ServiceNow HRSD Developer

🏢 Summary: The offer is for a ServiceNow Developer role focused on designing, configuring, and implementing ServiceNow solutions for international clients, particularly in German-speaking environments. The position involves platform development, integrations, and end-to-end solution delivery across key ServiceNow modules. It requires hands-on technical expertise and collaboration within Agile project teams. 🗂️ Requirements: Minimum 3 years of professional experience as a ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Experience with JavaScript and Glide API, Experience with REST and SOAP integrations, Experience with Flow Designer and IntegrationHub, Knowledge of ITSM processes and ServiceNow architecture, Experience working in Agile environments, Good command of German and English 📃 Skills: ServiceNow, JavaScript, Glide, Flow, IntegrationHub, REST, SOAP, ITSM, ITOM, HRSD, CSM, CMDB, MID, API, ServiceNowStudio, Agile 🏢 Description: Are you passionate about ServiceNow development and ready to work on international client projects? For our growing digatus team in Wrocław, we are looking for a motivated ServiceNow Developer with German language proficiency who enjoys platform development, technical problem-solving, and working in international client environments. Your Tasks As a ServiceNow HR Service Delivery (HRSD) Developer, you will design, configure, customize, and implement ServiceNow solutions for our clients. Your responsibilities include: Developing, configuring, and customizing ServiceNow applications and modules Implementing solutions across areas such as ITSM, HRSD, ITOM, CSM, CMDB, workflows, and integrations Creating and maintaining business rules, client scripts, UI policies, flows, forms, reports, and dashboards Supporting integrations with third-party systems using APIs, REST/SOAP, MID Server, and other ServiceNow integration capabilities Translating business and technical requirements into scalable ServiceNow solutions Collaborating with consultants, architects, project managers, QA, and client stakeholders Supporting testing, troubleshooting, documentation, deployment, and release activities Ensuring clean code, platform best practices, maintainability, and upgrade readiness Your Profile You bring solid ServiceNow development experience and enjoy working in international project environments. You should have: Professional experience as a ServiceNow Developer , ideally 3+ years Strong knowledge of ServiceNow platform development and configuration Experience with JavaScript, Glide API, Flow Designer, IntegrationHub, REST/SOAP integrations, and ServiceNow Studio Good understanding of ITSM processes and ServiceNow platform architecture Experience with Agile delivery methods Structured, solution-oriented, and reliable working style Strong analytical and problem-solving skills Good command of German and English , both written and spoken Nice to Have ServiceNow certifications, e.g. CIS HRSD , CSA, CAD, CIS ITSM, CIS ITOM ITIL Foundation certification Experience with CMDB, Discovery, Event Management, Performance Analytics, Service Portal, or advanced integrations Knowledge of automated testing, ATF, DevOps, or CI/CD approaches within ServiceNow Experience in international enterprise projects or managed service environments What We Offer A growing international team within the digatus group Exciting ServiceNow projects for enterprise clients Opportunity to work with German-speaking clients and international delivery teams Professional development and ServiceNow certification opportunities A collaborative, hands-on working culture with short decision-making paths Flexible working models and an attractive workplace in Wrocław Join digatus in Wrocław and help us develop modern ServiceNow solutions for our clients.

🏢 Summary: Role supporting the implementation of ServiceNow HR Service Delivery for a global manufacturing organization, focused on analysis, requirements gathering, and validation of technical solutions. The position involves close collaboration with project management and global teams to ensure compliance with ServiceNow best practices. It is aimed at an experienced IT professional contributing to HRSD platform development and documentation. 🗂️ Requirements: Minimum 5 years experience in IT, HR systems or implementation projects including ServiceNow HRSD, Experience with ServiceNow HR Service Delivery implementations, Ability to analyze technical concepts and work with technical documentation, Experience in gathering and translating business requirements into technical solutions, Knowledge of ServiceNow best practices and official documentation, Experience in project documentation and technical documentation preparation, ServiceNow certifications including micro-certifications, Fluent English, Fluent Polish, Residence in Poland 📃 Skills: ServiceNow, HRSD, ITIL, Documentation, BusinessAnalysis, RequirementsEngineering, ProjectManagement, English, Polish 🏢 Description: Dołącz do projektu realizowanego dla międzynarodowej organizacji produkcyjnej wdrażającej platformę ServiceNow HR Service Delivery. Poszukujemy osoby, która będzie wspierać rozwój nowoczesnych usług HR oraz współpracować z globalnym zespołem projektowym i partnerem wdrożeniowym. To rola dla osoby analitycznej, komunikatywnej i zainteresowanej rozwojem w obszarze ServiceNow HRSD, która chce zdobywać wiedzę i mieć realny wpływ na kształt budowanego rozwiązania. Twoje zadania Wsparcie Project Managera w realizacji projektu wdrożenia ServiceNow HR Service Delivery Analiza i ocena koncepcji pod kątem zgodności i wykonalności Weryfikowanie proponowanych rozwiązań w oparciu o oficjalną dokumentację ServiceNow oraz najlepsze praktyki platformowe Zbieranie, analiza i dokumentowanie wymagań biznesowych zgłaszanych przez działy HR Przygotowywanie materiałów wspierających proces decyzyjny oraz dokumentacji projektowej i technicznej Budowanie wiedzy wewnętrznej dotyczącej platformy HRSD oraz dokumentowanie wypracowanych rozwiązań Wymagania Minimum 5 lat doświadczenia zawodowego w obszarze IT, systemów HR lub projektów wdrożeniowych, w tym HRSD ServiceNow Umiejętność analizy koncepcji technicznych oraz pracy z dokumentacją techniczną Ekspertyza w obszarze zbierania wymagań biznesowych oraz przekładania ich na potrzeby implementacji technicznej Znajomość najlepszych praktyk formułowania harmonogramu prac i potrzebnych zasobów dla biznesu Bardzo dobra znajomość języka angielskiego oraz płynna znajomość języka polskiego Ważne certyfikaty z obszaru ServiceNow, w tym mikrocertyfikaty Wymagane przebywanie na terenie Polski Benefity, które czekają na Ciebie: Tytuł Great Place to Work od 2015 roku - to dzięki opiniom pracowników otrzymujemy tytuł i wdrażamy nowe pomysły Stabilność zatrudnienia - 2,1 MLD PLN przychodu, brak długów, od 2006 roku na rynku Dzielimy się zyskiem z pracownikami - od 2022 roku przeznaczyliśmy na ten cel już ponad 76 milionów PLN Bogaty pakiet benefitów - prywatna opieka zdrowotna, platforma kafeteryjna, zniżki na samochody i więcej Komfortowe miejsce pracy - pracuj w naszych biurach klasy A lub zdalnie Dziesiątki fascynujących projektów dla prestiżowych marek z całego świata 1 000 000 PLN rocznie na Twoje pomysły - taką kwotą wspieramy pasje i akcje wolontariackie naszych pracowników Stawiamy na Twój rozwój - meetupy, webinary, platforma szkoleniowa i blog technologiczny – Ty wybierasz Fantastyczna atmosfera stworzona przez wszystkich Sii Power People Dołącz do zespołu Sii – rozwijaj umiejętności, zdobywaj doświadczenie i buduj karierę!

🏢 Summary: Role focused on operational ownership and continuous development of the ServiceNow platform with strong emphasis on HR Service Delivery (HRSD). The position combines hands-on development, integrations, and platform governance with stakeholder coordination and ITSM process alignment. It ensures platform stability, scalability, and continuous improvement in line with business and ITIL standards. 🗂️ Requirements: Professional experience in ServiceNow development or technical consulting, Strong hands-on experience with ServiceNow HRSD, Experience with ITSM processes (Incident, Change, Problem, Request, Major Incident), Experience in ServiceNow development and configuration, Experience with REST and SOAP integrations, Knowledge of Agile methodologies and DevOps practices, Ability to translate business requirements into user stories, Experience with release management, testing, and deployment, Fluent English 📃 Skills: ServiceNow, HRSD, ITSM, ITOM, CMDB, CSM, REST, SOAP, JavaScript, DevOps, Agile, ITIL, IntegrationHub, PerformanceAnalytics, ServicePortal 🏢 Description: For our growing digatus team in Wrocław, we are looking for a ServiceNow Developer / Technical Consultant with strong HR Service Delivery (HRSD) experience who takes ownership of ServiceNow platform operations, service quality and continuous improvement. In this role, you act as the interface between business stakeholders, technical teams, service delivery, and clients. You ensure that the ServiceNow platform supports operational needs, remains stable and scalable, and continuously evolves in line with business priorities. Your Tasks As a ServiceNow Developer / Technical Consultant , you will be responsible for the operational ownership and continuous development of the ServiceNow platform and related services. Your responsibilities include: Taking operational ownership of the ServiceNow platform, including service quality, stability, and continuous improvement Support of DevOps approach (e.g. incidents, test case creation, peer testing, continuous improvements) Development & configuration (e.g. workflows, business rules & scripts, portals & workspaces, custom apps) Integrations expertise using REST/SOAP APIs with HR enterprise systems (e.g. monitoring and enhancements) Translating business and service requirements into clear user stories, acceptance criteria, and delivery priorities Acting as the central interface between stakeholders, ServiceNow developers, consultants, architects, service delivery managers, and business users Supporting the design, implementation, and optimization of ServiceNow modules such as HRSD, ITSM, ITOM, CMDB, CSM, and Service Portal Ensuring that ServiceNow processes support operational excellence, ITIL best practices, and client-specific service requirements Monitoring platform performance, usage, incidents, change requests, and service KPIs Coordinating platform releases, upgrades, cloning activities, testing, and deployment planning Supporting incident, problem, change, request, and major incident processes from a platform ownership perspective Ensuring proper documentation of processes, configurations, decisions, user stories, and operational handovers Driving platform governance, standardization, maintainability, and upgrade readiness Identifying risks, dependencies, improvement opportunities, and automation potential Supporting stakeholder communication, service reviews, workshops, and decision-making processes Working closely with delivery teams to ensure high-quality, timely, and business-oriented outcomes Your Profile You combine ServiceNow knowledge with strong ownership, communication skills, and a structured delivery mindset. You should have: Professional experience as a Product Owner, ServiceNow Developer, ServiceNow Consultant, Business Analyst, or similar role Seasoned hands-on ServiceNow developer / technical consultant with strong HR Service Delivery (HRSD) experience of the ServiceNow platform Good knowledge of ITSM processes , especially Incident, Change, Problem, Request, and Major Incident Management Experience in backlog management, prioritization, stakeholder management, and requirement clarification Ability to translate business needs into actionable requirements and user stories Understanding of Agile delivery methods, release planning, testing, and continuous improvement Strong analytical, organizational, and communication skills A proactive, solution-oriented mindset with strong ownership mentality Ability to work independently and coordinate across multiple teams and stakeholders Good command of English , both written and spoken Nice to Have Experience with ServiceNow modules such as ITOM, CMDB, HRSD, CSM, Service Portal, Performance Analytics, or IntegrationHub ServiceNow certifications, e.g. Certified System Administrator, CIS HRSD, CIS ITSM, CIS ITOM or Product Owner-related certifications ITIL Foundation certification Experience in managed service environments, IT operations, or enterprise service management Good command of German or other foreign languages Experience working with international clients and distributed delivery teams What We Offer A growing international team within digatus polska Opportunity to take ownership of ServiceNow operational excellence and platform development Exciting client environments and international ServiceNow delivery projects Collaboration with experts from consulting, development, operations, and managed services Professional development and certification opportunities Flexible working models and an attractive workplace in Wrocław A hands-on, team-oriented culture with short decision-making paths Join digatus polska in Wrocław and help us drive operational excellence on the ServiceNow platform.

🏢 Summary: Remote Lead ServiceNow Developer role focused on designing, developing, and deploying scalable ServiceNow solutions for federal government projects. The position involves leading integrations, workflow automation, platform security, and Agile delivery while mentoring development teams. Requires extensive ServiceNow expertise, federal clearance eligibility, and strong experience with integrations, scripting, and cloud environments. 🗂️ Requirements: Active DHS Public Trust clearance or higher, U.S. citizenship, 9+ years of ServiceNow development and administration experience, ServiceNow Certified System Administrator (CSA), Experience with ServiceNow App Engine and custom application development, Experience with Service Portal development and widget customization, Experience integrating external systems using REST and SOAP APIs, Experience leading development teams, Experience working in Agile environments, Experience with CI/CD and DevOps practices, Experience with AWS, Strong JavaScript and GlideScript scripting skills 📃 Skills: ServiceNow, ITSM, ITOM, HRSD, JavaScript, GlideScript, AngularJS, HTML, CSS, REST, SOAP, MID, IntegrationHub, FlowDesigner, AppEngine, ServicePortal, RBAC, Jira, Azure, DevOps, CI/CD, AWS, Scrum, Kanban 🏢 Description: LightFeather is seeking a highly skilled Lead ServiceNow Developer to play a critical role in designing, developing, and deploying ServiceNow solutions for federal government projects. This role requires deep technical expertise, strong leadership, and the ability to drive the successful implementation of ServiceNow applications while ensuring optimal performance, security, and scalability. The ideal candidate will have extensive experience in ServiceNow platform architecture, development, integrations, and workflow automation, along with the ability to lead teams in an Agile environment. This is a Full Time, Remote Position. Salary: $90,000–$115,000 annually, based on experience Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Public Trust level security clearance Responsibilities: - Lead the design, configuration, development, and deployment of ServiceNow applications, ensuring alignment with business requirements and industry best practices. - Develop, customize, and enhance ServiceNow modules, including but not limited to ITSM, ITOM, HRSD, App Engine, and Service Portal. - Create and manage complex workflows, business rules, UI policies, ACLs, and automation scripts using JavaScript, GlideScript, and Flow Designer. - Develop custom widgets and UI components for the Service Portal using AngularJS, HTML, CSS, and JavaScript. - Lead integration efforts with external systems using REST APIs, SOAP APIs, MID Server, Integration Hub, and third-party connectors. - Ensure platform security, compliance, and best practices, including role-based access controls (RBAC) and data governance policies. - Mentor and lead a team of ServiceNow developers, providing guidance, technical oversight, and best practices for efficient solution delivery. - Collaborate with stakeholders and business analysts to translate requirements into scalable, maintainable ServiceNow solutions. - Troubleshoot and resolve platform issues, optimize system performance, and conduct root cause analysis. - Work within an Agile framework (Scrum/Kanban), participating in sprint planning, backlog grooming, and daily stand-ups. - Document technical solutions, workflows, and architecture designs for internal knowledge sharing and client handover. Required Qualifications and Skills: - Active DHS Public Trust clearance or higher. - 9+ years of hands-on experience with ServiceNow platform development and administration. - ServiceNow Certified System Administrator (CSA). - Strong expertise in ServiceNow App Engine and custom application development. - Advanced knowledge of ServiceNow Service Portal Development, including widget customization and UI scripting. - Experience integrating ServiceNow with external systems using REST, SOAP, and third-party APIs. - Proven ability to lead development teams and ensure efficient, high-quality solution delivery. - Experience working in Agile environments with tools like Jira or Azure DevOps. - Experience with CI/CD pipelines and DevOps practices for ServiceNow application deployment. - Experience working with Amazon Web Services (AWS). - Strong scripting skills in JavaScript, GlideScript, and Flow Designer. - Excellent communication skills with the ability to present technical concepts to both technical and non-technical audiences. - Strong leadership and mentoring skills, with experience managing development teams. - Exceptional problem-solving, analytical thinking, and troubleshooting abilities. - Excellent stakeholder management, communication, and presentation skills. - Conflict resolution expertise to mitigate risks and ensure project success. Preferred: - Experience with HR Service Delivery (HRSD) solutions within ServiceNow. - Deep expertise in ServiceNow platform architecture and solution design. - Experience with scripting languages such as JavaScript, GlideScript, and UI policies/business rules. - Proficiency in designing and implementing complex integrations using Integration Hub and external APIs. LightFeather is an Equal Opportunity Employer. We consider all qualified applicants for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, veteran status, genetic information, or any other status protected by applicable federal, state, or local law.

🏢 Summary: Offer for an experienced ServiceNow Developer to develop and modernize the ServiceNow platform in the ITSM area, including enterprise integrations and migration to Flow Designer architecture. The role involves backend development, process automation, and integration with external systems such as SAP. The project is delivered for a large construction and real estate client operating in the Swiss and German markets. 🗂️ Requirements: Minimum 5 years of experience as ServiceNow Developer, Strong experience in ServiceNow platform development and configuration, Very good knowledge of JavaScript, Hands-on experience with Glide API, Script Includes, Business Rules, Expertise in Flow Designer, flows and subflows creation, Experience with ITSM modules: Incident, Request, Change, Service Catalog, Experience with REST and SOAP integrations, Experience with MID Server and IntegrationHub, Experience with SAP integrations, ServiceNow CAD and CIS ITSM certification, Residence in Poland, Fluent Polish language 📃 Skills: ServiceNow, ITSM, CSM, JavaScript, GlideAPI, ScriptIncludes, BusinessRules, FlowDesigner, REST, SOAP, MIDServer, IntegrationHub, SAP, Incident, Request, Change, ServiceCatalog, CAD, CIS-ITSM 🏢 Description: Dołącz do projektu realizowanego dla jednej z czołowych firm z branży budowlanej i nieruchomości działającej na rynku szwajcarskim i niemieckim. Organizacja odpowiada za rozwój nowoczesnej infrastruktury, budowę obiektów mieszkaniowych i komercyjnych oraz realizację zaawansowanych projektów infrastrukturalnych, w tym tunelowych. Poszukujemy ServiceNow Developera, który wesprze rozwój i modernizację platformy ServiceNow, ze szczególnym uwzględnieniem obszaru ITSM oraz integracji enterprise. Twoje zadanie Rozwój i konfiguracja rozwiązań na platformie ServiceNow w obszarze ITSM oraz dalsze wsparcie dla modułów CSM Tworzenie i utrzymywanie komponentów backendowych z wykorzystaniem JavaScript, Glide API, Script Includes oraz Business Rules Migracja istniejących procesów z Workflow Editor do nowoczesnej architektury opartej o Flow Designer Projektowanie skalowalnych flowów i subflowów zgodnie z najlepszymi praktykami oraz standardami nazewnictwa Rozwijanie i utrzymywanie integracji z systemami zewnętrznymi, w tym SAP oraz IntegrationHub Współpraca z administratorami, Product Ownerami i zespołami biznesowymi przy projektowaniu i wdrażaniu rozwiązań z wykorzystaniem biegłej znajomości języka angielskiego Wymaganie Minimum 5 lat doświadczenia w roli ServiceNow Developera w obszarze rozwoju i konfiguracji platformy Bardzo dobra znajomość JavaScript oraz technologii ServiceNow, w tym Glide APIs, Script Includes i Business Rules Ekspertyza z zakresu Flow Designer, tworzenia flowów, subflowów oraz automatyzacji procesów Biegłość w pracy z modułami ITSM, w szczególności Incident, Request, Change oraz Service Catalog Praca z integracjami REST/SOAP, MID Server oraz IntegrationHub w środowisku enterprise Posiadanie certyfikatu ServiceNow CAD oraz CIS ITSM lub innej pokrewnej certyfikacji ServiceNow Wymagane przebywanie na terenie Polski oraz płynna znajomość języka polskiego

🏢 Summary: Remote full-time ServiceNow Developer role supporting federal clients by building and enhancing custom ServiceNow applications and integrations in enterprise environments. The position involves high-code development, platform architecture support, Agile collaboration, and performance optimization across multiple ServiceNow instances. Requires eligibility for Secret clearance and extensive ServiceNow development experience. 🗂️ Requirements: 5+ years of ServiceNow development experience, Experience with ServiceNow Suite tools, Knowledge of ITSM, Asset Management, Configuration Management, ITIL/ITSM, PMP or PRINCE2, Experience with Agile/Scrum methodologies, Ability to develop custom ServiceNow applications and scripts, Experience translating business requirements into technical solutions, Experience with enterprise application implementation and support, Experience analyzing large data sets and data modeling, U.S. citizenship required, Ability to obtain and maintain Secret security clearance 📃 Skills: ServiceNow, ITSM, ITIL, PMP, PRINCE2, Agile, Scrum, JavaScript, ACLs, Workflow, ServiceCatalog, ServicePortal, IncidentManagement, KnowledgeBase, DataAnalysis, Modeling 🏢 Description: LightFeather is seeking a ServiceNow Developer with a strong focus on supporting federal clients with modern web technologies. This position offers the opportunity to build custom, high-code solutions that enhance user experiences and system integration across enterprise environments. The ideal candidate is passionate about ServiceNow, eager to grow their technical capabilities, and thrives in a fast-paced, client-facing setting. Major responsibilities include helping design, configure, develop, and implement baseline and custom applications and enhancements in ServiceNow. They will also provide architectural input and help maintain stability of the overall platform by ensuring the appropriate design and development standards are always used. Salary: $120,000–$140,000 annually, based on experience level. Clearance Requirement: U.S. citizenship is required for this position due to federal contract requirements and the need to obtain and maintain a Secret-level security clearance. Responsibilities: - Work independently and as a technical team member - Work in multiple instances and domains, supporting internal and external customers - Utilize an Agile/Scrum methodology to manage development work - Advise functional and admin teams on design, development and overall ServiceNow best practices - Collaborate with business, systems, and Technology partners in business analysis meetings to develop business and systems requirements - Solution and develop requested enhancements to existing ServiceNow applications - Script Business Rules, Script Includes, Client Scripts, ACLs, Workflow Activities, etc. - Facilitate and support the rollout of new application and enhancements in ServiceNow - Analyze system performance issues and determine performance enhancements Required Qualifications and Skills: - 5+ years of experience as a ServiceNow Developer - Strong familiarity and working knowledge of ServiceNow Suite of tools (Service Catalog, Service Portal, Reports, Incident and Knowledge Base, etc.) - Demonstrable ability to communicate and listen well with business and technical people - Proven developer independent of the ServiceNow platform, with strong analytical and problem-solving skills - Demonstrated competency with IT Service Management, Asset and Configuration Management, ITIL/ITSM, PMP/PRINCE2 practices - Experience working on project teams that leverage Agile/Scrum - Experience with system/software engineering lifecycle principles, translating requirements into functional and technical solutions, application implementation and support, enterprise monitoring - Experience working with large data sets and performing data analysis/modeling to help facilitate and inform management decisions Preferred: - ServiceNow CAD (Certified Application Developer) Why Join: - Work on mission-critical solutions for federal clients - Opportunity to collaborate with experienced industry professionals

🏢 Summary: Senior ServiceNow Engineer role focused on designing, building, and operating scalable ITSM and SPM solutions while consolidating the platform and modernizing integrations. The position involves end-to-end development, automation, testing, and governance of a multi-entity ServiceNow environment. You will drive migration from legacy ITSM tools and implement robust integration and CI/CD practices. 🗂️ Requirements: 5+ years ServiceNow development in production environments, Strong expertise in ITSM modules (Incident, Problem, Change, Service Catalog, Request, CMDB), Experience with ServiceNow SPM / Project Portfolio Management, Strong JavaScript scripting with Glide API, Business Rules, Script Includes, UI Policies, Client Scripts, Experience with REST and SOAP integrations, Hands-on experience with MID Server and IntegrationHub, Experience with ATF automated testing, Experience with CI/CD pipelines, Understanding of OOB-first implementation principles, ServiceNow Certified System Administrator (CSA) or equivalent, Experience working in agile delivery environments, Knowledge of platform governance and sustainable customization practices 📃 Skills: ServiceNow, ITSM, SPM, JavaScript, GlideAPI, REST, SOAP, MIDServer, IntegrationHub, ATF, CICD, CMDB, ServiceCatalog, Incident, Problem, Change, Request, Demand, Portfolio 🏢 Description: About our Team: Our team is responsible for the ServiceNow platform, acting as the central hub for expertise and support for Market Units and IT departments across the organization. We focus on IT Service Management (ITSM) and Strategic Portfolio Management (SPM), ensuring the platform runs reliably, scales with business needs, and continuously evolves to support the organization’s growth. Role Purpose: We are looking for a hands-on Senior ServiceNow Engineer to join our ServiceNow chapter and drive platform consolidation, strengthen our Strategic Portfolio Management (SPM), and modernize integrations. This is not a maintenance role - you will design, build and operate solutions that directly impact thousands of users and key business processes. You will help shape a scalable and well-governed ServiceNow platform across multiple business entities, support the migration from legacy ITSM tools to ServiceNow as the single platform of record and contribute to simplifying and improving the integration landscape. Key Responsibilities: Design, configure and develop solutions across ITSM modules (Incident, Problem, Change, Request, CMDB) and SPM modules (Demand, Resource, Project & Portfolio Management) Build custom applications, flows, and automation using low-code tooling and JavaScript/Glide API Architect and implement integrations with enterprise systems (monitoring, HR, finance, DevOps) via REST, MID Server, and IntegrationHub; reduce existing integration debt Own end-to-end testing including ATF automated test suites and quality gates within CI/CD pipelines Design platform automation: event-driven workflows, scheduled jobs, SLA management, and notifications Operate within agile squads across the full delivery lifecycle Platform governance and sustainable customization practices Your Skills: 5+ years hands-on ServiceNow development and configuration in production environments Deep expertise across ITSM modules: Incident, Problem, Change, Service Catalog, Request, CMDB Proven experience with ServiceNow SPM/Project Portfolio Management Strong JavaScript scripting: Glide API, Business Rules, Script Includes, UI Policies, Client Scripts Understanding of OOB-first implementation principles Solid experience with integration patterns: REST, SOAP, MID Server, IntegrationHub Hands-on ATF experience and strong testing/QA discipline ServiceNow Certified System Administrator (CSA) or equivalent Experience in agile, cross-functional delivery environments Platform governance and sustainable customization practices Ideally, you also have: ServiceNow CIS certification in ITSM or SPM/ITBM Exposure to ITOM capabilities such as Discovery, Service Mapping, or Event Management is beneficial. Experience with PLANTA or comparable PPM tooling Familiarity with cloud infrastructure (AWS, Azure, GCP) in a platform ops context CI/CD tooling experience (Jenkins, GitLab CI, GitHub Actions) applied to ServiceNow delivery Experience with event-driven architecture, microservices, or API gateway patterns You will thrive here if you: Solve complex problems with elegant solutions, not workarounds Stay ahead of ServiceNow platform releases and evolving best practices Think upstream and downstream before you build Communicate clearly with both technical and non-technical stakeholders in distributed agile teams Thrive in fast-moving environments with competing priorities and incomplete information What you can expect from us: We want to provide you with everything you need to succeed. To do that, we offer a bunch of benefits (depending on the type of contract chosen). Paid time off: Enjoy 30 paid days off per year. Flexible benefits budget: Additional budget that can be used for both personal or professional development. Comprehensive medical coverage: Full private healthcare for you and your family, including rehabilitation, psychotherapy, and dental services. Home office allowance: Support for a comfortable and productive remote work setup. Work from anywhere in Poland: Freedom to work remotely with the option to access our modern office in central Warsaw. You could expect occasional travels to Switzerland. Recruitment Process Overview: 45min video call with our recruiter. 1h Technical Video Call. 1h video call with Project Lead. Join us in shaping the future of insurance at Helvetia Baloise Group where in a dynamic, global team setting, you’ll have the freedom to bring your ideas to life and work alongside experts to solve demanding technical challenges.

🏢 Summary: Senior ServiceNow Developer role focused on owning and advancing the enterprise ServiceNow platform, designing scalable and secure solutions, and driving continuous improvement across ITSM-related modules. The position involves end-to-end development, integration, and optimization of ServiceNow capabilities in a complex enterprise environment. It is a hands-on technical role with strong influence on platform standards, architecture, and roadmap. 🗂️ Requirements: Proven experience as ServiceNow Developer, Strong knowledge of CMDB and CSDM, Experience with ITSM and ITOM (Discovery, Service Mapping), Experience in data modelling, Proficiency in JavaScript and Glide scripting, Experience building integrations using REST and SOAP, Experience with MID Server, Ability to design scalable and secure solutions, Experience working with enterprise-level ServiceNow implementations 📃 Skills: ServiceNow, ITSM, ITOM, CMDB, CSDM, JavaScript, Glide, REST, SOAP, MID, Workflow, DataFabric, Discovery, ServiceMapping, DataModeling 🏢 Description: Senior ServiceNow Developer – Join Our Growing Digital Transformation Team Welcome to Demant and the IT Service Mgmt. area When you become part of the Demant family, you also become part of our quest to make a life-changing difference for over 500 million people all over the world who suffer from hearing loss. Working with us, you will be part of a world-leading hearing healthcare group that develops, manufactures, and sells highly advanced, market-leading hearing solutions, diagnostic equipment, and personal communication. Purpose of the position We’re looking for a Senior ServiceNow Developer who will help take ownership & develop our ‘Connect’ (ServiceNow) platform in Demant – and help us push the boundaries of it. You’ll play a key role in designing, developing, and optimizing solutions across the platform and business, ensure they are scalable, secure & follow best practice, and are aligned with business needs. It’s a hands-on technical role with real influence. You’ll be part of our ‘ITSM’ team working with skilled colleagues across both development and operations of the platform. We’re not looking for someone to just “keep the lights on”. We want someone who wants to build, improve, challenge, and help us take ServiceNow to the next level. Your responsibilities Develop & Operate the ServiceNow platform (“Connect”) across Demant Design best-practice solution & standards to ensure a stable, scalable & reliable platform Own your solutions end‑to‑end – from idea & design to implementation & operations Continuous development & improvement of the platform and modules – today we have ITSM, CMDB, ITOM, Workflow Data Fabric, and HRSD modules Help shape our ServiceNow roadmap and best practices through close sparring with leadership, stakeholders and team Scale ‘IT solutions’ to Enterprise level – with focus on driving efficiency for our users Our requirements Solid experience as ServiceNow developer understanding the platform setup & capabilities Strong understanding and experience within CMDB (CSDM) or ITSM, ITOM ‘discovery & service mapping’, and data modelling is key for the perfect candidate Comfortable with scripting (JavaScript/Glide) and setup integrations after best-practice (REST, SOAP, MID Server, Workflow Data Fabric). The ability to take ownership, support or make decisions on your own, and drive solutions forward Ability to speak up on solutions or decisions you don’t agree to and challenge status quo A collaborative mindset – you enjoy working with others, not just coding in a corner What we offer Full-time work agreement, with a permanent contract after 3 months Hybrid working model (2 days per week in the Szczecin/Warsaw office) or remote Social benefits (private medical health care, insurance, sport card, benefit cafeteria program and more) Scandinavian culture and care about equity, independence, open dialog and work-life balance Learning and development opportunities adapted to your needs and supporting your growth Opportunity to empower highly skilled Agile teams working with cutting-edge technology for hearing aids

🏢 Summary: The role involves leading end-to-end ServiceNow projects, including implementations, upgrades, integrations, and workflow automation initiatives. The position focuses on coordinating cross-functional teams and ensuring delivery aligned with scope, governance, and platform roadmap. The project manager oversees release planning, testing, and deployment activities within the ServiceNow environment. 🗂️ Requirements: Proven experience as ServiceNow Project Manager, Experience with ServiceNow implementations and upgrades, Experience coordinating ServiceNow developers and architects, Strong project management skills, Stakeholder management experience, Experience with system integrations, Experience with workflow automation 📃 Skills: ServiceNow, ITSM, Integrations, Workflows, Automation, UAT, Governance, ProjectManagement, ReleaseManagement 🏢 Description: We are looking for an experienced ServiceNow Project Manager to lead projects related to the ServiceNow platform, including implementations, upgrades, integrations, and workflow automation. The role involves managing the full project lifecycle and coordinating cross-functional teams to ensure alignment with platform governance and roadmap. Key Responsibilities Lead ServiceNow implementations and platform enhancements Coordinate teams including developers, architects, and process owners Ensure project delivery aligned with scope, timeline, and quality standards Maintain alignment with platform governance and roadmap Support release planning, testing, and deployment activities Must-have Skills Proven experience as a ServiceNow Project Manager Experience working with ServiceNow architects and developers Strong project management and stakeholder management skills Nice to Have Knowledge of enterprise workflows and system integrations Experience in business process automation Typical Deliverables ServiceNow module rollouts Workflow design and implementation System integrations Release planning UAT planning and coordination

🏢 Summary: Senior ServiceNow Developer role focused on designing, developing and enhancing ITSM solutions on the ServiceNow platform in a fully remote international environment. The position involves working with Domain Separation, Scripted APIs and Workspaces, collaborating with global stakeholders, and supporting production and staging environments. The contract is initially for 6 months with possible extension on a B2B basis. 🗂️ Requirements: Senior-level experience as a ServiceNow Developer, Strong experience with ServiceNow ITSM development, Hands-on experience with Domain Separation, Hands-on experience with Scripted APIs, Hands-on experience with Workspaces, English proficiency at C1 level, Experience working in international environments 📃 Skills: ServiceNow, ITSM, APIs, Workspaces, DomainSeparation, JavaScript 🏢 Description: For our client, a global IT services company specialising in managing and modernising business‑critical systems and platforms for enterprise customers (including cloud, mainframe and hybrid environments) we are looking for a Senior ServiceNow Developer. You will be responsible for designing, developing and maintaining ITSM solutions on the ServiceNow platform, including work with Domain Separation, Scripted APIs and Workspaces , as well as ongoing enhancement of ITSM capabilities and close collaboration with international stakeholders and teams in English. Key responsibilities Design and implement ITSM solutions on the ServiceNow platform that meet business and operational needs. Build and maintain custom configurations, including work with domain separation, scripted APIs and workspaces. Improve existing ServiceNow ITSM modules by adding new features and optimising what is already in place. Collaborate closely with product owners, architects and other engineers, including stakeholders and teams based in the USA and the UK , to refine requirements and propose technical approaches. Support the team in troubleshooting issues in production and staging environments, helping to identify root causes and propose fixes. Ideal candidate profile Senior / Expert‑level experience as a ServiceNow Developer. Strong ServiceNow development experience within ITSM. Hands‑on experience with Domain Separation, Scripted APIs and Workspaces in ServiceNow. Excellent command of English (C1 level) , as the work and day‑to‑day collaboration are conducted fully in English. Being comfortable working in international environments and collaborating with stakeholders and team members from different countries and cultures. Conditions Work model: fully remote Start: ASAP Project duration: initially 6 months, with the possibility of extension Employment type: B2B contract via KUBO Salary: 170–200 PLN/h (net, B2B) Benefits: life insurance, private healthcare, Multisport card, and development support (co‑funding of cloud certification exams). Recruitment steps Initial call with a KUBO recruiter Narek Interview(s) with the client Decision, feedback and support through offer and onboarding