Staff Product Manager, Enterprise Business Applications (Remote)

🏢 Summary: Hybrid Staff Product Manager role leading the application of AI across enterprise business systems, driving automation and data integrity within Salesforce, FinancialForce, and related SaaS platforms. The position combines strategic product ownership with hands-on GenAI prototyping to validate and scale AI-driven workflow solutions. Focused on integrating LLM and RAG capabilities into real-world business processes such as Order-to-Cash. 🗂️ Requirements: 8+ years Product Management for Enterprise Applications or Business Systems, Experience delivering features within Salesforce, FinancialForce, or Namely ecosystems, Hands-on GenAI prototyping using AI-native tools, Understanding of LLM constraints and RAG integration in business workflows, Deep experience with Salesforce AI (Einstein) or Namely, Knowledge of Order-to-Cash (O2C) and revenue operations, Ability to define AI accuracy standards and error budgets, Experience building prototypes integrating enterprise APIs 📃 Skills: Salesforce, FinancialForce, Namely, Einstein, GenAI, LLM, RAG, APIs, Cursor, Replit 🏢 Description: Staff Product Manager, Enterprise Business Applications (Hybrid 2-3 days per week onsite) Overview: This role leads the application of AI across Weedmaps’ enterprise systems, combining product ownership with hands-on experimentation to transform how business processes operate. The individual will prototype, validate, and scale AI-driven solutions across Salesforce, FinancialForce, and other platforms, focusing on automating complex workflows and improving data consistency. Success in this role requires both strategic judgment and technical fluency—using AI-native tools to rapidly test ideas and drive clarity for engineering teams. This role is a critical bridge between emerging AI capabilities and real-world business impact. The impact you'll make: Enterprise AI Roadmap: Own a roadmap that prioritizes AI-powered enhancements specifically for SaaS Ecosystems (Salesforce, FinancialForce, Namely) and internal business process automation Workflow Integration: Partner with business units to identify manual bottlenecks in Finance, HR, and Sales applying AI to automate complex Order-to-Cash processes, etc. Implementation Prototyping: Use AI-native tools (Cursor, Replit) to build and iterate on functional prototypes that validate how AI agents interact with standard and proprietary enterprise APIs Operational Standards: Define 'Error Budgets' and accuracy standards for AI outputs within business-critical systems, ensuring brand voice and data integrity are maintained Golden Set Curation: Create and version-control "Golden Sets"—definitive datasets derived from our internal enterprise data—to grade AI performance in real-world business scenarios What you've accomplished: Experience: Staff level: 8+ years; Principal level: 12+ years of experience in Product Management for Enterprise Applications or Business Systems Analyst Domain Expertise: Proven track record of delivering high-impact features within SFDC, FinancialForce, or Namely ecosystems Technical Literacy: Mandatory hands-on experience using GenAI tools (vibe-coding) to turn prompts into small prototypes in a constrained environment, then use that artifact to validate requirements and reduce ambiguity for Engineering AI Application: Understanding of LLM constraints (context windows, hallucinations) specifically as they relate to integrating RAG implementations into functional business workflows Platform Mastery: Deep experience with Salesforce AI (Einstein) or Namely Business Transformation: Knowledge of Order-to-Cash (O2C) transformation and revenue operations The base pay range for this position is $177,441 - $193,800 per year 2026 US Benefits for Full Time, Regular Employees: Physical Health (Medical, Dental & Vision) 100% employer-paid premium for employees Up to 80% coverage for dependents Company HSA contribution with the High Deductible Health Plan 401(k) Retirement Plan (employer will match contribution up to 3.5% of employee contribution) Basic Life, Voluntary Life and AD&D Insurance options Supplemental, voluntary benefits Student Loan Repayment/529 Education Savings with a monthly company contribution FSA (Medical, Dependent, Transit and Parking) Voluntary Life and AD&D Insurance Critical Illness Insurance Accident Insurance Short- and Long-term Disability Insurance Pet Insurance Identity theft protection Legal access to a network of attorneys PTO, paid sick leave, and company holidays (including a 2026 holiday shutdown) Paid parental leave Why Work at Weedmaps? Life at Weedmaps means innovation and heart. Come join us if you care about the plant, the people who love it, and are ready to let your talent shine. We foster a bustling and collaborative culture that revolves around an environment that focuses on the benefits of weed, and the community that supports it. You too can have a hand in shaping the industry’s future; ready to roll with us? See how we’ve grown—our journey, leadership team, and what’s next at Weedmaps.com/corporate About Weedmaps: Founded in 2008, we’ve grown from a small startup to a global leader in the cannabis industry. Our dedication to transparency, education, and community has set us apart, and today, we proudly serve cannabis to consumers and businesses in the U.S. and worldwide. “Freedom to choose. Freedom to access. Freedom to enjoy.” Notice to prospective Weedmaps job applicants: Our team has been made aware of incidents involving LinkedIn, Telegram, and Facebook accounts impersonating Weedmaps recruiters. These individuals are attempting to use our company name to solicit payment from prospective candidates interested in applying for jobs at our company. Our team is actively working to combat these attempts, but in the meantime, please be mindful of the following: Our recruiters will always communicate with candidates through an @weedmaps.com email address. CORRECT: jlebowski@weedmaps.com INCORRECT: jlebowski@gmail.com Our recruiters will NEVER ask for or attempt to solicit payment from applicants in order to apply, interview, or work for Weedmaps. If you are interested in a role at Weedmaps, please apply through our established channels. Weedmaps Careers Page or LinkedIn If you are unsure if a communication is legitimate, please contact our recruitment team at talentops@weedmaps.com and they will happily confirm for you. Thank you for your vigilance and we appreciate your interest in working with us! Weedmaps is an equal opportunity employer and makes employment decisions on the basis of merit. The Company prohibits unlawful discrimination against employees or applicants based on race (including traits historically associated with race, such as hair texture and protective hairstyles), religion and religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, military status, veteran status, uniformed service member status, sexual orientation, transgender identity, citizenship status, pregnancy, or any other consideration made unlawful by federal, state, or local laws. The Company also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. Our company uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Applicants are entitled to reasonable accommodations under the terms of the Americans with Disabilities Act and applicable state/local laws, unless the accommodation presents undue hardship. Please email us at peopleoperations at weedmaps.com if you would like to confidentially discuss a potential accommodation during the interview process.

🏢 Summary: Lead the strategy and execution of AI-driven recommendation and personalization features for an e-commerce platform, leveraging advanced recommendation systems and generative AI. Own the product roadmap, data-driven optimization, and cross-functional delivery of AI-powered experiences across web and mobile. Drive innovation in product discovery, personalized content, and AI-enabled search and chat functionalities. 🗂️ Requirements: 7+ years Product Ownership in e-commerce or consumer software, Bachelor’s Degree, Expertise in collaborative, content-based, and hybrid recommendation systems, Experience with generative AI models in production environments, Strong knowledge of machine learning for personalization, Experience with API integrations for AI services, Proficiency in data analysis and SQL, Hands-on experience with A/B testing and multivariate experimentation, Experience defining and managing product roadmaps, Experience working in Agile/Scrum environments, Understanding of UX/UI principles for digital products 📃 Skills: CollaborativeFiltering, ContentBasedFiltering, HybridModels, MachineLearning, GenerativeAI, LLMs, Diffusion, APIs, SQL, GoogleAnalytics, ABTesting, MultivariateTesting, VertexAI, SageMaker, Bedrock, OpenAI, VectorDatabases, PromptEngineering, Agile, Scrum, UX, Wireframing 🏢 Description: Job Summary: The Senior Product Manager – Recommendations & AI will lead the evolution of our e-commerce platform's personalization and AI-driven experiences. This role will focus on leveraging advanced recommendation algorithms and generative AI to deliver highly relevant and engaging customer journeys across all platforms (desktop, mobile web, and app). You will be responsible for analyzing data, defining a strategic roadmap, and driving the implementation of AI-powered features that enhance product discovery, personalization, and overall customer satisfaction. This role requires close collaboration with cross-functional teams, including engineering, data science, UX/UI, and marketing, to ensure seamless integration and execution of AI initiatives. Job Expectations: Drive AI-Powered Personalization: Lead the development and optimization of AI-driven recommendation systems, leveraging generative AI to create personalized content and experiences that enhance product discovery and conversion. Generative AI Innovation: Explore and implement innovative applications of generative AI, including personalized product descriptions, tailored content generation, and AI-powered chat/search functionalities. Data-Driven Optimization: Analyze user behavior, performance metrics, and A/B testing results to identify opportunities for optimization and improvement of recommendation and AI features. Product Roadmap & Strategy: Define and prioritize the product roadmap for AI-driven recommendations and personalization, aligning with overall business objectives and customer needs. User Research & Insights: Conduct user research and analyze customer feedback to inform product decisions and ensure a customer-centric approach to AI development. Cross-Functional Collaboration: Collaborate with engineering, data science, UX/UI, and marketing teams to define requirements, design solutions, and ensure successful product launches. Product Requirements & Design: Document detailed product requirements, user stories, and design specifications for AI-powered features, ensuring clear communication and alignment across teams. Agile Development: Actively participate in agile development processes, including sprint planning, daily stand-ups, and retrospectives. The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice. Knowledge, Skills, and Abilities: Required: Deep understanding of e-commerce personalization techniques, including collaborative filtering, content-based filtering, and hybrid recommendation systems. Proven experience with generative AI models (LLMs, diffusion models, etc.) and their application in e-commerce or related fields. Strong understanding of API integrations for AI services. Proficiency in data analysis and interpretation, with experience using tools like Google Analytics, SQL, or similar. Expertise in A/B testing and multivariate experimentation to drive data-driven decision-making. Strong understanding of machine learning concepts and their application to recommendation systems and personalization. Experience in defining and managing product roadmaps and prioritizing features based on business impact and customer value. Excellent communication and collaboration skills, with the ability to effectively communicate complex technical concepts to non-technical stakeholders. Strong understanding of UX/UI principles and best practices, with the ability to contribute to design discussions and wireframing. Experience working in an Agile/Scrum environment. Customer first mentality. Preferred: Experience with cloud-based AI platforms (e.g., Google Cloud AI or Vertex AI, AWS SageMaker or Bedrock, OpenAI Enterprise). Experience with personalization platforms. Experience with vector databases. Experience with prompt engineering. Experience Requirements: Generally requires seven (7) or more years of Product Ownership within an e-commerce or consumer software setting. Education Requirements: Bachelor’s Degree required. A Computer Science or similar technical degree is preferred. #LI-JC1The anticipated pay scale for this position can be found below, however the pay range applicable to you may vary by geographic location based on where the job is located or where you work. The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and experience within the industry, education, etc. iHerb, LLC is a multi-state employer and this pay scale may not reflect positions that work in other states or locations.Employees (and their families) that meet eligibility criteria as outlined in applicable plan documents are eligible to participate in our medical, dental, vision, and basic life insurance programs and may enroll in our company’s 401(k) plan. Employees will also be eligible for Time Off and Paid Sick Leave pursuant to the company’s policies. Employees will enjoy paid holidays throughout the calendar year. Eligibility requirements for these benefits will be controlled by applicable plan documents. Hired applicant may be awarded Restrict Stock Units and receive annual bonuses pursuant to eligibility and performance criteria defined in the respective plan documents and policies. For more information on iHerb benefits, visit us at iHerbBenefits.com.Anticipated Pay Scale:$177,000—$220,000 USD Staffing Agency Submission Notice iHerb does not accept unsolicited 3rd party ("Agency") candidates. If you are an Agency, please send any requests to be considered as a supplier in our Vendor Management System to staffingvendors@iherb.com. Do not contact iHerb employees directly. If requested to work on a role, any Agency candidates would be presented through the internal recruiting organization. About iHerbiHerb is on a mission to make health and wellness accessible to all. We offer Earth’s best-curated selection of health and wellness products, at the best possible value, delivered with the most convenient experience.We’re the world’s largest eCommerce platform dedicated to vitamins, minerals, and supplements, and other health and wellness products. For more than 25 years, we’ve been making it simple for people all over the world to purchase the highest quality products. From supplements to skincare to grocery items, we ship over 50,000 products, from over 1,800 brands direct to our customers in 180+ countries.Our vision is to become the #1 destination for health and wellness across the world.With a passion for wellness and a mind for innovative solutions, iHerb team members share a vision for a healthier world that drives them each day. Our 5 Shared Values unite our global team: Focus on the Customer · Empower Our People · Be Entrepreneurial & Pivot Quickly · Embrace Diversity & Inclusion · Strive for Simplicity iHerb BenefitsAt iHerb, we are dedicated to offering programs designed to help our employees and their families stay healthy, live well, and plan for their financial future. Built on a strong foundation, our programs provide options and upgrades with flexibility, protection, and security in mind. For the comprehensive benefits list, visit www.iHerbBenefits.com. For our international team members, you may be eligible for benefits depending on the country where you are employed. The Talent Acquisition Partner/local HR representative will go over the benefits you are eligible for. iHerb is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. iHerb provides equal employment opportunities to all applicants for employment and prohibits discrimination and harassment.