Presales Engineer

We’re looking for a Presales Engineer to join the Sales Team supporting IoT Device Management Solutions. This is an opportunity to play a key role in winning new IoT BU customers by helping prospects understand the value of a device management platform, validating their use cases, and supporting successful deal closing from the first interaction.

The role requires a proactive, customer-oriented professional with experience in pre-sales or technical customer-facing roles. You should be comfortable discussing technical requirements, quick to learn complex products, and confident in customer interactions. Fluent English is required; German is highly valued.

Quick Facts

• Work with a device management platform for IoT solutions.
• Support global customers and participate in international conferences and industry events.
• Growth opportunities toward Senior Presales, Customer Success, and post-sales roles.

Description

• Provide technical support during the pre-sales process, including solution design, product demonstrations, and technical consultations for prospects.
• Analyze customer technical and business requirements and translate them into IoT BU use cases, architectures, and proposals.
• Prepare and manage technical aspects of POCs (Proof of Concepts) and trials to validate product capabilities before contract signing.
• Cooperate closely with Sales, Product, and Engineering teams to ensure solution feasibility, competitiveness, and proper positioning.
• Support responses to technical questions, RFPs, and security or architecture assessments.

Requirements

• At least 2+ years of experience in pre-sales, solution engineering, technical consulting, or another customer-facing technical role.
• Understanding of modern software architectures, system integrations, REST APIs, networking concepts, and cloud or on-premises deployments.
• Ability to gather and analyze customer requirements and translate them into clear technical solutions and architectures.
• Hands-on experience preparing and running product demonstrations, technical workshops, POCs, or customer trials.
• Ability to explain complex technical concepts clearly to technical and business stakeholders.
• Proactive, well-organized approach and ability to manage several opportunities and priorities simultaneously.
• Fluent written and spoken English.
• Willingness to travel occasionally for customer meetings, conferences, and industry events.

Nice to Have

• Experience with IoT, device management, telecommunications, or embedded systems.
• Familiarity with IoT protocols and standards.
• Knowledge of Kubernetes and public cloud platforms.
• Experience responding to RFPs, security questionnaires, or architecture assessments.
• Technical degree in computer science, telecommunications, electronics, or a related field.
• Professional proficiency in German.

What We Offer

• Opportunity to work with a leading device management platform.
• Space to grow vertically toward Senior Presales and horizontally toward Customer Success or post-sales roles.
• Real exposure to global customers, including participation in international conferences and industry events.
• Collaborative work environment with support from talented teams.

Work Model

• Fully remote or hybrid work after onboarding: 3 days from the Kraków office and 2 days remotely.
• Onboarding requires 1–2 weeks onsite.
• Flexible working hours.

Perks and Benefits

• Bonus system based on quarterly performance evaluation.
• Private medical care and Multisport card.
• Onsite gym and chillout space.
• Company parking and bike room.
• Complimentary snacks and Good Lood ice cream available daily.
• Relaxed work atmosphere with no dress code and no open space.