Deputy Chief of Staff (DCOS) – Inpatient Flow & Utilization

Quick Facts

The Deputy Chief of Staff (DCOS) – Uptown Division focuses on improving inpatient flow and cost-effective care from ED presentation through discharge and transitions to outpatient settings.

Description

The DCOS optimizes inpatient throughput and inpatient-to-outpatient transitions by leading utilization review, business rules, productivity metrics, and process improvement initiatives. The role integrates clinical and support programs, develops and maintains management practices, coordinates medical education within the scope of authority, and supports the Chief of Staff in managing clinical and medical services, including credentialing and privileging/scope of practice systems. The position requires strong communication and leadership skills and active oversight of quality, compliance, and performance measures.

Responsibilities

• Optimize inpatient throughput and cost-effective care from emergency department presentation/admission through discharge and transitions of care to outpatient settings
• Lead and support utilization review, business rules, productivity metrics, and process improvement projects related to inpatient flow and outpatient access
• Coordinate and integrate clinical and support programs to meet Veterans’ needs and deliver high-quality evidence-based care
• Develop and maintain accepted management practices across the organization
• Lead committees, task forces, and work groups as needed
• Develop and monitor quality improvement measures
• Ensure medical staff compliance with regulations, medical staff bylaws, facility policies, Joint Commission standards, performance metrics, and other applicable regulations
• Act as assistant to the Chief of Staff for efficient management of clinical/medical services
• Maintain and implement credentialing and privileging and/or scope of practice systems and credentialing for certain allied health practitioners per VA policy
• Ensure ongoing medical education for medical staff within the line of authority and maintain clinical competency; be eligible for faculty appointment at Augusta University/Medical College of Georgia
• Bring leadership acumen across program management, resource management, organizational effectiveness, quality management, and accountability

Benefits

• Competitive salary and annual performance bonus
• Regular salary increases
• Paid Time Off: 50–55 days per year (including annual leave, sick leave, paid federal holidays, and possible CME-related paid absence)
• Retirement: traditional federal pension with vesting and federal 401(k) with up to 5% contributions
• Insurance: health/vision/dental/term life/long-term care benefits that can carry into retirement
• CME: possible $1,000 per year reimbursement (with qualifying conditions)
• Malpractice coverage: free liability protection with tail coverage
• No physician employment contract and no significant restriction on moonlighting