Senior Staff Enterprise Integration Architect
Zendesk
TX • 19m ago • On-site
Senior
On-site
161,000 - 241,000 USD/yr
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Potential salary for Senior Staff Enterprise Integration Architect role
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$161,000 – $241,000/year
Quick Facts
- Role: Senior Staff Enterprise Integration Architect
Description
Lead end-to-end architecture and delivery of secure, scalable enterprise integration solutions across internal services, enterprise applications, and third-party SaaS environments. Build governed integration frameworks on AWS, design API- and event-driven integration patterns, and prototype AI-connected integration approaches using modern protocols and agentic workflows.
Responsibilities
- Design future visions for the expansion of enterprise integration architecture and document/articulate them across stakeholders
- Oversee delivery by reviewing and approving system designs and PRs to ensure alignment with architectural decisions
- Build, test, and deploy high-risk or critical integration solutions
- Identify integration and change risks and provide mitigation/visibility for delivery
- Formulate and execute integration framework strategy for governed access via APIs, events, and agent protocols (e.g., MCP, A2A)
- Establish reusable components, API contracts, error-handling patterns, runtime standards, and AWS CI/CD automation pipelines
- Define and execute governance and controls, including Architecture Decision Records (ADRs) and security frameworks for AI interactions
- Drive AI & integration innovation, evaluate/pilot new protocols and agentic workflows, and improve observability and error handling
- Build Proof of Concepts (PoCs) for agentic integration patterns, context graphs, and AI skills
- Collaborate with application teams, data/AI teams, architects, and business domain leads to align technical delivery with business strategy
- Architect end-to-end integration across source, connectors, orchestration, transport, and targets using domain-driven design and API-led approaches
- Apply a multi-platform integration strategy (Workato, Fivetran ETL, streaming, AWS) to select the right approach
- Create high-level and low-level technical designs leveraging AWS and integration/CRM/ERP technologies
- Define non-functional requirements (scalability, resiliency, availability, performance)
- Ensure compliance with IT governance frameworks (IT SOX, HIPAA, DSCSA) and pass architecture review boards
- Design event-driven, REST-based, and GraphQL-based integration architectures
Benefits
- Hybrid work model with flexibility to work remotely part of the week
- Compensation range: $161,000–$241,000 base salary (US annualized), with potential bonus/incentives
- Inclusive, diversity-focused workplace
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