Sales Engineer 2 (Customer Success) - Denver

Quick Facts

• Role: Sales Engineer 2 (technical sales)
• Focus: technical engagements across the sales cycle

Description

Sales Engineers help qualify and close opportunities by providing technical expertise through sales presentations, product demonstrations, and supporting technical evaluations (POCs). As a Sales Engineer 2, you independently own technical engagements across the sales cycle, partnering with Customer Success Managers to align customer business objectives with Datadog's platform.

You collaborate across Engineering, Support, Product, and other teams to resolve customer concerns, advocate for customer needs, and act as a trusted technical advisor during the evaluation process.

Responsibilities

• Partner with the Customer Success team to articulate Datadog's value proposition, vision, and technical strategy throughout the sales cycle.
• Deliver tailored product demonstrations and technical presentations that map customer challenges to Datadog solutions.
• Assist with technical discovery by identifying customer business objectives, technical challenges, and success criteria.
• Own technical evaluations (POCs) from kickoff through successful completion, proactively driving customer engagement and removing technical blockers.
• Continually expand expertise across Datadog's platform while building competitive knowledge and technical credibility.
• Build trusted relationships with customer technical stakeholders; communicate business value to buying teams and support long-term partnership positioning for future growth.
• Share best practices, mentor newer Sales Engineers, and support enablement initiatives.
• Think creatively to solve a wide variety of technical challenges throughout the sales cycle.

Requirements

• Ideally 1.5 years or greater as a Sales Engineer or in a comparable customer-facing technical role
• Strong understanding of cloud infrastructure, modern application architectures, observability, and/or DevOps technologies
• Experience with cloud platforms, containers, Kubernetes, microservices, networking, and/or operating systems
• Ability to translate technical capabilities into meaningful business outcomes
• Comfort independently leading technical presentations, product demonstrations, and evaluations
• Skilled at navigating multiple customer stakeholders while managing several active evaluations simultaneously
• Effective communicator with both technical practitioners and business stakeholders
• Curious, adaptable, and eager to continually learn and expand technical expertise
• Enjoys hybrid office culture and spending time in-person at the Denver office
• Able to sit for up to 4 hours while traveling to/from client sites
• Able to travel via auto, train, or air up to 25% of the time

Benefits

• Best-in-class onboarding
• Generous global benefits
• Intra-departmental mentor and buddy program
• New hire stock equity (RSUs) and Employee Stock Purchase Plan (ESPP)
• Continuous professional development, product training, and career growth opportunities
• Inclusive company culture with Community Guilds and Inclusion Talks

Benefits and Growth listed above may vary based on the country of employment and the nature of employment. Datadog offers a competitive salary and equity package, and may include variable compensation; estimated yearly salary: $92,000 — $122,000 USD. Comprehensive employee benefits may include healthcare, dental, parental planning, mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.