ServiceNow HRSD Developer

Your Role

We are seeking a skilled and passionate ServiceNow HRSD Developer to join a dynamic team. The ideal candidate will have a strong background in ServiceNow Human Resources Service Delivery (HRSD) and a keen understanding of HR processes. This role offers an opportunity to stay up to date with the latest ServiceNow HRSD features and updates, including AI Agents, and contribute to continuous improvement initiatives.

Your Tasks

• Develop, configure, and customize ServiceNow HRSD applications and services, including AI Agents.
• Collaborate with HR and IT teams to gather requirements and design effective solutions.
• Implement and maintain HR processes, including employee lifecycle management, case management, and knowledge management.
• Ensure seamless integration of ServiceNow HRSD with other enterprise systems.
• Provide technical support and troubleshooting for ServiceNow HRSD-related issues.
• Stay current with ServiceNow HRSD updates and new features, and implement enhancements as needed.
• Contribute to continuous improvement initiatives to optimize HR service delivery.
• Conduct training sessions and create documentation for end users and administrators.
• Work in a fast-paced, dynamic environment and manage multiple projects simultaneously.

Your Profile

• Around 10 years of experience in HR processes, including a minimum of 3 years working with ServiceNow HRSD.
• Strong understanding of HR processes, such as employee lifecycle management, case management, and knowledge management.
• Experience in requirements gathering and solution design.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with technical and non-technical stakeholders.
• Basic knowledge of Generative AI in the context of the ServiceNow platform; proficiency in Now Assist, including AI Agents, is ideal.
• ServiceNow CIS-HRSD certification is preferred.

What You’ll Love About Working Here

• Yearly financial bonus.
• Private medical care with additional packages, including dental, senior care, and oncology, available on preferential terms.
• Life insurance and access to a benefits platform.
• Access to over 70 training tracks with certification opportunities, including GenAI, Excel, Business Analysis, and Project Management.
• Free access to language-learning and educational platforms and training materials.
• Hybrid working model following onboarding, with a home-office package including a laptop, monitor, and chair.