Licensed Practical Nurse (Telehealth Clinical Technician)

Quick Facts

• Role: Licensed Practical Nurse (Telehealth Clinical Technician)
• Schedule: Monday–Friday, 8:00 am–4:30 pm
• Telework: Not authorized
• Setting: Telehealth (in-person role; not a virtual position)
• Grade range: GS-3 to GS-6 (based on education/experience)

Description

Provide practical nursing care and technical support for veteran Telehealth visits under close supervision of the Nurse Manager, RN, or physician. The role supports treatment plans by assisting with complex technical knowledge tasks, recording patient observations, administering medications under general RN supervision, and coordinating visits using telehealth video-conferencing and scheduling tools.

Responsibilities

• Support the continued development of technical knowledge and skills to contribute to the veteran’s treatment plan during Telehealth visits
• Record and report medication/treatment/procedure effects and patient responses
• Use video-conferencing, telehealth technology, and scheduling software to connect staff, resources, patients, and providers
• Perform practical nurse data collection and assigned procedures within qualification standards
• Administer prescribed medications accurately and promptly under general supervision of an RN
• Monitor for subtle changes in physical and emotional patient condition and initiate appropriate action
• Communicate courteously with patients, families, volunteers, and staff; maintain confidentiality
• Schedule appointments with the team to meet time constraints and priority access requirements
• Follow infection control, safe equipment use, and patient-safety requirements
• Restock supplies and maintain security of controlled items (needles/syringes)
• Attend in-services/continuing education and participate in team meetings

Requirements

• U.S. Citizen
• Proficient in written and spoken English
• Full active, current, unrestricted LPN/LVN licensure
• Meet education requirements for practical/vocational nursing (or approved alternative pathways as stated)
• Pass pre-employment evaluation/examination and background/security investigation
• Complete required VA onboarding; comply with influenza vaccination program requirement
• Meet trial-period/certification conditions after hire

Benefits

• Paid Time Off: 37–50 days of annual paid time off per year (annual leave, sick leave, and 11 paid federal holidays)
• Possible credit toward annual leave accrual based on prior work or military service
• Parental Leave: up to 12 weeks paid parental leave after 12 months of employment
• Child Care Subsidy: after 60 days, eligible full-time employees may receive up to 25% childcare cost support (income and eligibility limits apply)
• Retirement: federal pension (5 years vesting) and federal 401(k) with up to 5% contributions
• Insurance: federal health/vision/dental/term life/long-term care options