Manager, Production Engineering

Quick Facts

Engineering Manager (Infrastructure & Systems)

Base salary range: $182,000 to $242,000

Description

Prime Systems & Services builds and operates internal Kubernetes platforms and foundational infrastructure services. The role is responsible for making these systems reliable, scalable, and easy to operate, combining Kubernetes, software, systems, and reliability engineering. You will build and lead an infrastructure and systems engineering team, translating an evolving charter into a sustainable operating model and partnering with technical leadership to deliver reliable infrastructure and automation.

Responsibilities

• Lead and develop a high-performing team of infrastructure engineers
• Set clear priorities, roadmaps, ownership, and measures of success
• Define decision-making, escalation, and on-call practices as the team grows
• Partner with technical leaders to guide architecture and deliver reliable infrastructure and automation
• Establish testing, observability, safe changes, incident response, and on-call practices
• Use operational and delivery data to identify risks and guide investment
• Resolve cross-team dependencies and create a culture of accountability, collaboration, and continuous improvement

Requirements

• 6+ years of experience in software, infrastructure, platform, SRE, or production engineering, including people leadership
• Managed engineers responsible for production systems with meaningful reliability requirements
• Experience with Kubernetes, distributed systems, and cloud infrastructure
• Improved operational practices such as on-call, SLOs, observability, incident response, or change management
• Turned ambiguous ownership or cross-team dependencies into clear plans and delivered outcomes
• Can guide technical tradeoffs and work effectively with senior engineers without becoming the team's sole architect
• Experience hiring, coaching, managing performance, and communicating priorities and risks to technical teams and senior leaders

Benefits

• Discretionary bonus, equity awards, and comprehensive benefits program (eligibility-based)
• Medical, dental, and vision insurance (100% paid)
• Company-paid life insurance; voluntary supplemental life insurance
• Short and long-term disability insurance
• Flexible Spending Account; Health Savings Account
• Tuition Reimbursement
• Ability to participate in Employee Stock Purchase Program (ESPP)
• Mental wellness benefits (Spring Health)
• Family-forming support (Carrot)
• Paid parental leave
• Flexible, full-service childcare support (Kinside)
• 401(k) with generous employer match
• Flexible PTO
• Catered lunch each day in office and data center locations
• Casual work environment and culture focused on innovative disruption