IT Systems Analyst (Process Analysis) Apprenticeship

Quick Facts

• Role: IT Fachinformatiker (Process Analysis) apprenticeship

• Focus: analyzing and improving digital IT and business processes, securing systems, and administering IT infrastructure

• Learning format: on-the-job training plus classroom instruction, MS Office courses, IT trainings, exam preparation, and additional training events

Description

You will be trained to develop, analyze, and improve digital business processes by working with IT process changes and system optimization. The role includes securing IT systems against hacking attacks, troubleshooting and resolving incidents, and administering operating systems and virtual infrastructure. You will also gain programming, database, encryption, and data protection skills.

Responsibilities

• Develop and improve solutions for digital business processes

• Analyze, prepare, and change IT processes

• Optimize systems to protect against hacking attacks and safeguard customer data

• Monitor and support IT systems; perform fault finding and remediation

• Set up and manage current operating systems and virtual infrastructure

• Learn hardware and network fundamentals

• Operate business, technical, and multimedia systems and applications

• Program in common languages

• Design and use databases

• Apply encryption and data security practices

• Identify, validate, and provide data

• Develop measures to improve data quality

• Implement data protection and data security objectives

• Create documentation and backup concepts

• Support multiple IT areas (IT operations, data center, system services, network services)

• Monitor server infrastructure

• Contribute to topics such as cloud computing, digitalization, IT sustainability, automation, and project management methods

Requirements

• At least Mittlere Reife

• Analytical thinking

• Curiosity and strong interest in technology; enjoys learning

Benefits

• Classroom training to build IT knowledge, plus MS Office courses

• IT trainings, exam preparation, communication training, and seminars (including training camp)