Medical Assistant (Back Office)

Quick Facts

• Role: Medical Assistant (Back Office)

• Schedule: Full-time, Monday–Friday (rotating weekends)

• Duties: Clinical and clerical support under clinician direction

Description

Provide clinical and clerical support to providers and members of the patient care team by completing back-office and patient-related tasks that support high-quality patient care. Help ensure smooth patient and workflow within the department and assist the team in implementing the medical plan of care. Work involves combining education, technical competence, and patient interaction skills to build confidence and cooperation from patients and their support group.

Responsibilities

• Perform a variety of back-office and patient-related tasks supporting delivery of care

• Prepare patients for exam and assist with basic medical assisting activities

• Help implement the medical plan of care under the direction of a clinician

• Maintain effective workflow and support smooth operations within the department

• Communicate clearly and professionally, including when discussing sensitive information

Benefits

• Comprehensive benefits package available

Requirements

• High school diploma or GED

• Graduate of a Medical Assistant program (diploma within 90 days)

• Medical Assistant externship completion (160 hours, verified by MA school website)

• BLS (Basic Life Support) Healthcare Provider certification

• 1 year of recent relevant experience

Qualifications

• General knowledge of medical procedures, views, and equipment

• Basic understanding of anatomy, physiology, pathology, and medical terminology

• Competent in basic medical assisting skills such as taking vital signs, preparing patients for exam, and administering injections

• Ability to interpret data and instructions in multiple formats

• Strong written and verbal communication skills

• Time management and organizational skills; ability to prioritize and meet deadlines

• Basic computer skills (Microsoft Office suite) and familiarity with EHR systems