Site Reliability Engineer

A taste of what you’ll do

The Site Reliability Engineer will be responsible for technical design, planning, implementation, performance tuning, and recovery procedures for mission-critical systems. The role includes troubleshooting hardware, software, and networking issues and ensuring computing operations deliver optimal performance and security.

• Ensure high availability and acceptable performance levels for mission-critical infrastructure resources.
• Continuously analyse production system performance and stability, proactively identifying optimisation opportunities.
• Respond to support escalations.
• Develop procedures to maintain security and protect systems from unauthorised use.
• Develop procedures, programs, and documentation for backup and restoration of host operating systems and host-based applications.
• Develop and maintain system monitoring and alerting to maximise uptime and minimise end-user impact.
• Own and resolve escalated service issues.
• Provide technical services and support for internal systems, cloud, and network infrastructure.
• Support virtualisation technologies, including VMware, Proxmox, Microsoft, and LXC.
• Perform remote monitoring and management of system alerts and notifications.
• Administer and maintain the remote monitoring and management system, including updating agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system audits and reviews.
• Participate in post-incident reviews.
• Carry out other tasks related to the Site Reliability Engineer and DevOps Engineer role.

Who and what we are after

• Proven experience as a Site Reliability Engineer, DevOps Engineer, System Administrator, or in a similar role for at least 3 years.
• Working knowledge of cloud environments and related technologies, such as AWS and Oracle.
• Experience with MySQL, PostgreSQL, proxies, LAN/WAN networks, and patch-management tools.
• Proficiency with log management and visualisation using the ELK Stack.
• Proficiency with monitoring solutions including Prometheus and Grafana.
• Proficiency with Git and CI/CD pipelines in GitLab.
• Proficiency with configuration management tools such as Terraform.
• Proficiency with containerisation and orchestration, including Docker and Kubernetes.
• Working knowledge of server operating systems, particularly Linux and Windows.
• Good knowledge of network protocols, including HTTP and TCP stacks.
• Knowledge of system security, such as intrusion detection systems, and data backup and recovery.
• Ability to script and automate processes using tools such as Rundeck, Ansible, Bash, and Puppet.
• Experience with Nginx, PHP-FPM, SSL, DNS, and Cloudflare is a plus.
• Degree in Information Technology, Computer Science, or a related discipline; professional certifications are a plus.
• Excellent critical-thinking, problem-solving, and attention-to-detail skills.
• Ability to work independently and as part of a team.
• Organised, patient, and professional demeanour with a can-do attitude.
• Availability outside working hours to resolve emergency issues promptly.

Employee benefits

• Private health insurance.
• Wellness allowance of up to €300 per year.
• Fresh breakfast and lunch prepared daily.
• Birthday leave.
• Company and team-building events.
• Relocation package to Malta, including a flight and two weeks of accommodation.
• And more.