Integrations Analyst

🏢 Summary: Senior BI and Analytics Engineer responsible for building and optimizing scalable data tools and pipelines within a modern data stack to deliver trusted, high-quality insights across the organization. The role focuses on SQL-driven analytics, data modeling, DataOps practices, and cross-functional collaboration to enable data-driven decision-making. You will develop robust data transformations, maintain data quality, and create impactful dashboards and reverse ETL workflows. 🗂️ Requirements: BSc/MA in Computer Science, Statistics, Math, Engineering or related quantitative field, Minimum 4 years experience in analytics engineering, data engineering, data analytics or related field, Advanced SQL expertise, Experience with in-warehouse transformation tools (dbt preferred), Experience designing and querying OLAP data warehouses (Snowflake or BigQuery), Minimum 1 year experience with BI tools (Looker preferred), Experience with dimensional data modeling (Kimball or Data Vault), Experience building and maintaining data pipelines, Command line proficiency, Git version control experience 📃 Skills: SQL, dbt, Snowflake, BigQuery, Looker, Airflow, FiveTran, OLAP, Kimball, DataVault, Git, Bash, Python, Docker, Kubernetes, ECS, Snowplow 🏢 Description: Who are we and why should you join us? BetterHelp is on a mission to remove the traditional barriers to therapy and make mental health care more accessible to everyone. Founded in 2013, we are now the world's largest online therapy service, providing affordable and convenient therapy in across the globe. Our network of over 30,000 licensed therapists has helped millions of people take ownership of their mental health and change their lives forever. And we're not stopping there – as the unmet need for mental health services continues to grow, BetterHelp is committed to being part of the solution. As a Senior BI and Analytics Engineer at BetterHelp, you'll join a diverse team of licensed clinicians, engineers, product pros, creatives, marketers, and business leaders who share a passion for expanding access to therapy. And as a mental health company, we take employee mental health just as seriously as we do our mission. We deeply invest in our team's well-being and professional development, because we know that business and individual growth go hand-in-hand. At BetterHelp, you'll carve your own path, make an immediate impact, and be challenged every day – with a supportive community behind you the whole way. What are we looking for? We are looking for a Senior Business Intelligence and Analytics Engineer to help us in developing best in class data tools to deliver high quality tools and services and maintain our accelerated growth. These tools must be developed and maintained using best practices to ensure scalability and stakeholder trust as we grow in both size and scope. You will work cross functionally closely with both technical and business stakeholders across the company, as well as optimize our data stack for delivering trustworthy, discoverable, impactful data to fit their needs. What will you do? Act as a subject matter expert (SME) and deliver training to the cross functional teams to enable business users to make data-driven decisions. Deliver direct analytical insights like dashboards and ad-hoc analyses to business stakeholders Collaborate with the teams across the company to understand their use cases and deliver high value data tools Live and breathe SQL Ensure data quality and freshness at every step of the pipeline for data trust and consistency Create reverse ETL flows to make modeled data directly to stakeholders in the tools they use to foster fast and informed decision making Define and build robust DataOps pipelines and data expectations to ensure the effective delivery of data to all internal data services Explore, propose, and integrate new data sources and software solutions into the reporting environment Contribute to data-driven culture at BetterHelp by directly training stakeholders as well as creating resources such as documentation for empowering others to perform their own analyses Enjoy great teamwork, have lots of fun, and take pride in building a world-class product that makes a difference in people's lives. Partner with data and machine learning engineers and work with a modern data stack: Airflow, FiveTran, Snowflake, dbt, and Looker What will you NOT do? You will NOT worry about "runway", "cash left", or "how much time we have until the next round". We have the startup DNA but we're fully backed and funded, all the way to success. You will NOT be confined to your "job". You will get involved in product, marketing, business strategy, and almost everything we do. You will NOT be bogged down by office politics, ego, or bad attitude. Only positive, pleasure-to-work-with people are allowed here! You will NOT get yourself burned out. We work hard but we believe in maintaining a sustainable work/life balance. Really. Can I work remotely? Yes. We operate on PST and candidates in any time zone are welcome to apply. We ask employees to travel to our San Jose, CA office up to three times per year plus one company-wide offsite to collaborate in person and strengthen working relationships. Travel expenses are covered and reasonable accommodations are made for those under unique circumstances who cannot travel. Requirements BSc/MA in a quantitative discipline such as Computer Science, Statistics, Math, or Engineering At least 4 years of experience in an analytics engineering, data engineering, data analytics, or a related field Advanced experience working with data pipeline tools, particularly in-warehouse transformation tools (preferably dbt) Advanced experience with SQL Experience querying and designing performant tables within OLAP data warehouses (e.g. Snowflake, BigQuery) At least 1 year experience working & developing with BI Tools (preferably Looker) Familiarity with frameworks and tradeoffs in building complex data models, preferably working work dimensional modeling frameworks (e.g. Kimball, Data Vault) Excellent communication (oral and written), attention to detail, time management and organizational skills Experience and comfort using the command line Experience using git for version control Bonus (Great to have, but not required) Familiarity with patterns for handling large-scale data transformations (e.g. dbt incremental models, horizontal/vertical scaling big data patterns) Experience working with Python-based workflow orchestration tools (e.g. Airflow) Experience working with Docker and container orchestration (e.g. Kubernetes, ECS) Experience with web-based B2C, marketplace products Familiarity with web event tracking tools like Snowplow Experience defining and building DataOps practices and deployment strategies Experience defining data governance procedures & working with data catalogs Benefits Remote work with regular in-person bonding experiences sponsored by the company Competitive compensation Holistic perks program (including free therapy, employee wellness, and more) Excellent health, dental, and vision coverage 401k benefits with employer matching contribution The chance to build something that changes lives – and that people love Any piece of hardware or software that will make you happy and productive An awesome community of co-workers The base salary range for this position is $100,000 - $155,000 In addition to the base salary, this position is eligible for a performance bonus and the extensive benefits listed here (subject to eligibility requirements): Teladoc Health Benefits 2025. Total compensation is based on several factors – including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable to all full-time positions. At BetterHelp we thrive on difference and individuality, and as part of the Teladoc Health family, we are proud to be an Equal Opportunity Employer. We never have and never will discriminate against any job candidate or employee due to age, race, ethnicity, religion, sex, color, national origin, gender, gender identity, sexual orientation, medical condition, marital status, parental status, disability, or Veteran status.

🏢 Summary: The Senior People Operations Specialist role focuses on scaling and optimizing People Operations infrastructure, including benefits administration, HRIS management, leave processes, and people analytics in a high-growth healthcare technology environment. The position emphasizes process improvement, automation, AI-enabled solutions, and compliance while supporting the full employee lifecycle. This role combines operational execution with data-driven decision-making to enhance employee experience and organizational efficiency. 🗂️ Requirements: 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations, Strong knowledge of employee benefits programs, retirement administration, and leave management, Experience administering FMLA, ADA, COBRA, disability, and state leave programs, Hands-on experience with HRIS platforms (ADP, Rippling, UKG and/or Paylocity), Experience managing employee data, workflows, and HR systems configurations, Experience supporting HR compliance, audits, and regulatory reporting (EEO-1, unemployment claims, workers’ compensation), Ability to manage sensitive and confidential employee information 📃 Skills: HRIS, ADP, Rippling, UKG, Paylocity, FMLA, ADA, COBRA, EEO-1, Analytics, AI, Reporting, Compliance, DataGovernance, Automation 🏢 Description: Iterative Health is a healthcare technology and services company powering the acceleration of clinical research to transform patient outcomes. We built a leading performance-driven network of 100+ sites across the US, Europe, India, and Australia, conducting research directly in the communities where care is delivered across gastrointestinal, hepatology, obesity, and cardiology. By combining deep clinical trial expertise with cutting-edge AI, we connect sponsors' scientific ambitions with high-performing research teams that expedite and expand access to novel therapeutics for patients in need. The Senior People Operations Specialist is a critical individual contributor responsible for helping scale and optimize the infrastructure that supports the employee experience. This role serves as a subject matter expert in benefits administration, leave management, HR systems, people analytics, compliance, and operational excellence. This is an opportunity for someone who enjoys building, improving, and modernizing People Operations processes in a high-growth environment. The ideal candidate is equally comfortable supporting employees, leveraging data to drive decisions, and identifying opportunities to streamline and automate workflows. Over the next year, this person will play a key role in helping modernize our People infrastructure through process optimization, automation, AI-enabled solutions, and the implementation of new benefits, tools and technologies. Quick Facts Hybrid work environment with in-office collaboration two days per week in either NYC or Boston office New York pay range: $90,000—$130,000 USD Where You'll Drive Impact Benefits & Leave Administration - Administer employee benefit programs, including medical, dental, vision, life insurance, disability, retirement, wellness, and voluntary benefits. - Serve as the primary point of contact for employee benefits inquiries and issue resolution. - Manage benefit enrollments, qualifying life events, terminations, and annual open enrollment processes, partnering with brokers, vendors, and HRIS providers. - Support benefit administration, audits, benchmarking, vendor evaluations, and program enhancements. - Serve as a resource for employees and managers throughout the leave process. - Partner with third-party leave administrators, HR Business Partners, managers, and payroll to support leave administration and ensure compliance. HRIS Management & Employee Lifecycle - Serve as the primary administrator for the company’s HRIS, ensuring employee data accuracy and security. - Configure and support system workflows, business processes, security roles, reporting, and integrations. - Manage employee lifecycle transactions, including hires, transfers, promotions, compensation changes, and terminations. - Support onboarding and offboarding processes and coordinate with payroll, finance, and vendors. - Develop and maintain process documentation, data governance standards, and system procedures. - Maintain employee records, including I-9s, licenses, certifications, and required documentation. People Analytics, Compliance & Reporting - Develop and maintain People metrics, dashboards, and reporting on headcount, hiring, retention, turnover, engagement, and leave utilization. - Leverage HR technology, AI, and analytics tools to improve reporting capabilities and support data-driven decision-making. - Support workforce planning, reporting, and strategic initiatives. - Support HR compliance activities and regulatory reporting, including EEO-1 reporting, unemployment claims, workers’ compensation, and compensation reporting. - Assist with employee compliance programs, handbook administration, policy updates, training programs, and compliance communications. - Maintain compliant employee records and support I-9 administration and documentation reviews. - Monitor regulatory changes and update policies, processes, and communications to ensure compliance. - Identify opportunities to improve processes and leverage AI and automation. What You Bring to the Team - 5+ years of experience in benefits administration, HRIS management, leave administration, or People Operations. - Strong knowledge of employee benefits programs, retirement administration, and leave management. - Experience administering FMLA, ADA, COBRA, disability, and state leave programs. - Experience working within HRIS platforms such as ADP, Rippling, UKG, and/or Paylocity. - Strong organizational skills and attention to detail. - Ability to manage multiple priorities in a fast-paced environment. - Strong communication and interpersonal skills. - Ability to handle sensitive and confidential information with professionalism. - Proactive and process improvement focused approach. Benefits That Support You - Hybrid work environment with in-office collaboration two days per week. - Comprehensive medical, dental, and vision coverage, with up to 80% of premiums covered. - Mental health and wellness support. - HSA or FSA options and commuter FSA contributions. - Unlimited PTO, 12 company holidays, and company-wide shutdown between Christmas and New Year’s. - 401(k) program with company match up to 3%. - Weekly in-office lunch benefit. - 100% company-paid short-term and long-term disability coverage. - Annual wellness and professional development stipend. - And more.