Site Reliability Engineer (SRE)

DevOps Support is transitioning to a Site Reliability Engineering (SRE) model, using SRE principles, Generative AI, and agile methodologies to improve observability, reliability, and resiliency for developer tools.

Responsibilities

• Design, implement, and maintain monitoring solutions using Grafana, Kibana, and AppDynamics.
• Define SLOs/SLIs for developer pipeline applications to support high availability and performance.
• Proactively identify and resolve application performance bottlenecks.
• Develop automation scripts using Python, JavaScript, or Go to streamline operational tasks.
• Work on Generative AI and task-automation projects.
• Take ownership of complex problems and collaborate with the team through resolution.
• Balance proactive solution-seeking with hands-on incident resolution.
• Analyze system logs and metrics and perform root-cause analysis.

As an SRE, you will

• Gain exposure to technologies including Tekton and Harness on OpenShift.
• Gain hands-on experience implementing Generative AI and building automation models from idea inception through product delivery.
• Learn the end-to-end process for building observability for supported applications and help design SLOs/SLIs to improve performance.

Qualifications

• Proficiency in Python, Java, or Node.js preferred.
• Good understanding of the Software Development Lifecycle (SDLC) and pipeline management.
• Basic understanding of observability principles and SLOs/SLIs.
• Experience with Grafana, Kibana, Prometheus, and AppDynamics.
• Basic working knowledge of Tableau or similar data-visualization tools.
• Understanding of Agile concepts and processes.
• Working or theoretical knowledge of OpenShift, Tekton, and Harness pipelines.
• Excellent problem-solving, analytical, communication, and collaboration skills.

Benefits

• Hybrid working model, currently up to 2 days working from home per week.
• Competitive base salary, subject to the final offer.
• Employer-paid defined contribution pension plan contribution of 6% of pensionable earnings.
• Employer-paid private medical care package for employees, with family packages available at preferential rates.
• Employer-paid life insurance for employees, with family coverage available at preferential rates.
• Employee Assistance Program.
• Paid parental leave, including statutory leave and 2 additional paid weeks of paternity leave.
• Subsidized sport card and preferential-rate family sport cards.
• Social Benefits Fund benefits, including holiday allowance, sport and cultural activity support, and team-building events.
• Additional day off for volunteering.
• Cafeteria/flexible benefits system.
• Opportunity to receive an annual discretionary incentive award.
• Employee special offers and discounts.

Compensation

• Full-time salary range: zł165,020.00–zł280,980.00.