Rozwijanie obszaru monitoringu i obserwowalności systemów oraz wdrażanie narzędzi zwiększających niezawodność i efektywność operacyjną. Definiowanie oraz egzekwowanie standardów inżynierskich i operacyjnych, obejmujących dokumentację, code review, kontrolę jakości i procedury operacyjne. Mentoring, coaching i rozwój kompetencji członków zespołu. Budowanie kultury ciągłego doskonalenia oraz wysokiej jakości dostarczanych rozwiązań. Analiza wyników i wdrażanie usprawnień wpływających na efektywność zespołu i stabilność środowisk produkcyjnych. Wymagania Must have Minimum 3 lata doświadczenia w zarządzaniu zespołami inżynierskimi oraz wyznaczaniu kierunku technicznego w środowisku korporacyjnym. Udokumentowane doświadczenie w budowaniu lub transformacji zespołów w wysokowydajne organizacje SRE lub Engineering. Bardzo dobra znajomość automatyzacji oraz języków skryptowych/programistycznych (Python, Go, Bash lub podobnych). Doświadczenie z procesami CI/CD. Praktyczna znajomość narzędzi monitoringu i observability, takich jak Grafana, Splunk, AppDynamics, OpenTelemetry lub podobnych. Doświadczenie w utrzymaniu systemów o wysokiej dostępności i niskich opóźnieniach w środowiskach regulowanych (np. sektor finansowy, fintech, ubezpieczenia). Silne umiejętności analityczne i rozwiązywania problemów. Bardzo dobra znajomość języka angielskiego w mowie i piśmie. Doświadczenie w pracy zgodnie z metodykami Agile. Umiejętność samodzielnej pracy oraz efektywnej współpracy w międzynarodowym środowisku. Wysoko rozwinięte umiejętności komunikacyjne, dokumentacyjne oraz poczucie odpowiedzialności za dostarczane rozwiązania. Mile widziane Doświadczenie w utrzymaniu i rozwoju usług IT opartych o rozwiązania dostawców zewnętrznych. Znajomość zagadnień związanych z compliance, zarządzaniem ryzykiem oraz regulacjami obowiązującymi w sektorze usług finansowych. Co oferujemy Możliwość realnego wpływu na rozwój i strategię obszaru Site Reliability Engineering. Pracę przy krytycznych systemach o dużej skali i wysokich wymaganiach dotyczących dostępności. Współpracę z międzynarodowymi zespołami ekspertów. Środowisko nastawione na rozwój technologiczny, automatyzację i ciągłe doskonalenie. Atrakcyjne warunki zatrudnienia oraz możliwość rozwoju kariery w organizacji o globalnym zasięgu. Benefity: LuxMed, MyBenefit Co zyskasz dzięki aplikacji na ofertę Antal? Gdy Twoja aplikacja zostanie rozpatrzona pozytywnie (zostaniesz zaproszony/a do procesu), otrzymasz wsparcie Konsultanta/Konsultantki, który/a utrzyma z Tobą stały kontakt (mailowo lub telefonicznie), pomoże Ci przygotować się do rozmowy rekrutacyjnej z przyszłym pracodawcą oraz zatroszczy się o jakość procesu rekrutacyjnego, w którym aktualnie bierzesz udział. Kim jesteśmy? Jesteśmy liderem rekrutacji specjalistów i menedżerów oraz doradztwa w obszarze HR. Marka obecna jest w 35 krajach, w Polsce działa od 1996 roku. Przez ten czas zbudowaliśmy wiele karier kandydatów, dzięki elastycznemu i kompleksowemu podejściu do wszystkich rekrutacji. Antal tworzy ponad 130 profesjonalnych konsultantów ds. rekrutacji, którzy są oni nie tylko skutecznymi rekruterami, ale także wykwalifikowanymi doradcami, specjalizującymi się zarówno w zakresie wybranego sektora, jak i stanowiska. Sprawdź inne aktualne oferty pracy na: https://antal.pl/dla-kandydata Zaobserwuj nasz profil na LinkedIn: https://www.linkedin.com/company/antalpoland

🏢 Summary: DevOps / SRE role focused on scaling and standardizing observability across a large enterprise environment with over 160 applications. The position involves integrating systems with a central observability model, defining SRE standards, and supporting teams in monitoring, logging, and metrics across cloud and enterprise platforms. The role is horizontal and advisory, emphasizing enablement, architecture guidance, and end-to-end visibility. 🗂️ Requirements: Minimum 5 years experience as SRE or DevOps Engineer in enterprise environments, Strong knowledge of Microsoft Azure core services and cloud architecture, Hands-on experience with Prometheus and Grafana, Practical knowledge of distributed tracing, centralized logging, metrics and visualization, Basic experience with Kubernetes deployment and container management, Practical experience with OpenTelemetry instrumentation, Experience defining and monitoring SLO and SLI, Fluent English 📃 Skills: Azure, Prometheus, Grafana, Kubernetes, OpenTelemetry, SLO, SLI, Loki, Dynatrace, Datadog, NewRelic, AppDynamics, ServiceNow, Logscale, LQL, GCP, Python, PowerShell, SAP, Oracle, Salesforce 🏢 Description: Do zespołu Observability poszukujemy doświadczonej osoby na stanowisko DevOps / SRE , który odegra kluczową rolę w skalowaniu i standaryzacji rozwiązań observability w dużej organizacji o złożonym krajobrazie technologicznym. Projekt koncentruje się na ujednoliceniu monitoringu, logowania i metryk dla ponad 160 aplikacji działających w wielu obszarach technologicznych (kilka niezależnych domen / „towerów”), obejmujących zarówno środowiska chmurowe, jak i rozbudowane systemy klasy enterprise. Rola ma charakter horyzontalny i enablementowy, jej celem jest wspieranie zespołów produktowych i utrzymaniowych w integracji systemów z centralnym modelem observability oraz współtworzenie i promowanie wspólnych standardów SRE / DevOps w skali całej organizacji. 💡 TWOJA ROLA: Analiza lokalnych rozwiązań monitoringowych i mapowanie ich do wspólnego modelu SRE. Definiowanie i promowanie standardów observability (naming, schematy danych, konwencje). Udział w PoC / pilotach (zbieranie metryk, konfiguracja, testy wysyłki danych do Azure). Wsparcie zespołów w interpretacji danych observability (RCA, SLO/SLA, diagnostyka). Współpraca z zespołami produktowymi, zespołami utrzymaniowymi oraz vendorami. Budowanie widoczności end-to-end dla krytycznych procesów biznesowych. Integracja systemów dziedzinowych z centralnym modelem observability. Doradztwo architektoniczne. 🔍 CZEGO OCZEKUJEMY OD CIEBIE? Minimum 5-letnie doświadczenie w roli SRE / DevOps Engineer w środowiskach enterprise. Znajomość platformy Microsoft Azure w zakresie core services oraz podstaw architektury chmurowej. Bardzo dobra znajomość narzędzi monitoringu i observability, w szczególności Prometheus i Grafana. Praktyczna znajomość observability : distributed tracing, centralne logowanie, metryki i wizualizacja. Podstawowa znajomość Kubernetes w zakresie deploymentu oraz zarządzania kontenerami. Praktyczna znajomość OpenTelemetry (OTel) w zakresie instrumentacji aplikacji. Doświadczenie w definiowaniu, wdrażaniu oraz monitorowaniu SLO / SLI. Biegła znajomość języka angielskiego. Mile widziane: Doświadczenie w pracy z rozbudowanymi systemami vendorowymi (takimi jak SAP , Oracle , Salesforce lub innymi platformami klasy enterprise). Doświadczenie z narzędziami klasy enterprise observability: Dynatrace, Datadog, New Relic, AppDynamics. Podstawowa znajomość ServiceNow w zakresie zarządzania incydentami i zmianami. Doświadczenie z Logscale zarządzanie logami, zapytania i analiza (LQL). Praktyczne doświadczenie z Loki - centralne logowanie. Podstawowa znajomość GCP, Python i Powershell . ✨ OFERUJEMY: 🤖 Nowoczesny proces rekrutacji z AI Rekruterem (AIR) - podczas aplikacji możesz odbyć rozmowę z wirtualnym rekruterem 24/7, bez czekania na telefon, z natychmiastowym feedbackiem i możliwością powtórzenia rozmowy (liczy się ostatnia wersja). Finalną decyzję zawsze podejmuje Rekruter Connectis. Uczestnictwo w spotkaniach integracyjnych oraz meetupach technologicznych, umożliwiających dzielenie się wiedzą i doświadczeniem. Wsparcie dedykowanej osoby kontaktowej z Connectis, dostępnej w celu pomocy w sprawach związanych z projektem. Stabilne i długoterminowe zatrudnienie w firmie o ugruntowanej pozycji na rynku. 100% zdalnie. Pełna praca zdalna, bez konieczności dojazdów. Możliwość rozwoju w nowoczesnym, dynamicznym środowisku IT. 5000 PLN za polecenie znajomych do naszych projektów. Szybki, zdalny proces rekrutacyjny. Dziękujemy za wszystkie zgłoszenia. Pragniemy poinformować, że skontaktujemy się z wybranymi osobami. 12821/NS

🏢 Summary: Senior Site Reliability Engineer role focused on ensuring reliability, performance, and resilience of enterprise products by bridging infrastructure and software engineering. The position involves hands-on Java/Spring Boot code fixes, Kubernetes-based container operations, incident response, and proactive architecture improvements. The engineer drives automation, observability, and security best practices across the SDLC. 🗂️ Requirements: 5+ years experience in SRE or Platform Engineering, Strong proficiency in Java, Strong proficiency in Spring Boot, Experience with Hibernate, Experience with Jenkins, Ability to read, analyze and fix application code, Hands-on experience with Docker, Hands-on experience with Kubernetes, Deep knowledge of Linux systems, Strong understanding of networking, Experience with distributed systems, Experience with monitoring and observability tools, Bachelor’s degree in Computer Science, Systems Engineering or equivalent experience 📃 Skills: Java, Spring, Hibernate, Jenkins, Docker, Kubernetes, Linux, Networking, Prometheus, Grafana, Splunk 🏢 Description: We are looking for an experienced Senior Site Reliability Engineer to join our team and oversee the reliability, resilience, and performance of our core enterprise products. In this role, you will bridge the gap between infrastructure operations and software engineering. You won't just react to alerts - you will proactively analyze system architecture, build automation, and dive deep into the application code (Java/Spring Boot) to fix bugs and eliminate issues at their root. Responsibilities: Architecture & Reliability: Understand the end-to-end product topology from both infrastructure and application perspectives. Identify bottlenecks, scale limitations, and unstable components, driving long-term resolutions before they impact production. Incident Response & RCA: Respond to outages, provide L3 on-call technical support (on rotation), and perform blameless Root Cause Analysis (RCA) to implement permanent fixes. Hands-on Engineering: Address defects, perform code bug fixes directly in production, and recommend architectural improvements during incident analysis. Security & Vulnerability Management: Oversee vulnerability management for applications and containers, manage patching processes, ensure compliance, and monitor certificate expirations and renewals according to global best practices. SRE Advocacy & SDLC: Represent the SRE organization in design reviews, capacity planning, and operational readiness exercises. Partner closely with development teams to embed reliability best practices early in the SDLC. Automation & Mentoring: Build automation tools to reduce manual toil and improve efficiency. Spread SRE culture, create standard documentation, and provide technical mentorship to junior team members. System Health: Oversee the production environment by tracking availability, applying learnings from observability tools, and becoming a Subject Matter Expert (SME) on core issuing products. Min requirements: Experience: 5+ years of experience in Site Reliability Engineering (SRE) or Platform Engineering roles. Software Engineering: Strong proficiency in Java, Spring Boot, Hibernate , and Jenkins. Ability to read, analyze, and fix application code. Containerization: Hands-on expertise with Docker and container orchestration using Kubernetes . Infrastructure: Deep knowledge of Linux systems, networking, and distributed architectures. Observability: Strong understanding of monitoring, logging, and observability tools (e.g., Prometheus, Grafana, Splunk). Education: Bachelor’s degree in Computer Science, Systems Engineering, or equivalent practical experience. Soft Skills: Excellent problem-solving abilities and strong communication skills. Would be a plus: Infrastructure as Code & Cloud: Hands-on experience with tools like Terraform or Ansible, alongside familiarity with major public cloud providers (AWS, GCP, or Azure). Advanced Networking & Service Mesh: Knowledge of service mesh technologies (e.g., Istio, Linkerd) for traffic management, security, and observability in microservices architectures. Industry Experience: Previous background in the FinTech, payments, or banking sectors, with an understanding of high-security compliance standards (e.g., PCI-DSS). We offer: Opportunity to work on bleeding-edge projects Work with a highly motivated and dedicated team Competitive salary Flexible schedule Benefits package - medical insurance, sports Corporate social events Professional development opportunities Well-equipped office About us: Grid Dynamics (NASDAQ: GDYN) is a leading provider of technology consulting, platform and product engineering, AI, and advanced analytics services. Fusing technical vision with business acumen, we solve the most pressing technical challenges and enable positive business outcomes for enterprise companies undergoing business transformation. A key differentiator for Grid Dynamics is our 8 years of experience and leadership in enterprise AI , supported by profound expertise and ongoing investment in data , analytics , cloud & DevOps , application modernization and customer experience . Founded in 2006, Grid Dynamics is headquartered in Silicon Valley with offices across the Americas, Europe, and India.

🏢 Summary: Senior DevOps / SRE role focused on ensuring reliability, scalability, security, and performance of a cloud-native AWS platform. The position centers on infrastructure automation, CI/CD, Kubernetes operations, observability, and implementing SRE best practices to support highly available production systems. You will lead incident management, optimize cloud costs, and drive continuous improvement of platform resilience. 🗂️ Requirements: 5+ years in DevOps/SRE/Cloud/Platform Engineering, Strong Linux administration and troubleshooting, Production experience with Kubernetes, Experience with CI/CD tools, Expertise in Infrastructure as Code, Hands-on experience with AWS, Strong networking fundamentals, Experience with monitoring and logging tools, Scripting skills (Bash or Python) 📃 Skills: AWS, Kubernetes, Docker, Helm, Terraform, Ansible, CloudFormation, Linux, GitLab, Jenkins, GitHub, Azure, Prometheus, Grafana, ELK, Datadog, Splunk, Bash, Python, TCP/IP, DNS 🏢 Description: We are looking for a Senior DevOps / Site Reliability Engineer (SRE) to ensure the reliability, scalability, performance, and security of our platform and cloud infrastructure. You will play a key role in building and operating cloud-native systems, improving observability, automating operations, implementing SRE best practices (SLOs/SLIs), and supporting development teams to deliver highly available services. Key Responsibilities Design, implement, and maintain highly available and scalable infrastructure on AWS. Own and improve the reliability of production systems using SRE principles (SLO, SLI, error budgets). Build and manage CI/CD pipelines to support fast and safe software delivery. Develop and maintain Infrastructure as Code (IaC) using Terraform, Ansible, CloudFormation, etc. Manage and optimize container orchestration platforms (Kubernetes, Docker, Helm). Implement and maintain monitoring, logging, and alerting solutions (Prometheus, Grafana, ELK, Datadog, Splunk). Lead incident response, perform root cause analysis, and write postmortems to drive continuous improvement. Improve system performance, capacity planning, scaling strategies, and disaster recovery processes. Collaborate closely with development teams to improve deployment strategies and system resilience. Implement security best practices (IAM, secret management, vulnerability scanning, patching). Define operational standards, runbooks, documentation, and best practices for platform reliability. Participate in on-call rotation and provide senior-level support for critical production issues. Key Responsibilities (5 Main Missions) The DevOps / SRE lead will be responsible for the stability and evolution of the platform. Your role is structured around five main areas: Mission 1: AWS Infrastructure Management (Build & Run) Mission 2: CI/CD and Deployment Automation Mission 3: Monitoring, Observability, and Alerting: Global Monitoring , Log Management , Application Monitoring , Business Analytics Mission 4: Incident Management, Resilience, and Security Mission 5: FinOps and AWS Cost Optimization Key Requirements 5+ years of experience in DevOps / SRE / Cloud Infrastructure / Platform Engineering. Strong expertise in Linux systems administration and troubleshooting. Proven experience with Kubernetes in production environments. Strong experience with CI/CD tools (GitLab CI, Jenkins, GitHub Actions, Azure DevOps). Solid knowledge of Infrastructure as Code (Terraform highly preferred). Experience with AWS cloud platforms. Strong understanding of networking fundamentals (TCP/IP, DNS, load balancing, reverse proxies). Experience with observability tools: monitoring, metrics, logging, tracing. Strong scripting skills (Bash, Python, or similar). French advanced level. Nice to Have Experience with additional cloud platforms (Azure, GCP). Strong understanding of networking fundamentals.

🏢 Summary: Hands-on Site Reliability Engineer role focused on ensuring stability, scalability, and observability of a mission-critical distributed risk and analytics platform in hybrid cloud environments. The position centers on production reliability, incident response, automation, and continuous improvement of monitoring and deployment processes. You will collaborate with engineering teams to strengthen system resilience, performance, and operational standards. 🗂️ Requirements: Strong Java experience in distributed systems, Experience with observability and monitoring tools, Hands-on experience with hybrid cloud environments (preferably GCP), Experience with CI/CD pipelines and automation tools, Solid knowledge of Linux systems administration, Understanding of RDBMS fundamentals, Experience with job schedulers (e.g., Control-M), Ability to lead incident response and root-cause analysis 📃 Skills: Java, Grafana, Prometheus, Loki, OpenTelemetry, GCP, Jenkins, Ansible, Linux, SQL, Control-M, CI/CD 🏢 Description: We’re looking for a seasoned Site Reliability Engineer to support a high‑performance, mission‑critical risk and analytics platform used across global trading and finance environments. You’ll play a key role in ensuring the stability, scalability, and observability of complex distributed systems running across hybrid cloud infrastructure. In this role, you’ll take ownership of production reliability driving incident response, conducting root‑cause analysis, improving monitoring capabilities, and delivering automation that reduces operational toil. You’ll work closely with development teams, platform engineers, and service management leads to strengthen resilience, refine processes, and enhance the engineering culture around availability and performance. This is a hands on technical position suited to someone who thrives in high‑throughput environments, communicates clearly, and enjoys solving deep engineering problems in real time. Core Responsibilities Maintain and improve the reliability, uptime, and performance of distributed applications. Lead incident response, triage complex issues, coordinate recoveries, and deliver structured post‑incident reviews. Enhance observability—designing and evolving monitoring, alerting, logging, and tracing frameworks. Drive continuous improvement across automation, deployment processes, and service stability. Collaborate with cross‑functional teams to influence architecture, design, and operational standards. Support CI/CD pipelines, environment configuration, and vulnerability remediation. Contribute to a knowledge‑driven culture through documentation, tooling, and best‑practice adoption. Required Skills & Experience Strong Java background with proven experience supporting or developing distributed systems. Observability tooling expertise (Grafana, Prometheus, Loki, OpenTelemetry or similar). Hands‑on with hybrid cloud environments , ideally with GCP or another major cloud provider. CI/CD and automation experience (e.g., Jenkins, Ansible). Solid understanding of Linux , RDBMS fundamentals , and job schedulers (e.g., Control‑M or equivalents). Strong analytical mindset with a methodical approach to troubleshooting. Excellent communication skills and comfort working in Agile teams.

🏢 Summary: Staff Engineer role focused on leading the design, evolution, and reliability of a high-scale distributed backend platform that generates and distributes real-time customer offers. The position combines deep hands-on backend engineering with architectural leadership in event-driven systems. It emphasizes scalability, performance, observability, and operational excellence in a complex production environment. 🗂️ Requirements: Experience owning complex backend systems end-to-end in scalable production environments, Proven experience designing and operating distributed systems, Strong backend engineering expertise in Java, Solid understanding of JVM performance, Hands-on experience with Apache Kafka, Hands-on experience with Spring Boot and/or Vert.x, Hands-on experience with Redis, Hands-on experience with OpenSearch or Elasticsearch, Experience with observability tools such as Datadog, Grafana, or Kibana, Strong system design skills in event-driven and asynchronous architectures, Knowledge of concurrency and non-blocking system design, Experience with scalability, resiliency, and fault-tolerance strategies, Experience debugging production incidents in distributed environments 📃 Skills: Java, JVM, Kafka, Spring, Vert.x, Redis, OpenSearch, Elasticsearch, Datadog, Grafana, Kibana, Kubernetes 🏢 Description: ABOUT THE ROLE We are looking for a passionate and highly experienced Staff Backend Engineer to help lead the design, development, reliability, and evolution of a complex distributed backend platform. This role is ideal for someone who enjoys going deep into understanding both the technical and business context behind problems, not just implementing solutions mechanically. We value engineers who are curious, proactive, and driven by learning - people who enjoy experimenting, challenging assumptions, and troubleshooting complex systems until the root cause is fully understood. As a Staff Backend Engineer, you will provide technical leadership across architecture, engineering practices, and platform evolution while remaining hands-on when needed. You will help teams make better technical decisions, raise engineering standards, simplify complex systems, and create solutions that balance business needs with long-term platform health. We're looking for someone who is comfortable working in ambiguity, treats failure as an opportunity to learn, welcomes constructive feedback, and leads through collaboration, ownership, and execution rather than authority. ABOUT YOUR FUTURE PLATFORM TEAM We build and operate a critical backend platform that generates, validates, and distributes customer-facing offers across multiple markets in real time. The system sits at the intersection of pricing, configuration, compliance, and localization - where milliseconds matter, correctness is non-negotiable, and small mistakes can have large-scale impact. Our systems apply complex configuration and licensing rules, handle market and event-level blocking, manage multi-language localization, and transform raw pricing data into customer-ready offers consumed across the ecosystem. We process high-throughput event streams, deal with constantly changing data, and solve problems that require both strong engineering fundamentals and deep domain understanding. Success means no incorrect or missing offers in production, near real-time reflection of pricing and configuration changes, fully compliant offers across jurisdictions, and seamless multi-language experiences for customers. Our ecosystem is built around: Event streaming and backbone: Apache Kafka Backend services: Java 23+ with Spring Boot and Vert.x (we are continuously evolving toward highly reactive, asynchronous, and event-driven architecture) State and performance optimization: Redis Search and analytics: OpenSearch / Elasticsearch Observability and operations: Datadog, Grafana, Kibana Runtime and scalability: Kubernetes-based containerized infrastructure We are actively evolving our platform toward more reactive, asynchronous, and event-driven architectures, making this an exciting environment for engineers who enjoy distributed systems, performance, concurrency, and real-time data processing challenges. WHAT YOU'LL DO Technical Leadership Leading architecture and design discussions for scalable, resilient distributed systems Collaborating with Architects and senior engineers to define solution approaches and evaluate new technologies through spikes and PoCs Improving and simplifying existing system designs while maintaining high engineering standards for performance, correctness, and maintainability Maintaining a strong engineering bar across quality, scalability, and maintainability Platform Reliability & Engineering Excellence Proactively identifying scalability, reliability, and performance risks across the platform Leading debugging and root cause analysis for complex production incidents Improving observability, monitoring, alerting, and operational readiness Driving technical debt reduction and continuous platform improvement Promoting best practices across event-driven systems, resiliency patterns, performance optimization, testing, automation, and CI/CD Team Enablement & Collaboration Supporting day-to-day technical coordination within the team and contributing to incident handling and engineering discussions Mentoring engineers through design reviews, code reviews, and hands-on technical guidance Supporting cross-team collaboration and helping troubleshoot integration and platform issues Encouraging a culture of collaboration, clarity, and shared ownership Actively participating in engineering communication channels and helping unblock others Delivery & Execution Working closely with Product, Engineering Managers, and Architects to translate ideas into executable technical solutions Helping define and break down EPICs and technical initiatives in Jira Driving clarity in ambiguous or complex technical initiative Ensuring alignment between short-term delivery needs and long-term platform evolution WHAT WE'RE LOOKING FOR Required Experience: Experience owning complex backend systems end-to-end in scalable production environments Proven experience designing and operating distributed systems Strong backend engineering expertise in Java, with solid understanding of JVM performance Hands-on experience with: Apache Kafka and event-driven architectures Spring Boot and/or Vert.x Redis for low-latency and stateful use cases OpenSearch / Elasticsearch for querying and analytics Observability tools such as Datadog, Grafana, or Kibana Strong system design skills, including: Event-driven and asynchronous architectures Concurrency and non-blocking system design Scalability, resiliency, and fault-tolerance strategies Evaluating trade-offs between latency, throughput, and consistency Experience debugging production incidents in distributed environments Strong communication skills and ability to influence technical decisions across teams Proactive mindset with strong ownership and accountability Comfortable working in complex, fast-paced engineering environments Collaborative approach and willingness to support and mentor others Nice to Have: Kubernetes and cloud-native infrastructure experience Experience building internal platforms or shared engineering frameworks SRE mindset and operational excellence practices Experience with real-time or high-throughput data systems Experience leading cross-team technical initiatives WHAT SUCCESS LOOKS LIKE Teams rely on you for technical direction and practical problem-solving The platform becomes more reliable, scalable, and easier to operate over time Production incidents decrease due to proactive engineering and improved system design Cross-team dependencies are better coordinated and easier to manage Engineering quality and consistency improve across services and squads Engineers grow technically through your mentorship and guidance WHAT WE OFFER Competitive salary aligned with your experience, expertise, and impact A collaborative, inclusive, and fast-paced engineering environment where ideas are welcomed, ownership is encouraged, and continuous learning is valued Hybrid work policy 4 weeks of Workation (T&C apply) Benefits package - 800 PLN net (B2B)/gross (UOP) monthly with access to the cafeteria platform (private medical care, insurances, sports card) Training budget ICAS assistance program that can provide help and guidance during challenging moments. Our office provides complimentary snacks and drinks; on Mondays, we serve complimentary breakfast. Team and office social events throughout the year Free parking for bicycles and motorcycles Free gym in the building Equipment: MacBook Pro + smartphone (iPhone 16/17 or Samsung Galaxy S25)

🏢 Summary: Technical leadership role combining hands-on DevOps/SRE engineering with team management to build and operate large-scale GPU infrastructure for AI workloads. Focused on infrastructure automation, reliability, observability, and high-performance networking across complex production environments. Responsible for shaping IaC standards, CI/CD, and operational excellence for software-defined, GPU-based platforms. 🗂️ Requirements: 8+ years in DevOps, SRE, or Platform Engineering, 3+ years in technical leadership role, Experience with large-scale infrastructure automation, Proficiency in Infrastructure as Code tools, Experience with GitOps and CI/CD, Hands-on experience with Kubernetes, Experience with GPU technologies, Scripting or programming in Python, Go, or Bash, Experience with bare-metal provisioning, Knowledge of observability and monitoring tools, Understanding of distributed systems reliability, Experience with high-performance networking technologies, Ability to lead technical discussions and mentor engineers, English proficiency at communicative level 📃 Skills: Terraform, Ansible, Pulumi, Crossplane, GitOps, Kubernetes, NVIDIA, MIG, Python, Go, Bash, Prometheus, Grafana, Loki, OpenTelemetry, RDMA, InfiniBand, RoCE, CI/CD 🏢 Description: About the role We are looking for a Lead DevOps Engineer to provide technical leadership for DevOps and Site Reliability Engineering practices supporting large-scale GPU infrastructure used for AI training and inference workloads. This role combines hands-on engineering with team leadership. You will be responsible for shaping automation standards, improving platform reliability, and leading a team working on software-defined infrastructure, high-performance networking, observability, and operational excellence across complex production environments. Responsibilities Lead, mentor, and support a team of DevOps and SRE engineers working across the full lifecycle of GPU infrastructure platforms Design and implement Infrastructure as Code solutions for provisioning and managing bare-metal GPU servers, networking, storage, and cluster orchestration components Build and improve CI/CD pipelines for infrastructure, platform services, and internal tooling Develop and maintain monitoring, logging, alerting, and observability solutions for large-scale GPU environments Define and track SLIs/SLOs , improve incident response processes, and contribute to post-incident reviews and long-term reliability improvements Work closely with Infrastructure, Networking, Facilities, and AI/ML teams to ensure stable and scalable platform operations Automate operational processes such as cluster scaling, firmware and BIOS updates, hardware diagnostics, and capacity planning Support DevSecOps practices, including infrastructure hardening, vulnerability management, and compliance automation Identify operational inefficiencies and reduce repetitive manual work through automation Evaluate and introduce new tools and solutions related to GPU infrastructure, orchestration, and cloud-native operations Requirements 8+ years of experience in DevOps, SRE, Platform Engineering , or a similar area At least 3 years of experience in a technical lead, lead engineer, or team leadership role Strong practical experience with infrastructure automation in large-scale or complex production environments Very good knowledge of Terraform, Ansible, Pulumi, Crossplane , or similar Infrastructure as Code tools Experience with GitOps , configuration management, and CI/CD practices Hands-on experience with Kubernetes Experience working with GPU-related technologies such as NVIDIA GPU Operator, device plugins, MIG, or time-slicing Good scripting or programming skills in Python, Go, or Bash Experience with bare-metal provisioning, infrastructure automation, or data center environments Good knowledge of observability tools such as Prometheus, Grafana, Loki, and OpenTelemetry Good understanding of distributed systems reliability and production incident management Experience with high-performance networking technologies such as RDMA, InfiniBand, or RoCE will be a strong advantage Ability to lead technical discussions, support team development, and communicate effectively with both technical and business stakeholders English proficiency at least at a communicative level is required, as you will be working in an international team Nice to have Experience in AI infrastructure, HPC environments, hyperscale infrastructure, or data center operations Familiarity with orchestration and scheduling tools such as Slurm, Ray, Run:ai, KServe , or Kubernetes-based schedulers Experience integrating telemetry from power, cooling, or environmental systems Experience building internal platforms or self-service tools for engineering or research teams Understanding of security, compliance, and audit requirements in regulated or security-sensitive environments What we offer Benefits package Opportunity to shape the DevOps and SRE foundation for advanced GPU infrastructure supporting AI workloads Real impact on the scalability, reliability, and operational standards of next-generation compute environments Collaboration with experienced engineers across infrastructure, platform, and AI domains A dynamic environment with space for ownership, technical leadership, and professional growth