Triage Nurse (Gynecologic Oncology)

Northwestern Memorial Healthcare

Lake Forest, IL • 2h ago • On-site

Senior

On-site

34 - 55 USD/yr

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Quick Facts

  • Full-time role (40 hours/week)
  • Days schedule, Monday–Friday
  • Supports Gynecologic Oncology

Description

Provide clinically expert triage within a physicians’ practice by assessing patient symptoms, determining acuity, and communicating appropriate clinical information to providers. Triage incoming calls and electronic messages, document communications in the electronic medical record, schedule provider visits when needed, and coordinate specialist appointments as well as emergency and hospital transfers. Provide patient and staff education and administer medications and treatments as ordered, while maintaining quality control according to OSHA and CDC guidelines.

Responsibilities

  • Serve as patient advocate and establish positive first impressions
  • Triage telephone calls and electronic messages, prioritize and resolve, involve providers as appropriate, and complete the communication cycle
  • Document all communications in the electronic medical record
  • Schedule visits for patients when telephone assessment indicates it
  • Assist with appointments for specialists
  • Coordinate emergency and hospital transfers, including required paperwork and communications
  • Administer medications and treatments according to nursing standards and provider orders
  • Provide education to patients and staff on clinical issues
  • Coordinate and monitor clinical staff activities to ensure adequate coverage and adherence to OSHA/CDC guidelines
  • Assist with orientation of new staff
  • Support process improvement and departmental quality improvement activities
  • Maintain exam rooms and equipment according to OSHA and CDC guidelines
  • May float to other Immediate Care Clinics/departments

Requirements

  • Graduate of an accredited RN program
  • 3+ years of experience in a hospital or outpatient setting
  • Current Illinois RN license
  • AHA Basic Life Support (BLS) CPR certification

Benefits

Comprehensive benefits supporting physical, emotional, and financial well-being and protection for unexpected life events (see benefits portal for details).

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