Product Manager / Business Analyst (US Tax-Advantaged Employee Benefits)

Quick Facts

• Role: Product Manager / Business Analyst for US tax-advantaged employee benefits

Description

Lead analysis and product management for U.S. pre-tax employee benefits capabilities, supporting customer needs and regulatory requirements for programs such as HSA, FSA, and HRA. Own the product vision and roadmap, define KPIs and success metrics, and translate feedback and usage data into requirements and initiatives. Collaborate across stakeholders to manage scope, changes, and release planning for improvements to platform workflows and HR/user administration.

Responsibilities

• Analyze business, customer, and regulatory context for pre-tax benefits products; identify needs, pain points, and product opportunities.

• Own and evolve product vision and roadmap; analyze current state and define business needs.

• Identify gaps between current experience and target state; define initiatives to close gaps.

• Define and track product KPIs and success metrics for key pre-tax journeys.

• Use customer feedback, usage data, operational metrics, and market insights to prioritize and make product decisions.

• Improve adoption, engagement, operational efficiency, and competitiveness of pre-tax offerings.

• Define and manage solution scope; detect and track changes; manage requirements conflicts and issues to resolution; document requirements to standards.

• Specify affected systems, actors, and departments; define assumptions and constraints; plan stakeholder communication.

• Collaborate with stakeholders and teams to reach shared understanding; manage requirements communication.

• Communicate product priorities, decisions, roadmap updates, and trade-offs to technical and non-technical stakeholders.

• Support release planning and milestone definition so scope aligns with delivery capacity and business priorities.

Requirements

• 7+ years IT industry experience, including collaboration with clients abroad.

• 5+ years in business analysis or product management.

• Hands-on experience with U.S. pre-tax/tax-advantaged employee benefits products.

• Experience with claims and reimbursement workflows (expense eligibility, substantiation, adjudication, and documentation).

• Strong understanding of the software development lifecycle and Agile delivery.

• Knowledge of business analysis activities and requirements lifecycle.

• Requirements management tools: Jira and Confluence.

• Strong English verbal and written communication.

• Analytical/problem-solving skills using data and customer feedback.

• Ability to define product success metrics and evaluate impact of released functionality.

• Ability to represent information in graphical form.

• Systems thinking to understand complex interconnected product and operational flows.

Benefits

Not specified in the provided posting.