Technology Support

The Work

Provide remote support for hardware, software, and network-related problems reported by end users.

• Assist with troubleshooting and resolving technical issues under the guidance of senior team members.
• Escalate complex problems to higher-level support personnel as needed.
• Learn and apply best practices for system monitoring and performance optimization.
• Contribute to infrastructure upgrades and expansions.
• Assist end users with technical inquiries.
• Learn and follow established procedures for user assistance and issue resolution.
• Collaborate with senior team members to deliver user training on IT tools and procedures.

Qualifications

• Basic understanding of hardware, software, and network technologies.
• Eagerness to learn and strong interest in pursuing a career in IT.
• Excellent communication and interpersonal skills.
• Ability to follow instructions, learn quickly, and adapt to new technologies.
• Fluent Polish and English at B2 level.

What We Offer

• Hybrid work.
• Permanent employment contract.
• Private medical care, life insurance, and employee share program.
• Access to the MyBenefit platform, including a wide range of products and services such as the Multisport card.
• Individual support from a People Lead, a defined professional development path, and the possibility of a session with a Coach.
• Wide training package covering soft, technical, and language training; access to e-learning platforms; and possible co-financing of courses and certifications.
• Employee Assistance Program with legal, financial, and psychological consultations.
• Paid employee referral program.